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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform for its user-friendliness, ease of use and smooth experience, highlighting how it simplifies sending payments to employees and freelance developers. People feel that Remitly makes international transactions transparent and fast. Many reviewers highlight the speed of transfers, with some reporting real-time transactions and immediate availability of funds. Consumers also praise the app's interface and the options for transfer speeds, depending on the urgency. The delivery service is appreciated for its reliability, with notifications and updates provided throughout the process. However, some users have reported issues with payment methods, particularly regarding the amounts received and unexpected charges, indicating a lack of consensus in this area.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I truly want to thank the team — they’ve made my life significantly easier when it comes to sending payments to employees and freelance developers. The platform is reliable, user-friendly, and smooth.... See more

Rated 5 out of 5 stars
Verified

Recently discovered this through recommendation and I love it. Easy to use and UI. Easy to follow and understand and have options on speed of transfer depending on urgency need on the other side. T... See more

Rated 5 out of 5 stars
Verified

Remitly came through for me when it really counted. My partner needed some urgent help but our usual company for financial transfers let us down. I found Remitly and they rode over the hill flags fl... See more

Rated 5 out of 5 stars
Verified

I’ve been using Remitly to send money to my family in the Dominican Republic, as well as to my bank account there, and I’m really happy I downloaded the app. It’s been a great experience so far—Remitl... See more


Company details

  1. #11 of 30 best companies in Money Transfer Service
  2. #121 of 205 best companies in Financial Consultant

Written by the company

The best way to send money internationally - to Asia, Africa, Europe, Latin America and more. Easy, Fast, Affordable transfers anytime, anywhere.

Send money internationally with Remitly

Written by the company

On Time
Know exactly when your transfer is supposed to arrive, and expect it to.
Great Value
A combination of great rates and low fees makes us the affordable choice.
Safe and Secure
We put technology on your side, keeping you safe with state-of-the art security.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

86K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

I send $3000 in PH cause and it's…

I have sent $3000 in PH cause and it's really urgent and emergency and until now my family is still waiting for it. It's been 3days and they just advice to wait even my family urgently needed it for my Mom's surgery. They cannot do anything to expedite the emergency situation.

Date of experience: July 07, 2025

Remitly logo

Reply from Remitly

Hi, thank you so much for bringing this to our attention. I’m truly sorry that your transfer didn’t arrive when you expected—it’s frustrating when things don’t go as planned, especially when it matters most. If the delay went beyond our promised date, please don’t hesitate to reach out to us at https://www.remitly.com/help We’re here to listen, to help, and to make this right for you.

Rated 3 out of 5 stars
Verified

The platform and process are very good

The platform and process are very good, but the cost is excessively high and uncompetitive compared to other entities offering the same service.

Date of experience: July 06, 2025

Remitly logo

Reply from Remitly

Hi, thank you for sharing your thoughts with us. I understand how important it is to get the most value when sending money to your loved ones. While exchange rates can fluctuate with the market, our goal is always to offer you great rates and low fees that make a difference. Please know that we’re constantly working to improve, and your feedback helps us get better. We truly appreciate your trust and understanding!

Rated 2 out of 5 stars
Verified

The fact that when I log in and you say…

The fact that when I log in and you say the dollar rate is at a certain price but when you go to send it you pay quite cheaper.

Date of experience: July 06, 2025

Remitly logo

Reply from Remitly

Hi, thank you for sharing your thoughts with us. I understand how important it is to get the most value when sending money to your loved ones. While exchange rates can fluctuate with the market, our goal is always to offer you great rates and low fees that make a difference. Please know that we’re constantly working to improve, and your feedback helps us get better. We truly appreciate your trust and understanding!

Rated 5 out of 5 stars
Verified

Very helpful

Very helpful, useful and convenient to use this Remitly app.

Recommended especially to those ofw like me who wants to send money to our loved one.

Date of experience: July 07, 2025

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