Ride or Die Equestrian Shop Reviews 45

TrustScore 4.5 out of 5

4.7

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products available at this store. Consumers appreciate the fast shipping and the meticulous packaging, often mentioning the personal touch of a handwritten note included with their orders. People highlight the excellent customer service, noting the responsiveness and helpfulness of the staff, particularly Susanne. Reviewers value the live sales, where products are showcased in detail, including fit and sizing information. Customers also appreciate the opportunity to have their questions answered directly, which enhances their shopping experience.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

We have had a bit of trouble finding the right size, and Ride or Die has been very helpful in setting aside items so they're available on return of originals. Just very positive and helpful customer s... See more

Rated 5 out of 5 stars

Imagine being able to buy everything you need from really quality brands thru a small, women owned business- that’s why I initially bought from Ride or Die. I have now made over 5 purchases (let’s b... See more

Rated 5 out of 5 stars
Verified

Love my new One K defender celestial helmet! Just gorgeous and Ride or Die sent it so meticulously wrapped and even had a personal note in it welcoming me. Awesome customer service and great product... See more

Rated 3 out of 5 stars

If this request had been made a couple of months ago, it would have been 5 stars for sure. I love the merchandise, the prices are decent and I liked the customer service. Unfortunately, I had to downg... See more

Company replied


Company details

  1. #3 of 5 best companies in Equestrian Store

Written by the company

Welcome! We're all about one thing - offering busy amateur equestrians the best overall experience in discovering the best in performance training apparel, horse show apparel, horse gear and barn gear related to the disciplines of Dressage, Hunter/Jumpers and Eventing. 30-Day Returns & Exchanges, Expert advice to help you with helmets, boots, and any question you may have. We are an online shop and a vibrant Facebook community. We host regular shoppable live stream sales to show you items up close, and see how they fit, as well we pop up at midwest A circuit shows too. We carry bridles, horse tack, saddle pads, dressage pads, show shirts, show jackets, show coats, halters, horse boots, horse blankets, turnouts, fly sheets, flt veils, training shirts, sunshirts, breeches, leggings, grooming supplies, fly control, hoof care, grooming brushes, horse shampoo, and many other essential items for you and your horse.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45 reviews

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Rated 5 out of 5 stars
Verified

Great Customer Service

We have had a bit of trouble finding the right size, and Ride or Die has been very helpful in setting aside items so they're available on return of originals. Just very positive and helpful customer service.

Date of experience: June 26, 2025

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Rated 5 out of 5 stars
Verified

High quality items

Fabulous items to purchase. Reasonable prices. Fun shipping. Handwritten note included with each purchase.

Date of experience: May 27, 2025

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Rated 5 out of 5 stars
Verified

The muscle butter

The muscle butter, I ordered arrived quickly. I had a chuckle when I let my horse check it out. His nose came forward his ears perked up in his eyes got big. I think he really liked it!

Date of experience: May 05, 2025

Rated 5 out of 5 stars

I love shopping with RideorDie

I love shopping with RideorDie. I like the online sales and the discussion about each product. And you can get your questions answered about weight of breeches or the rise of the breeches without trying them on. Super helpful for shopping. And I am looking to support small businesses which I love that RideorDie does.

Date of experience: May 16, 2025

Rated 5 out of 5 stars
Verified

Susanne is amazing

Susanne is amazing! The prices are always right and I love the Wednesday live streams that Susanne does and really talks about the different products and will answer questions that you may have.

Date of experience: April 28, 2025

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Rated 5 out of 5 stars
Verified

Love my new One K defender celestial…

Love my new One K defender celestial helmet! Just gorgeous and Ride or Die sent it so meticulously wrapped and even had a personal note in it welcoming me. Awesome customer service and great products! You guys ROCK!

Date of experience: April 23, 2025

Rated 5 out of 5 stars
Verified

Love this tack store

I love shopping at Ride or Die Equestrian Shop. They always ship out very quickly. They offer great selection of products as well. I also really appreciate the hand written notes in my order.

Date of experience: April 03, 2025

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Rated 5 out of 5 stars
Verified

My favorite in state tack shop!

My favorite in state tack shop!! Wonderful products, hand selected and tested by the lovely ladies of Ride or Die! I have never been disappointed. Great products and fast shipping!

Date of experience: March 27, 2025

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