Reno Fly Shop Reviews 73

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars
Verified

I don’t live in Reno, but wanted to purchase a gift card for a family member who is an avid fisherman and loves your store. When I didn’t see a gift card link on the website I sent an email and heard... See more

Rated 5 out of 5 stars
Verified

1st of all Matt listened to what I had to say and my requirements. Then he responded accordingly and when he didnt have an item I was looking for he offered a substitute. He also was extremely polite... See more

Company replied

Rated 4 out of 5 stars
Invited

My guide AB from the Reno Fly Shop is an excellent fishing guide , he knows every piece of water where the fish are holding. He got me hooked up with many large rainbows and browns I did not expect we... See more

Company replied

Rated 5 out of 5 stars
Invited

Unfortunately a LOT of fly shops have somewhat arrogant snooty intimidating staff. Thank Goodness Reno is NOT that way! Friendly, informative, and respectful. I could have stayed longer but had places... See more

Company replied


Company details

  1. #4 of 7 best companies in Fishing Store
  2. #9 of 29 best companies in Outdoor Sports Store
  3. #57 of 78 best companies in Tour Operator

Written by the company

The Reno Fly Shop provides expertise in Reno, Nevada's local waters including Pyramid Lake, the Truckee River, the Little Truckee River, and other small creeks and nearby reservoirs. From helping experienced anglers put together gear to instructing and guiding fly fishing in our region, we’re committed to ensuring you have the best fly fishing experience.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours


Rated 2 out of 5 stars
Verified

too long to receive

I'm sure the fly's I purchased will work - if I ever receive them. Its been a week and I have not received my order.

Date of experience: February 07, 2025

Reno Fly Shop logo

Reply from Reno Fly Shop

John, looks like you ordered on 2/4 and they were delived today (2/7) to the address provided at time of shipping. I hope you like the flies and have a good time on the water. Keep in touch.

Rated 5 out of 5 stars
Verified

Location specific inventory

Location specific inventory, fast shipping and great customer service. Can’t go wrong with these guys!

Date of experience: January 11, 2025

Reno Fly Shop logo

Reply from Reno Fly Shop

Thanks John. See you soon.

Rated 5 out of 5 stars
Verified

1st of all Matt listened to what I had…

1st of all Matt listened to what I had to say and my requirements. Then he responded accordingly and when he didnt have an item I was looking for he offered a substitute. He also was extremely polite

Date of experience: January 18, 2025

Reno Fly Shop logo

Reply from Reno Fly Shop

Thanks for the feedback Floyd. Hope to see you soon.

Rated 5 out of 5 stars
Verified

Great serivice

Great serivice, great products and great fishing report.

Date of experience: January 10, 2025

Reno Fly Shop logo

Reply from Reno Fly Shop

Glad you like the reports. Keep in touch.

Rated 5 out of 5 stars
Verified

great customer service

I made an order online. Order was shipped and recieved quickly. Upon opening package an item was missing- bummer. Wrote a quick email and order was corrected and shipped immediately.

Date of experience: November 11, 2024

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