We've rented cars several times through the site. The site is easy to follow. We love that we can get full coverage for an inexpensive price because we don't have a car or insurance so we can't just... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
We've rented cars several times through the site. The site is easy to follow. We love that we can get full coverage for an inexpensive price because we don't have a car or insurance so we can't just... See more
Company replied
I used many car rental apps in the past like Carwise and Avis and by far Rentingcarz has been much easier to navigate and much more affordable than the others. That's why I choose to give it a five st... See more
Company replied
My renting didn’t go through. Called them & stated booking was cancelled & I will receive money back within 5 to 7 days. That was on July 2, as of today July 26 no reimbursement yet nor a call from an... See more
Company replied
We booked a car rental through this website rentalcarz.com. When we were 3 hours away from the rental, while we were traveling by plane without wifi, they automatically canceled our reservation and... See more
Company replied
Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!
Written by the company
1100 Brickell Bay Drive, Suite 311081, Miami, FL 33231, Estados Unidos, 33130, Miami, FL, United States
Replied to 98% of negative reviews
Typically replies within 24 hours
Date of experience: July 07, 2025
Pesima atencion, no advierten q en Austria solo aceptan licencia de conduccion internacional y se quedan con el dinero.
LOs requisitos de licencia internacional y no colombiana no estan descritos
Date of experience: June 15, 2025
Reply from RentingCarz.com
Car was full of roaches. My grandkids were all over the place trying to keep away from them. Bad experience.
Date of experience: June 07, 2025
Reply from RentingCarz.com
Everything prices availability etc. All awsome
Date of experience: June 01, 2025
Reply from RentingCarz.com
I will update in July after I actually get the car. If it works very well I will add a star, but I won't probably go over 4 stars.
I have just finished the process of booking my car and I must say it was a struggle ! A bit because of my bank but also a bit because of rentingcarz.
To summarize, they seem ok, but their website is a bit messy, we don't have a proper profile once logged in, the web pages loading often gets stuck, and the payment process is messy.
I think it should be correctly booked but I am not even sure yet and I am waiting for a verification by the staff. UPDATE: I received the confirmation email about 7 hours after doing the payment correctly.
I had to try many times to pay because my card wouldn't get accepted, going through support chat several times to see what was going on. UPDATE: As suspected this was a problem from my bank and not rentingcarz. But even after paying with a different card that worked, it did take quite a bit of time and a couple of errors.
The support staff in the chat seems to be willing to help but they are not really sharp and clean in their doing... Their answers are often slow and generic, they sometimes change the language of the conversation, I suspect them of using a translator to speak in French, then speaking in English a bit, then in Spanish, all those changes for no reason (but luckily I am French and I speak both French and English). They also tend to end the chat conversation without prior notice.
After being refused with my first card, I asked for my reservation to be put on hold until I can pay, the link given for that didn't work at first, they repaired it, then I got a server error when I attempted to make the payment with a different card. They tried to repair that and they kept me waiting on the chat for about 30 minutes, then the payment seemed to have been made but the confirmation page was kept in the "loading" pop-up state, and it never ended, so I contacted the staff to make sure the payment was made. In the meantime I received an email for the confirmation of the payment but it had an error message in the title of the payment, which was the error message I sent them when I first failed at paying with my first card. Hence me asking them if there wasn't a problem. They kept me waiting in chat for a hour this time, and told me the verification was taking time and they would reach me later by "message" (I guess it's an email). UPDATE: I did receive a confirmation email about 6-7 hours later.
So currently I am supposed to have paid but I am still not 100% sure my reservation is correctly made.
Under my profile on the website it says "Soon account" and the reservation tab is empty...
UPDATE: I received the reservation confirmation email. But my profile on the site is still empty.
Also for some weird reason, my rental is from Paris airport to Paris airport, when I changed the day of giving the car back to 2 days earlier, the price was more expensive... So I decided to keep the car until the end of my trip in France even though I will probably not use the car in Paris during the last couple of days...
Date of experience: May 23, 2025
Reply from RentingCarz.com
Reply from RentingCarz.com
Great pricing and great whatsApp support. Thanks
Date of experience: April 01, 2025
Reply from RentingCarz.com
Fast response and representative (Nelson) very patient.
Date of experience: May 05, 2025
Reply from RentingCarz.com
I tried to book from Saturday to Monday. When clicked it changed the date without noticing
Date of experience: May 03, 2025
Reply from RentingCarz.com
What I liked about this company is that you're assisted by a real person, not a bot. They are friendly and also offer service in Spanish. I had a great experience with them. Thanks
Date of experience: April 01, 2025
Reply from RentingCarz.com
Compared with other companies, your cars offer much cheaper, so frankly speaking, my review shall be fixed when i return the car. So far looks very competitive price!
Date of experience: April 09, 2025
Reply from RentingCarz.com
We've rented cars several times through the site. The site is easy to follow. We love that we can get full coverage for an inexpensive price because we don't have a car or insurance so we can't just use our own insurance on a rental car. The prices they offer don't break the bank!
Date of experience: April 05, 2025
Reply from RentingCarz.com
I used many car rental apps in the past like Carwise and Avis and by far Rentingcarz has been much easier to navigate and much more affordable than the others. That's why I choose to give it a five star.
Date of experience: April 05, 2025
Reply from RentingCarz.com
Date of experience: April 01, 2025
Reply from RentingCarz.com
Date of experience: March 08, 2025
Reply from RentingCarz.com
easy to complete the forms, clear to pick up a car
Date of experience: March 04, 2025
Reply from RentingCarz.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.