RentingCarz.com Reviews 12,846

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars
Verified

We've rented cars several times through the site. The site is easy to follow. We love that we can get full coverage for an inexpensive price because we don't have a car or insurance so we can't just... See more

Company replied

Rated 5 out of 5 stars
Verified

I used many car rental apps in the past like Carwise and Avis and by far Rentingcarz has been much easier to navigate and much more affordable than the others. That's why I choose to give it a five st... See more

Company replied

Rated 1 out of 5 stars

My renting didn’t go through. Called them & stated booking was cancelled & I will receive money back within 5 to 7 days. That was on July 2, as of today July 26 no reimbursement yet nor a call from an... See more

Company replied

Rated 1 out of 5 stars

We booked a car rental through this website rentalcarz.com. When we were 3 hours away from the rental, while we were traveling by plane without wifi, they automatically canceled our reservation and... See more

Company replied


Company details

  1. #13 of 19 best companies in Car Rental Agency

Written by the company

Welcome to RentingCarz – Your Trusted Car Rental Partner At RentingCarz, we make renting a car simple, affordable, and stress-free for travelers worldwide. Whether you're planning a weekend getaway, a business trip, or an international adventure, our platform connects you with the best car rental deals from over 50 trusted companies, including major brands like Avis, Hertz, Budget, Enterprise, Alamo, National, Dollar, Thrifty, Sixt, Localiza and Europcar, among many other major and reliable brands throughout the world. With a 4-star rating on Trustpilot from over 12,000 reviews, our customers love our competitive prices, clear booking process, and reliable service. They appreciate the ability to secure full coverage at affordable rates and the convenience of our platform for both local and one-way rentals. Rentingcarz, drive throughout the world for less!

RentingCarz Car Rental

Written by the company

All the reasons why you will love Rentingcarz
Why Choose RentingCarz? -Best Price Guarantee: We compare rates across top rental companies to ensure you get the most competitive prices. If you find a better deal elsewhere, we’ll match it! -Easiest, patented interface to help you compare and find the best price among all our suppliers. -Wide Vehicle Selection: From economy cars to spacious minivans, we offer a variety of vehicles to suit your needs and budget. -Easy Booking Process: Reserve your car in just three simple steps – compare, book, and drive. Our user-friendly website ensures a hassle-free experience. -Global Reach: With over 145,000 rates in 140+ countries, we’ve got you covered no matter where your travels take you. -Flexible Options: Enjoy free cancellations or changes with no hidden fees, plus 100% price transparency for peace of mind. -Exceptional Customer Support: Our dedicated team, available in multiple languages including Spanish, Portuguese, Japanese, Korean, is here to assist you every step of the way. Real people, not bots, ensure your questions are answered promptly.

Contact info

3.9

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Pesima atencion

Pesima atencion, no advierten q en Austria solo aceptan licencia de conduccion internacional y se quedan con el dinero.
LOs requisitos de licencia internacional y no colombiana no estan descritos

Date of experience: June 15, 2025

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Reply from RentingCarz.com

Estimado cliente,

Gracias por comunicarse, lamentamos que tu experiencia no haya sido la esperada. Podemos confirmar que los requisitos de renta están descritos antes, durante y después de realizar la reserva para cualquier destino a nivel global, nuestro propósito es brindarle un servicio de calidad y deseamos que tenga una experiencia amena, nuevamente nos excusamos por cualquier malentendido. Le estaremos informando a través de su correo sobre la resolución final del caso. Gracias por su comprensión

Si necesitas más información o apoyo no dudes en contactarnos a través de cualquiera de nuestros canales de atención, será un gusto asistirle.

Saludos,
Equipo RentingCarz.com🚗✨

Rated 5 out of 5 stars
Verified

everything Good

Date of experience: June 05, 2025

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Reply from RentingCarz.com

Dear customer,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers.

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team🚗✨

Rated 3 out of 5 stars
Verified

Car was full of roaches

Car was full of roaches. My grandkids were all over the place trying to keep away from them. Bad experience.

Date of experience: June 07, 2025

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Reply from RentingCarz.com

Dear Carmen,

We´re very sorry to hear about the inconvenience you experienced with your recent rental. Please accept our sincere apologies for any frustration or disruption this may have caused.

We truly value your business and are taking your feedback seriously to ensure this doesn’t happen again, as a small gesture why we want to provide you a discount for your next rental, to use it please contact us anytime trough our chat or email and we´ll be glad to assist you. Once again we´re very sorry for this situation, our agents are always ready and willing to assist you with any request that you need.

If there is anything else that we can do for you please let us know.


Best regards,
RentingCarz.com 🚗✨

Rated 5 out of 5 stars
Verified

Everything prices availability etc

Everything prices availability etc. All awsome

Date of experience: June 01, 2025

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Reply from RentingCarz.com

Dear Eric,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers.

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team🚗✨

Rated 3 out of 5 stars

Quite messy but they might be ok...

I will update in July after I actually get the car. If it works very well I will add a star, but I won't probably go over 4 stars.

I have just finished the process of booking my car and I must say it was a struggle ! A bit because of my bank but also a bit because of rentingcarz.

To summarize, they seem ok, but their website is a bit messy, we don't have a proper profile once logged in, the web pages loading often gets stuck, and the payment process is messy.

I think it should be correctly booked but I am not even sure yet and I am waiting for a verification by the staff. UPDATE: I received the confirmation email about 7 hours after doing the payment correctly.

I had to try many times to pay because my card wouldn't get accepted, going through support chat several times to see what was going on. UPDATE: As suspected this was a problem from my bank and not rentingcarz. But even after paying with a different card that worked, it did take quite a bit of time and a couple of errors.

The support staff in the chat seems to be willing to help but they are not really sharp and clean in their doing... Their answers are often slow and generic, they sometimes change the language of the conversation, I suspect them of using a translator to speak in French, then speaking in English a bit, then in Spanish, all those changes for no reason (but luckily I am French and I speak both French and English). They also tend to end the chat conversation without prior notice.

After being refused with my first card, I asked for my reservation to be put on hold until I can pay, the link given for that didn't work at first, they repaired it, then I got a server error when I attempted to make the payment with a different card. They tried to repair that and they kept me waiting on the chat for about 30 minutes, then the payment seemed to have been made but the confirmation page was kept in the "loading" pop-up state, and it never ended, so I contacted the staff to make sure the payment was made. In the meantime I received an email for the confirmation of the payment but it had an error message in the title of the payment, which was the error message I sent them when I first failed at paying with my first card. Hence me asking them if there wasn't a problem. They kept me waiting in chat for a hour this time, and told me the verification was taking time and they would reach me later by "message" (I guess it's an email). UPDATE: I did receive a confirmation email about 6-7 hours later.

So currently I am supposed to have paid but I am still not 100% sure my reservation is correctly made.
Under my profile on the website it says "Soon account" and the reservation tab is empty...
UPDATE: I received the reservation confirmation email. But my profile on the site is still empty.

Also for some weird reason, my rental is from Paris airport to Paris airport, when I changed the day of giving the car back to 2 days earlier, the price was more expensive... So I decided to keep the car until the end of my trip in France even though I will probably not use the car in Paris during the last couple of days...

Date of experience: May 23, 2025

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Reply from RentingCarz.com

Dear Samuel,

We sincerely apologize for the inconvenience you experienced with your car rental reservation.

We can confirm that your payment wasn´t going trough because there was an authentication step that couldn´t be completed on your bank´s end. That being said we´re pleased to inform you that your reservation is now active and ready to be used, we´ve sent the confirmation voucher to your email. Once again we´re very sorry for any inconvenience that this may caused you, our agents are always ready and willing to assist you with any request that you need.

If there is anything else that we can do for you please let us know or contact us back trough chat/email.

Thank you for your patience and we wish you a safe trip.


Best regards,
RentingCarz.com 🚗✨

Rated 5 out of 5 stars
Verified

Easy to use

Easy to use
Great company

Date of experience: May 09, 2025

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Reply from RentingCarz.com

Dear Federico,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars
Verified

Great client service

Date of experience: May 04, 2025

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Reply from RentingCarz.com

Dear customer,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars
Verified

Great pricing and great whatsApp…

Great pricing and great whatsApp support. Thanks

Date of experience: April 01, 2025

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Reply from RentingCarz.com

Dear Jose,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 4 out of 5 stars
Verified

Fast response and representative…

Fast response and representative (Nelson) very patient.

Date of experience: May 05, 2025

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Reply from RentingCarz.com

Dear Ruth,

Thank you for your 4 stars rating! 😊 We love knowing that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team.

Rated 1 out of 5 stars
Verified

I tried to book from Saturday to…

I tried to book from Saturday to Monday. When clicked it changed the date without noticing

Date of experience: May 03, 2025

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Reply from RentingCarz.com

Dear Maximilian,

We sincerely apologize for the inconvenience you experienced with your car rental reservation.

Your reservation has been checked, and we can see that was set to pick up from May 4th and drop off on May 5th, we would like to solve any doubt that you may have, keep in mind that for immediate assistance we have a live chat, one of our agents will be glad to assist you, just head to www.rentingcarz.com.

If there is anything else we can do to assist you, please let us know.


Best regards,
RentingCarz.com

Rated 5 out of 5 stars
Verified

That's good

Date of experience: April 01, 2025

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Reply from RentingCarz.com

Dear customer,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars

Great experience

What I liked about this company is that you're assisted by a real person, not a bot. They are friendly and also offer service in Spanish. I had a great experience with them. Thanks

Date of experience: April 01, 2025

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Reply from RentingCarz.com

Dear Nicole,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars
Verified

Compared with others, so cheap

Compared with other companies, your cars offer much cheaper, so frankly speaking, my review shall be fixed when i return the car. So far looks very competitive price!

Date of experience: April 09, 2025

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Reply from RentingCarz.com

Dear customer,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars
Verified

Simple and a great deal

We've rented cars several times through the site. The site is easy to follow. We love that we can get full coverage for an inexpensive price because we don't have a car or insurance so we can't just use our own insurance on a rental car. The prices they offer don't break the bank!

Date of experience: April 05, 2025

RentingCarz.com logo

Reply from RentingCarz.com

Hi Rebecca,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars
Verified

The Best One So Far

I used many car rental apps in the past like Carwise and Avis and by far Rentingcarz has been much easier to navigate and much more affordable than the others. That's why I choose to give it a five star.

Date of experience: April 05, 2025

RentingCarz.com logo

Reply from RentingCarz.com

Dear Clayton,

Thank you for your 5 star rating! 😊 We love to know that your booking experience was easy and clear. We work to make the whole process simple and convenient for our customers. 🚗✨

If you need help in the future, we'll be here to assist you. happy travels!

Best regards,
RentingCarz team

Rated 5 out of 5 stars
Verified

Low price comparing to Expedia site.

Date of experience: April 01, 2025

RentingCarz.com logo

Reply from RentingCarz.com

Dear Fred,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 3 out of 5 stars
Verified

My reservation is not confirmed.

Date of experience: March 08, 2025

RentingCarz.com logo

Reply from RentingCarz.com

Dear Customer

Thank you for your rating! We are sorry for any inconvenience, we can confirm that your reservation is active and ready to be used, please check your email, we have sent the voucher there, keep in mmind that if you want immediate assistance we have a chat with agents who are ready to help you right away.

If you need anything else for your next trip, we are here to help you, enjoy your rental!

Best regards,
RentingCarz.com Team

Rated 5 out of 5 stars
Verified

Easy and fast

Date of experience: March 04, 2025

RentingCarz.com logo

Reply from RentingCarz.com

Dear customer,

Thank you for your comment and for giving us 5 stars. We are very happy to hear that you found our company to be a good choice for renting a vehicle.
We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

Rated 5 out of 5 stars
Verified

clear to pick up a car

easy to complete the forms, clear to pick up a car

Date of experience: March 04, 2025

RentingCarz.com logo

Reply from RentingCarz.com

Dear Vivian,

Thank you for your comment and for giving us 5 stars.

We are committed to providing quality service and a hassle-free experience to all our customers.

If you need to rent a vehicle in the future, please do not hesitate to contact us. We will be happy to assist you again and provide you with the best options for your car rental needs.

Thank you for trusting us and for choosing us as your car rental company.

Best regards,
RentingCarz team

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