Rapid STD Testing Reviews 41

Very easy to figure out and you don't need an appointment at the doctors office!

Date of experience: December 25, 2019

I asked for a specific test and was told specifically by your representative that it was included even after I told her that this test is a vaginal swab test. After I paid the over priced lab cost i confirmed with the lab that the test I wanted (bacteria vaginosis) was NOT included and it was a different test which I specifically said I did NOT need. I called again and was reassured the BV test was included but it was NOT because It was not included I’m the list of tests being done. Even though the results came back showing bacteria I was still told the (BV) was negative. I am also a nurse and when I asked to be tested for this bacteria specifically I was assured it was included but when I went for lab draw I saw it was definitely NOT included in the test I paid for! The end result had me paying for yet ANOTHER dr visit where I actually did have what your organization told me I didn’t Have so basically I paid over $250 for a lab draw that I asked for which wasn’t even done. So thank you ! And what’s even scarier is your representative to.d me NOT to ask the lab person what tests I was having done. I used your service because I was in between insurances and didn’t need a high cost dr visit which I ended up paying for regardless

Date of experience: November 12, 2019

Fast, easy, and discreet! Love the text message alerts and easy access to all documents.

Date of experience: November 10, 2019

The service provided was fine but the staff was very dry and not very engaging or welcoming.

Date of experience: October 24, 2019

Good job and a kind staff.

Date of experience: October 24, 2019

Results came very quickly!

Date of experience: October 24, 2019

Was great and convenient. Only issue was the difficulty in getting the results in the time frame that was promised. I was told 3-5 business days. Took about 10 business days

Date of experience: October 24, 2019

Simple, easy and results on time as promised.

Date of experience: October 24, 2019

Date of experience: October 24, 2019

Quick and easy, got the results back faster than expected, thank you!

Date of experience: October 24, 2019

This was a very easy and confidential process.

Date of experience: October 22, 2019

Date of experience: October 19, 2019

The testing itself was fine. But every time I went there, the people with whom I interacted were extremely rude. Despite the fact that I followed the instructions in the emails I received, the people who greeted me at the testing center kept insisting I needed to leave and do something else before returning. I had to show the woman the email before she'd believe me. I don't appreciate being treated that way, and I'll never be using your testing center again.

Date of experience: October 18, 2019

Overall good service

Date of experience: October 18, 2019

Date of experience: October 18, 2019

Date of experience: October 17, 2019

You lost my urine blood sample and it took me like a month to get my money back from you was the absolute worst experience I’ve ever

Date of experience: October 17, 2019

I had a false negative (as confirmed by a secondary test facility) and when I brought this to their attention I was told that was not possible and they took no responsibility.

Date of experience: October 17, 2019

It was quick, clean and efficient.

Date of experience: October 17, 2019

The people I spoke with over the phone initially were helpful but once I showed up at the lab I was immediately disregarded & ignored. The lady at the front desk was beyond rude & dismissive. It felt overall like some back alley illegitimate scene with little to know respect or personable interaction.

Date of experience: October 17, 2019