Reimbursify Practice Solutions Reviews 35

If it was possible to give 100 stars I would and no, I am not being paid to say that.
I lost hundreds if not thousands of dollars because I was overwhelmed by submitting claims to my insurance company. It got to the point where I was so frustrated that I just thought my peace of mind was more important than the money I would get back and stopped submitting them
One of my doctors told me about Reimbursify.
I have very little patience and expect things to have immediate results. There is not enough words in my vocabulary for me to be able to tell you how unbelievable and incredible Reimbursify has been to my life. I actually love getting mail now because I’m getting back checks on a regular basis, I know it probably sounds like this is too good to be true and a testimonial that is Advertising .
I truly recommend this to anyone that has struggled with getting reimbursed from insurance .
They immediately get back to me. They’re informative and very helpful.

Date of experience: November 01, 2023

Reimbursify is a great tool for my clients to submit for out-of-network benefits. All of my clients who use Reimbursify for out-of-network claims, have said that they find it much easier to use rather than going directly through their insurance company. Well worth my investment as a private pay clinician!

Date of experience: July 17, 2024

As a provider, I’m finding the customer support is astoundingly bad. Emails go unanswered. When the emails are answered, they’re not responsive to the problem. You can’t call them on the phone. I’m amazed at how bad their service has been.

Date of experience: June 19, 2024

"The integration between Reimbursify and IntakeQ is seamless, efficient and helpful. My staff doesn't have to do any additional tasks and our patients enjoy how easy and efficient it is for them as well. If Reimbursify had the feature to re-submit claims I would give it a 5 star, hope in the near future this feature could be available. I really appreciate the quality of their customer service as well."

Date of experience: March 22, 2024

Ashlie and Katrina are two of the most helpful individuals. They put time and care into their work and the inquiries that are sent to them. They go above and beyond to assist clients and get to the bottom of difficult issues. Thank you to them for all of their help always.

Date of experience: March 13, 2024

Reimbursify is a game-changer. Not only does Reimbursify make it seamless for our practice to submit claims, it also enhances the experience for our patients. The app's intuitive interface and efficient features have made the entire process incredibly easy and hassle-free. The recent update which introduces the ability to clone previous claims is especially noteworthy, as it saves us significant time when submitting multiple claims for our patients.

Date of experience: February 11, 2024

Reimbusify is easy for me to use and helps my clients save a lot of money, and as a result it helps my mental health practice grow.

For example I have a client that I see weekly. They pay me $200 per session. That is $10,000 per year. Their insurance plan has a $1,000 deductible, and after their deductible is met they are reimbursed 80% of what they pay me. So their therapy ends up costing them $3,800 per year, instead of $10,000. This is how Reimbursify helps me retain my existing clients.

In addition, their Verification of Benefits tool helps me get new clients. With their VOB tool I can look up their insurance plan and see what type of out-of-network coverage their particular insurance plan provides. So when I'm speaking with a prospective new client on the phone, I can provide them with an accurate estimate of what their actual cost to see me will be (after reimbursement), factoring in their deductible threshold, how much has been paid towards their deductible to date, and what their reimbursement rate will be once the deductible has been met. This is an invaluable tool for helping me get new clients for my practice.

Date of experience: December 20, 2023

This company makes you believe they will get your reimbursement for your out of pocket bills but in reality they take your money and you get nothing in return. I paid for many doctor visits up front because the doctor did not take BCBS insurance. I used this service and submitted all of my paid expenses to get myself some reimbursement. In reality the insurance company only credited my account and I got zero $ in return. So basically, the insurance company paid absolutely nothing toward any of my bills and then they gave me a credit toward my deductible. My deductible was already met this year and reimbursify does not do anything for you that you can't do for yourself. You spend hours putting all of the information in their online portal and all they do is send it. It was a complete waste of time and money when I could've put all that information directly into BCBS portal and bypass paying a third party company to do it. It really is a scam. I completely understand insurance, billing, reimbursement but was lead to believe this company makes it easy and actually does something to get you money back for all the upfront costs. They did NOTHING except send it and forget it. This is not how they make it sound on their website.

Date of experience: November 30, 2023

So far using this service has been extremely easy. They've been super helpful when I needed support. It has made reimbursement for myself and my clients extremely simple and stress-free.

Date of experience: December 06, 2023

William was friendly and quick with helping me!

Date of experience: November 16, 2023

Reimbursify has simplified billing and charge management entirely for our practice. Everyone has been incredibly helpful and has shared great insight to growing our business as a whole! Couldn't recommend more.

Date of experience: September 26, 2023

I loved working with the team at Reimbursify. They made everything simple and seamless. Even when there was tech issues, they were always there to offer support a resolution and great customer service.

Date of experience: September 23, 2023

We (cash-based, OON practice) have been using Reimbursify for several years. We absolutely love it! We did not have a billing department, so we naturally did not want deal with ANY insurance dealings! We had our clients pay our full OON charges, gave them a Superbill and directed them to our website link to Reimbursify. Easy and done! We could go to the Practitioner portal to check on our patients' reimbursements if we wanted to. On top of that, we could email/call Reimbursify with questions and always talked or email with a real person that solved our problem! Highly recommend!

Date of experience: July 29, 2023

I've been using Reimbursify for the past 3 years for my concierge medicine practice and have been incredibly impressed with their knowledgeability, professionalism, and service. My patients find their app incredibly user-friendly. Their customer service team is responsive and helpful.

Date of experience: June 27, 2023

Reimbursify has been an easy and efficient way to collect payments and submit OON claims directly to insurance companies on behalf of my patients. It takes less than a minute to submit each claim so I am happy to offer this benefit to my patients.

Customer service has also been excellent as I've always received a quick response to my questions (both by email and through video consultations). My patients and I love this service!

Date of experience: June 28, 2023

I co-direct a group practice and have been a Practice-Pro subscriber for 3 years. Our clients love having an easy way to get reimbursed and appreciate that we offer them this incredible benefit. As a practice we love that it does not create any additional work for us and it helps our clients!

Date of experience: June 15, 2023

Excellent help and guidance when you join Reimbursify. Easy to use program. My clients are really appreciating my help with verifying their benefits and submitting claims for them.

Date of experience: May 25, 2023

Great resource that has helped so many of my patients with their confusing out of network claims! Super helpful and wonderful boost to my practice. Highly recommend!

Date of experience: May 26, 2023

This app provides real value and incredible service to me, personally and professionally. I find the Verification of Benefits feature INCREDIBLY helpful and fast and really allows me to reassure people that they can work with me,an OON therapist and sex therapist. The customer service is excellent and they understand the business well. . I cannot imagine going back to how things were before Reimbursify as feel supported as a mental health professional.

Date of experience: May 22, 2023

I tried to use this but it failed to tell me my health insurance issued a payment. They wouldn’t tell me to who and I had to contact my health insurance. My health insurance didn’t know who this company was and told me to not use a 3rd party to make claims because of fraud. I had to open an investigation between my doctors office and Reimbursify with my health care provider. One of these companies got paid and is refusing to send me back my reimbursement. If I did not look deeper into the situation I wouldn’t have found out a payment was issued to fight for my money back. It’s sketchy

Date of experience: November 03, 2022