Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

After much head-scratching, my vet diagnosed my Golden’s pink lips as a reaction to bacterial growth on plastic bumpers. A little research into bumper hygiene led to the unpleasant discovery of what m... See more

Rated 5 out of 5 stars
Verified

The products r high quality n chemical-free. The ordering is simple, the delivery timely. We ordered the fun lime green Mojito bumpers in addition to the orange n black that we bought earlier. We... See more

Rated 1 out of 5 stars
Verified

I sent an email to RetrieverWorx.com. I hope to get a response from them. I sent a picture of the part I would like to receive and a picture of the prong collar that is vastly different from the pictu... See more

Rated 5 out of 5 stars
Verified

Fantastic products. The camo umbrellas are well made and large. Great customer service too


Company details

  1. #55 of 77 best companies in Sporting Goods Store
  2. #4 of 7 best companies in Dog Trainer
  3. #7 of 10 best companies in Hunting Store
  4. #39 of 72 best companies in Pet Store
  5. #30 of 60 best companies in Pet Supply Store

Written by the company

Retrieverworx offers new and innovative retriever training supplies. We produce carcinogen free training bumpers. No BPA, PVC, or phthalates like other retriever training bumpers on the market. We have developed unique umbrellas, ghillie blankets, bird bags, leashes, collars, and retriever training apparel.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars
Verified

Not as pictured nor described

I sent an email to RetrieverWorx.com. I hope to get a response from them. I sent a picture of the part I would like to receive and a picture of the prong collar that is vastly different from the picture and description of the collar I ordered. I have never seen a Herm-Sprenger collar that looks like the collar sent to me. I hope this company sends me the part I need to make this a symmetric collar as described and pictured.

Date of experience: June 24, 2025

Rated 5 out of 5 stars
Verified

A mouthful of carcinogens? No, thank you!

After much head-scratching, my vet diagnosed my Golden’s pink lips as a reaction to bacterial growth on plastic bumpers. A little research into bumper hygiene led to the unpleasant discovery of what most other bumpers are made of. Ugh. Our first order just arrived. Codex seems to like how they feel. I am greatly relieved to know I’m not poisoning her on every blind!

Date of experience: June 17, 2025

Rated 5 out of 5 stars
Verified

Reputable Company

The products r high quality n chemical-free. The ordering is simple, the delivery timely.
We ordered the fun lime green Mojito bumpers in addition to the orange n black that we bought earlier.
We bought the heavy-duty umbrella that everyone is using in the field, Beautiful!
Next, we plan to order two white handlers jackets; the fabric is high quality cotton with a sturdy feel n classy look. The small is a perfect fit for women.

Date of experience: June 02, 2025

Rated 5 out of 5 stars
Verified

Excellent products and service

Excellent products and service. The retriever community is fortunate.

Date of experience: May 29, 2025

Retrieverworx logo

Reply from Retrieverworx

Thank you Russ! Glad you like our products & service!

Rated 5 out of 5 stars
Verified

Thank you …

Thank you so much for your generous gift to our youth

Date of experience: May 29, 2025

Retrieverworx logo

Reply from Retrieverworx

Glad we can help out and support clubs!
Hope you had a successful youth seminar!

Rated 5 out of 5 stars
Verified

Excellent Customer Service

Excellent customer service answering questions, follow-up, and attention to my special requests. Quick shipping. Great products. Thank you.

Date of experience: May 14, 2025

Retrieverworx logo

Reply from Retrieverworx

Thank you Carol! Glad you love our products!

Rated 5 out of 5 stars
Verified

Great experience

Great experience. Easy order processing and super fast delivery

Date of experience: May 15, 2025

Retrieverworx logo

Reply from Retrieverworx

Thanks again! Glad we could help your club

Rated 4 out of 5 stars

To be honest

To be honest, before I didn't even think about how important it was to have a reliable outfit and gear for walking and exercising with my dog. But when Retrieverworx came into our lives, a lot of things changed. It's not just a brand - it feels like someone actually thought about me and my dog.
I have a golden retriever - kind, active, very smart. And like many owners of large and energetic breeds, I've always had a question: how can we make our walks and training sessions comfortable, safe and yet stylish? Retrieverworx has proven to be a real eye-opener.
The first thing that picks up is the quality. The materials are durable, you can feel that the thing will not fall apart after a couple of weeks of use. Harnesses, leashes, dummies for opportunizing - everything is thought out to the last detail. Sturdy carabiners, comfortable handles, ease of use - and yet everything looks neat, stylish, nothing superfluous. It doesn't look “technical” but it still works 100%.
I really liked their approach to design. The colors are understated, but modern. No screaming neon aesthetics - just taste and practicality. I was especially pleased with the waterproof and dirt-repellent fabric. In the fall and spring, it's just a salvation!

Date of experience: April 16, 2025

Retrieverworx logo

Reply from Retrieverworx

Thank you!

Rated 4 out of 5 stars
Verified

Good products

Good products, poor packaging, questionable delivery.

Date of experience: April 21, 2025

Retrieverworx logo

Reply from Retrieverworx

Hi Bruce, We are glad you like the products you purchased. Your umbrella was packed in a protective sleeve and the case you purchased within a 200 lb crush rated box marked FRAGILE. Did it arrive damaged? We can help you file a claim with the postal service if it did and get it replaced. Please let us know how we can improve.
We want happy customers!

Rated 5 out of 5 stars
Verified

Excellent products, fast shipping!

Excellent products, very fast shipping. A fun little surprise is always added to the package.

Date of experience: March 22, 2025

Retrieverworx logo

Reply from Retrieverworx

Hi Amanda! Glad you love our products! We always try to include a free gift when we can!

Rated 5 out of 5 stars
Verified

Quality!

Thanks for answering me back so soon when I emailed you.

Date of experience: February 07, 2025

Retrieverworx logo

Reply from Retrieverworx

Thanks! We try to respond as soon as we can. Hope you're enjoying your Retrieverworx products!

Rated 5 out of 5 stars
Verified

Great Service

Great Service. Thanks!

Date of experience: February 02, 2025

Retrieverworx logo

Reply from Retrieverworx

Thank you! We strive for excellent customer service!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look