Actually we made so much money doing treatments using Rejuva Fresh, I don't know how to thank them except offer this 5 star review. They really deserve it. Customer support is so helpful and most impo... See more
Company replied
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Actually we made so much money doing treatments using Rejuva Fresh, I don't know how to thank them except offer this 5 star review. They really deserve it. Customer support is so helpful and most impo... See more
Company replied
I worked with Adrian who is an amazing customer service person (i’m sure everybody else on their team are the same). I never thought I was being pressured to purchase their equipment. She was very inf... See more
I asked for marketing materials and they gave us everything we needed like photos and templates that helped us start promoting. Been super helpful! Also really liked that they text, email and even cal... See more
Company replied
The Rejuva Fresh body contouring systems are very advanced and powerful. We have Eris and Perfect Shape Ultra Max. Results are excellent and don't take a long time.
Company replied
Shop best quality FDA approved spa equipment at Rejuva Fresh USA. Use our technology to achieve the flawless skin & sexy body shape you deserve. Whether you are a large spa owner or direct consumer, we have the machines you need to achieve fantastic results. Comprehensive Support is Included: Advanced Training Program, Free USA & Worldwide Delivery, Free Listing on Clinic Finder Map, Marketing Materials, 3 Year Warranty and USA Service Center.
551 Red Bridge Road , 04605, Ellsworth , United States
Replied to 94% of negative reviews
Typically replies within 24 hours
I worked with Adrian who is an amazing customer service person (i’m sure everybody else on their team are the same). I never thought I was being pressured to purchase their equipment. She was very informative and kind and professional and resourceful. Great customer service and amazing products!
Date of experience: July 06, 2025
I am definitely not sure where all of these good reviews are coming from! As far as the equipment, it is fine. As far as the customer service, it is terrible. They say they are in America but everything comes from overseas, including the training. They say you will receive protocols, but you don't. They say you will receive a certificate of training, but you don't. Think strongly before buying from this company!
Date of experience: July 03, 2025
For me it's all about results and return on investment. I don't know why so many physicians fall for the scam of paying $200k or more per machine. There is really no need. Rejuva Fresh machine perform equal if not better and they actually give us good service also. No brainer.
Date of experience: July 01, 2025
Had a small issue with the machine and they scheduled FaceTime right away. Showed us what to check and talked us through it. Got everything sorted just in time since I had clients already booked for the week. Glad their tech team knew exactly what to do.
Date of experience: July 02, 2025
Rejuva Fresh machines are medical grade and deliver very effective treatments from beginning to end. I love this company.
Date of experience: July 01, 2025
Reply from Rejuva Fresh
The Rejuva Fresh body contouring systems are very advanced and powerful. We have Eris and Perfect Shape Ultra Max. Results are excellent and don't take a long time.
Date of experience: June 30, 2025
Reply from Rejuva Fresh
Actually we made so much money doing treatments using Rejuva Fresh, I don't know how to thank them except offer this 5 star review. They really deserve it. Customer support is so helpful and most importantly they are creating some pretty powerful aesthetic tech. My plan is to add a new Rejuva Fresh machine every 6 months now as we continue to grow, very excited!
Date of experience: June 30, 2025
Reply from Rejuva Fresh
Thank you for training my team. We are now able to utilize our laser machine at it's full capacity.
Date of experience: July 02, 2025
Reply from Rejuva Fresh
The machine was delivered in a timely manner and in perfect condition. I really appreciate the customer service follow up.
I also like the results and my customer satisfaction after the service.
Date of experience: June 25, 2025
Reply from Rejuva Fresh
Since we discovered Rejuva Fresh, we seriously upgraded our menu offerings. Clients are so happy about all the new therapies we offer.
Date of experience: June 25, 2025
Reply from Rejuva Fresh
Purchase was easy and sales staff was informative, helped me when I compared multiple machines.
Date of experience: June 17, 2025
Reply from Rejuva Fresh
We're a small spa that started last March and Rejuva Fresh really helped us make it happen. We got 3 machines to start, and by mid-June, 2 of them was already paid off. Really appreciate all the help they gave us. Highly recommend for anyone starting out.
Date of experience: June 25, 2025
Reply from Rejuva Fresh
Just got things setup after placing my order. They sent over the manual and a video that really helped while I was unboxing and going through the parts. I opted into the included training and looking forward to that and finally getting hands-on with the machine.
Date of experience: June 25, 2025
Reply from Rejuva Fresh
Their customer service always follows up, even texted me just to check if everything going okay with the setup. We just got another bundle from them and they helped walk me through the financing stuff. They're always down to help, which is why we keep coming back.
Date of experience: June 23, 2025
Reply from Rejuva Fresh
EMStrong pelvic chair has already help many of our patients regain their confidence in short time. The equipment is very professional in appearance and the results don't take long. After just a few sessions incontinence is improved and the core muscles are obviously stronger. Rejuva Fresh has also been very supportive. Machine training, marketing support and sales rep all get 5 stars from me.
Date of experience: June 18, 2025
Reply from Rejuva Fresh
We're just getting started and needed many machines. We couldn't afford to spend $150K per machine but we wanted, needed good quality. That's why we chose Rejuva Fresh - they're US based with reputation for great quality and support, but the prices are also within budget. There was no way I was going to order these machines direct from China because I know the quality and support will not be there. This is our new business and we need all the support we can get and assurance that everything going to really work! So far we are super happy. We got emshape, hydra 18 in 1 and plasma so far. Customer service always helps us right away everything performs excellent. Looking forward to ordering more soon.
Date of experience: June 19, 2025
Reply from Rejuva Fresh
I've worked with a couple well-known brands before, but Rejuva Fresh just felt more thought through. I'd say is the same, maybe even better. The way the device runs and how they do the training made sense. Even small questions, someone always replied and was polite and willing to help.
Date of experience: June 19, 2025
Reply from Rejuva Fresh
The machines are professional and have strong energy, but still easy to use. I missed my first training and they actually called to help me reschedule, which I appreciated. They've been patient and helpful as I get things going.
Date of experience: June 19, 2025
Reply from Rejuva Fresh
I asked for marketing materials and they gave us everything we needed like photos and templates that helped us start promoting. Been super helpful! Also really liked that they text, email and even call to keep me updated. Whole process been really accommodating. I appreciate it!
Date of experience: June 18, 2025
Reply from Rejuva Fresh
I just placed my order and should be receiving the machines soon. So far, everything's been handled professionally. They answered all my questions and helped me finalized everything. Honestly I can't wait to get started and I'm really excited to be working with Rejuva Fresh!
Date of experience: June 17, 2025
Reply from Rejuva Fresh
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