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Rentcars Reviews 149,197

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars
Verified

I had a fantastic experience renting a car with Wheego in Liverpool! From start to finish, their customer service was top-notch. The staff were friendly, professional, and genuinely helpful. They m... See more

Rated 5 out of 5 stars
Invited

The attention when we took the car in Ravenna was perfect, no queues, no trying to sell us some more insurance, just perfect. We even got a bigger and better car than we expected! When we returned t... See more

Rated 5 out of 5 stars
Invited

Surprice rental was a pleasure to work with, they did their best to try get through all customers to get them on their way. We were extremely lucky to have been given a car upgrade. The cars are in fa... See more

Rated 1 out of 5 stars

I booked a 1.5-day car rental with Centauro at Thessaloniki Airport through Rentcars.com. Although I arrived on time and paid in advance, the rental company refused to give me the car because... See more

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Company details

  1. #9 of 19 best companies in Car Rental Agency

About Rentcars

Written by the company

Your global mobility partner

Connect with more than 380 car rental companies around the world.

Logos Trustpilot

Founded in 2009, Rentcars is the largest online car rental platform in Latin America and one of the global leaders in the industry. Our purpose is simple: to connect people with the best car rental options around the world — backed by great customer support and a smooth experience from start to finish.

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Renting made simple: your car in 3 simple steps

Written by the company

1. Search
Choose from a wide range of cars in over 40,000 destinations across 160 countries.
2. Compare
Easily compare prices and rental conditions from hundreds of trusted providers.
3. Book
Reserve your ideal car — quickly, securely, and your way.

Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

149K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

I had a fantastic experience renting a…

I had a fantastic experience renting a car with Wheego in Liverpool! From start to finish, their customer service was top-notch. The staff were friendly, professional, and genuinely helpful. They made the whole process quick and stress-free.
The car was clean, well-maintained, and exactly what I needed. I especially appreciated how clear and transparent they were with pricing and rental terms, no hidden fees or surprises. What really stood out was how easy it was to get in touch with someone whenever I had a question. They responded promptly and went out of their way to make sure I was comfortable and confident with my rental. I Highly recommend Wheego to anyone looking for reliable cars and outstanding service. I’ll definitely be using them again on my next trip!

Date of experience: July 03, 2025

Rated 1 out of 5 stars

Fake hire.

Fake hire.
There was no car
They just cheated me and stole my money.
Luckily I paid with PayPal and I am going to ask PayPal to give me my money back

Date of experience: June 28, 2025

Rated 1 out of 5 stars
Invited

SCAM alert!

It was a SCAM. They offered the rental car service very cheap at the website, when I went to collect the car, I was told what I'd paid on the website was only the reservation fee and I was charged another value much higher.

Date of experience: June 21, 2025

Rated 4 out of 5 stars
Verified

Improvement required

It's not so much about what made my experience good as to what made it not so good. Obviously pricing is a great plus but the on-line booking experience was very frustrating and very time consuming. Even though I registered online I was unable to complete the booking process for reasons unknown. I resorted to the Chat facility and although eventually I was connected to agent Thais the process was painfully slow and I got absolutely nowhere with the agent. In the end I was just ignored. However when I tried again later I was connected to another agent who was very helpful and processed the booking in a timely and competent manner. I am pleased with my booking and I hope it all goes smoothly when I pick the car up in August.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Invited

Surprice rental was a pleasure to work…

Surprice rental was a pleasure to work with, they did their best to try get through all customers to get them on their way. We were extremely lucky to have been given a car upgrade. The cars are in fantastic condition and we had no issues from start to end. Well Done Surprice, great job.

Date of experience: July 04, 2025

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