Real World Cycling, LLC Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great seriousness and kindness! What else?! It's my first experience with RWC. I needed information about their product: "RWC 35 & 36MM FOAM FELT OIL RING PAIR" for FOX 36 Permormance Elite G... See more

Rated 5 out of 5 stars

I’m a mobile bike mechanic in Saudi Arabia & I’ve been buying from Chris@RWC for quite a while and he’s always made sure I was happy. I recently bought an Enduro cassette tool from him. He didn’t have... See more

Rated 5 out of 5 stars

I'm a repeat customer of RWC. I have ordered bearing sets for mountain bike suspensions, bottom brackets, and parts for maintaining suspension systems. Their customer service is great, shipping is fa... See more

Rated 5 out of 5 stars

Real World Cycling offers High Quality Parts at the best prices ! Their shipping rates beat all of their competitors prices and your order will be shipped quickly. When I had a problem with insta... See more


Company details

  1. Bicycle Store

Written by the company

Our name pretty much describes who we are. Anything we sell has to be designed for the real world. To us, that means it’s as simple as possible, gives the very best performance available for the price, and is built to last. It is our mission is to push performance and reliability boundaries in all of our products and to provide the best possible support for our customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

An order with minor obstacles...😉

I ordered an eight-piece bearing set for my mountain bike on 18 February.
So far everything was fine. Online payment, dispatch with customs worked quickly and without any problems.
On the day of assembly, I realised that two (small) bearings were missing. Very annoying!
But after I complained about the missing parts, RWC responded very quickly and issued a very customer-friendly refund.
All in all, I can highly recommend this online retailer and will order the next replacement bearing set here again.

Date of experience: February 18, 2025

Rated 5 out of 5 stars

Excellent products and service.

Excellent product (Shock needle bearings) and Comms. I'm in the UK yet the items still arrived quickly from the U.S. I have used RWC in the past & will do so again in future.

Date of experience: February 25, 2025

Rated 5 out of 5 stars

RWC is a top notch company

RWC is a top notch company to do business with.
I emailed Chris asking if they by chance had a suspension bearing kit for my particular bike.
He put a full kit together, posted it with pictures, info and price to their website AND emailed back the link in record time!
THAT’S CUSTOMER SERVICE!!!

Date of experience: January 20, 2025

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Rated 5 out of 5 stars

Great support

I have been buying here for years. Their products are excellent, and even more than that their support is outstanding. I have numerous times had follow up questions about products and installation and the replies are very quick and extremely helpful.

Date of experience: December 02, 2024

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Rated 5 out of 5 stars
Verified

real industry people

So nice to have an extended conversation with a real person who knows what's up and is willing to collaborate on a solution. Highly recommended.

Date of experience: September 06, 2024

Rated 5 out of 5 stars

Trust

Had a problem with the shipment, It was resolved immediately with no fuss. It's good to deal with a Company that can be trusted.

Date of experience: August 14, 2024

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Rated 5 out of 5 stars

RWC is the BEST

RWC is the BEST! No shill here, but can attest that Chris does amazing steps to help out this cyclist!

Been using their products pre-2014, amazing products and customer service!

Date of experience: July 02, 2024

Rated 5 out of 5 stars

Incredible customer service and

Incredible customer service and response times. The website is constantly up to date with the latest and greatest and it always has exactly what I need. Excited to work closer with RWC to provide my customers with top of the line parts and pieces.

Date of experience: April 25, 2024

Rated 5 out of 5 stars

Great Product with Amazing Customer…

Great Product with Amazing Customer Service! The needle bearing kit helped fix a creak on my Yeti SB100 and Chris was really helpful through the process. I love the precise fit and quality. I will order again and tell my friends about RWC.

Date of experience: April 11, 2024

Rated 5 out of 5 stars

Excellent shopping experience!

Chris has supported my purchase with lightning quick replies. Very knowledgeable on his product and helpful. Will shop with RWC again. Thank you!

Date of experience: April 07, 2024

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Rated 5 out of 5 stars

Consistently good experience

I'm a repeat customer of RWC. I have ordered bearing sets for mountain bike suspensions, bottom brackets, and parts for maintaining suspension systems. Their customer service is great, shipping is fast, and they sell high quality products. In the bicycle world these days counterfeit parts are a huge problem from places like Amazon-- but RWC sells the real stuff at great prices.

Date of experience: February 15, 2024

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