Verified
Riad Tile was exceptional to work with. We looked at samples of several colors & shapes. We selected Snow White Zellige tile to help brighten up black countertops & cherry cabinets. The Zellige also b... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
We ordered 4 boxes of tile for our kitchen backsplash and had a shipping issue when the tile arrived (Not Riad Tile's Fault, due to the shipper). I contacted Riad Tile and their Customer Service Dept... See more
The service from Riad Tile was above and beyond I would give them 10 stars if possible! I had some tiles that got some weird water ring on them and I just emailed them pictures and they sent out repla... See more
For our client’s master bathroom fireplace, we selected the Havana Gray tile from Riad Tile, and the transformation is remarkable! The soft, neutral hues bring a calming vibe, while the intricate patt... See more
Company details
- #1 of 7 best companies in Tile Store
- #17 of 95 best companies in Decoration and Interior Design Store
- #1 of 1 best companies in Tile Contractor
Written by the company
Riad Tile is an online tile shop specializing in handcrafted, artisan tile designed to bring character and individuality to any space. Each tile in the Riad Tile collection is made by skilled artisans who use traditional methods to shape, glaze, and finish every piece by hand. This careful craftsmanship ensures that no two tiles are exactly alike, resulting in subtle variations in color, texture, and shape that add depth and authenticity to kitchens, bathrooms, and living spaces. The shop offers a diverse selection of handmade ceramic tile, decorative tile, and custom tile options, making it easy for homeowners, designers, and architects to find the perfect fit for their projects. From classic Moroccan tile patterns and encaustic cement tiles to modern geometric designs, Riad Tile’s inventory is curated to suit a wide range of aesthetics. Their tiles are ideal for kitchen backsplashes, bathroom walls and floors, fireplace surrounds, and even outdoor patios, thanks to their durability and high-quality materials. Shopping at Riad Tile is straightforward and convenient. Customers can browse the online catalog, order samples to see how the tiles look in their own space, and receive expert guidance from tile specialists who can assist with design choices and installation tips. Whether you’re looking to make a bold statement with decorative tile or searching for the perfect handmade ceramic tile for a subtle, timeless look, Riad Tile offers a unique blend of artistry, quality, and service. For anyone seeking to elevate their home or commercial project with authentic, handcrafted tile, Riad Tile stands out as a trusted source for unique tile designs and artisan craftsmanship.
Contact info
5200 E Grand Ave, 75223, Dallas, United States
- 9729149600
- hello@riadtile.com
- riadtile.com
4.8
Excellent
45 reviews
Verified
Incredible service
Incredible service, great price...couldn't be happier with the selection we made for our new kitchen area. We spent weeks researching what tile would work best and found Riad! Exceptional guidance and customer support through the entire process.
Date of experience: February 11, 2025
Advertisement
I ordered my powder room tile through…
I ordered my powder room tile through Riad Tile. The selection is beautiful and the price reasonable. Shipping was extremely timely. I’ll definitely be using Riad Tile for other rooms of my new build!!!
Date of experience: February 26, 2025
Verified
Bought tiles from Riad for a new…
Bought tiles from Riad for a new project for our business. Kale was so helpful and communicative throughout the process, and we love the finished floor. Tile was even more beautiful in person. Will definitely be return customers.
Date of experience: February 20, 2025
Verified
Great customer service!
Great customer service! I haven't even gotten my samples yet, but Whitney has been really helpful and responsive. A great sign at the start of a renovation process!
Date of experience: March 11, 2025
Verified
Very happy
I live in Florida and I was looking for a cement tile in blue. There was nothing in south Florida until I found this gorgeous tile in Texas. I did not want to pay for the freight but I was in love with this tile and finally I bought it and am very happy with it.
Date of experience: March 11, 2025
Advertisement
Verified
Nice people to work with
Nice people to work with. Excellent pricing, and free samples! Seth Schulaner Design Studio.
Date of experience: June 03, 2025
Verified
Loved working with them
Loved working with them! The tile is beautiful made and made our bathroom look a million times better!
Date of experience: April 30, 2025
Quality tiles, totally worth it
Going for quality tiles, even in a tiny NY bathroom is worth it. The ones I got from Riad tiles are gorgeous, rich in colour and handmade. Noticed also they are ethically sourced and are easy to deal with as a company, highly recommended.
Date of experience: April 08, 2025
Wonderful space
Wonderful space, amazing collection of samples for every space you could dream up. Staff is amazing, they had answers to all my questions. Their tiles are camera worthy and pop in pictures. Color palate is easy on the eyes and wallet. True experts in their craft.
Date of experience: May 08, 2025
Advertisement
Verified
True quality you can see and feel
We recently installed Riad Tile’s Snow Zellige in our kitchen, and the results are breathtaking. The gentle color variations and unique texture of each tile give our space a handcrafted, timeless feel. The glazed sheen catches the light beautifully, making the whole room feel brighter and more inviting. We love knowing these tiles are handmade by Moroccan artisans using traditional methods-true quality you can see and feel!
Date of experience: February 24, 2025
Verified
Versatile and unique patterns!!
Love their versatile and unique patterns! We're home flippers and we just used the Maya White tile in a bathroom and it's beautiful. Their customer service was great as well. Can't wait to use them again!
Date of experience: May 30, 2025
Verified
So helpful during remodel
Riad Tile has been nothing but helpful in our remodeling process. Their product is absolutely stunning an authentic. Their customer service has been timely and helpful. Could not recommend them more!
Date of experience: May 07, 2025
Verified
Very happy
I live in Florida and I was looking for a cement tile in blue. There was nothing in south Florida until I found this gorgeous tile in Texas. I did not want to pay for the freight but I was in love with this tile and finally I bought it and am very happy with it.
Date of experience: September 11, 2024
Advertisement
Verified
Beautiful products Quick email…
Beautiful products Quick email responses Easy to contact and work with Good communication Helpful... Use this business. They are very good to their customers!
Date of experience: April 22, 2025
Verified
Impressed with customer service at Riad
I was so impressed with the customer service at Riad. Kale was incredibly helpful, kind and very responsive to all my inquiries. It is hard to find businesses anymore where you can call them and actually talk to a real person what a treat!! It the small Stuff. The quick delivery was another bonus and the tile...BEAUTIFUL! Thank you! Definitely would recommend Riad Tile!
Date of experience: March 31, 2025
So easy to work with
Riad Tile company was so easy to work with, responsive and helpful. They have fair pricing, high quality tiles and several cutting edge designs to choose from. Shipping was seamless and installation instructions were sent for easy installation. Highly recommend.
Date of experience: January 15, 2025
Verified
Great experience working with Riad Tile
Great experience working with Riad Tile. Kale is super responsive and easy to work with - I didn't calculate my square footage correctly and he made sure to do everything he could to get me the correct amount. Crisis averted. All this on top of the fact that Riad is the best priced option on the market for cement tile (at least that I could find - and I looked a lot). Will definitely be using their product again.
Date of experience: April 15, 2025
Advertisement
Verified
Looking forward to working with Riad for many more renovation projects
I have used Riad Tile in two home renovations so far and look forward to using them for many more! They have an outstanding design selection that can fit any home decor and the quality of the tile is excellent. What sets them apart is their service...any time I call to place an order, inquire about delivery, or have a general question regarding the product I am immediately connected to one of their customer service reps who provides me with the information I need. They consistently go above and beyond to ensure I am satisfied with their product. It's rare to find a company that offers that level of service (especially in the home design industry) but Riad delivers every time and that is why they will always have me as a loyal customer.
Date of experience: March 04, 2025
Excellent experience
I had an excellent experience with Riad Tile. They sent samples quickly; communication about availability and lead time was excellent; the ordering process was easy; the tile came in quickly and the quality is excellent! It looks fantastic installed. All of this for the best price on encaustic tile available!
Date of experience: February 26, 2025
Above and beyond
The service from Riad Tile was above and beyond I would give them 10 stars if possible! I had some tiles that got some weird water ring on them and I just emailed them pictures and they sent out replacements (no hassle at all) AMAZING! Will definitely order from them. Fast shipping too.
Date of experience: February 26, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.