Verified
Hosting services are not worth it. Files on Linux OS are mostly corrupted. Spent more time attempting fix the OS to work on my projects. Firewall seems to be a big issue. Wasted a lot of time, and the... See more
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Great service even on a Saturday late night customer service was able to help me. Cant ask for anything better
Verified
I used RapidHosting for about six months, and overall, it’s one of the best hosting providers out there. The owner, Tanek, is a friendly guy who provides amazing support when needed. I'm not going t... See more
Rapid hosting has repeatedly shown their dedication to fast and easy to reach support. Extremely friendly staff that 100% knows what they are doing. Cheap prices for good quality components, Go Rapid!... See more
Company details
- #56 of 73 best companies in Web Hosting Company
- #66 of 95 best companies in Gaming service Provider
Written by the company
Level up your gaming experience with Rapid Hosting's premium server solutions. Featuring instant setup, powerful hardware, and 24/7 expert support for all your favorite games.
Contact info
2277 South Park Avenue, 14220, Buffalo, United States
- (716) 538-0609
- contact@rapidhosting.cloud
- rapidhosting.cloud
4.3
Excellent
83 reviews
Replied to 83% of negative reviews
Typically replies within 1 week
Verified
Hosting services are not worth it
Hosting services are not worth it. Files on Linux OS are mostly corrupted. Spent more time attempting fix the OS to work on my projects. Firewall seems to be a big issue. Wasted a lot of time, and their refund policy sucks. I recommend looking else where or buying a cheap service before upgrading with Rapid Host.
Date of experience: June 26, 2025
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Great service even on a Saturday late…
Great service even on a Saturday late night customer service was able to help me. Cant ask for anything better
Date of experience: June 21, 2025
Verified
Shitty VPS
Shitty VPS, Doesnt work to preform, only there for the looks
Date of experience: May 30, 2025
Reply from Rapid Hosting LLC
Hi there.
Unfortunately, this review comes from two frustrated client(s) who failed to recognize the plan that they've purchased. In this case; the plan purchased happened to be the Starter Plan under the Budget VPS option using 2GB of RAM, alongside 2 vCPU Cores. This plan is intended for testing and basic development environments that are not deemed resource-heavy. This was not acknowledged by the client(s) after countless attempts to explain that the service of which they purchased is not intended for heavy tasks, and resulted in major forms of disrespect to our team members. Following the event, the client(s) were blacklisted from our service in complete (Support Tickets, Service Orders and more) due to threats of "doxing" members of our team and an attempt to release private information such as personal addresses, emails, phone numbers and more.
We stand by providing quality services and have had zero issues with any other clients in regards to performance, however this client did not once reach out to our team prior to help guide them to the best service plan for their needs, instead, they took matters into their own hands and ultimately harassed our team throughout the course of 3 tickets due to their mistake of not comprehending what our support team informed them of.
We encourage all potential customers to make a ticket if they're unsure what plan would work best, and try out the plan(s) that we recommend for your case of use to ensure the most optimal performance possible under any condition.
If you're unsatisfied with your service, we'll offer a full refund according to our Terms of Service and Policies in place.
Many Regards,
Jayden H. | Chief Customer Officer
Great support and services
Great support, got back to me in amazing time. Great services
Date of experience: May 02, 2025
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Verified
Never got my refund
Date of experience: May 02, 2025
Reply from Rapid Hosting LLC
Hi there.
Unfortunately, we don't recall you asking for a refund.
I reviewed your account, and it seems like you purchased a service, and within 10 minutes, you submitted a termination request for your service.
I opened a support ticket with you labeled "Important Information regarding your recent VPS Purchases" - Reference Number #OSA-095854 and asked the reason for the cancellation. There was no response or view of the support ticket I submitted to you.
Please acknowledge that we do not automatically refund payments if you submit a termination request; the refund request has to be made through a support ticket request, and we will then issue the refund. However, in this case, there was no reply or request to receive a refund.
Both of the services you've purchased from 04/24 - 04/28 were terminated almost instantly after purchase by you, so I'm not exactly sure what the intent was however you could've reached out to the ticket that you were notified via email on and personally asked for the refund, we would have had no issue doing this.
Many Regards,
Jayden H. | Chief Customer Officer
Very helpful and quick to get my server…
Very helpful and quick to get my server package up and running as well as teach me as well along the way
Date of experience: April 28, 2025
Reply from Rapid Hosting LLC
Hey there, thank you for the kind review. We do the absolute best job possible to satisfy all of our customers, and we're pleased to hear that you are sailing smoothly with your service. Best of luck in your endeavors, and do not hesitate to reach out to us if you have any more questions or concerns.
Thanks for being a customer of Rapid Hosting.
Many Regards,
Jayden H. | Chief Customer Officer
Amazing provider
Even though I am no longer a client of Rapid Hosting, I still highly recommend them to anyone looking for a reliable hosting provider. Their support team is top-tier—always responsive, helpful, and genuinely dedicated to their clients. Their uptime is outstanding, and their pricing is among the most competitive I’ve seen in the industry.
While things may not have ended ideally between myself and Rapid, I truly respect the way they continue to grow and thrive. The COO and CEO are doing an incredible job leading the company, and it’s clear they care deeply about their customers. I’ve noticed several smart decisions they’ve made recently that have clearly been in the best interest of their clients, and that kind of commitment speaks volumes.
Wishing the entire Rapid Hosting team nothing but continued success—they’ve earned it
Date of experience: April 20, 2025
Reply from Rapid Hosting LLC
We are happy to hear that you're satisfied with the overall quality for Rapid, we appreciate your feedback and we hope to have you back as a customer in the future. Thank you for the kind words!
Best regards,
Jayden H / Chief Customer Officer.
Rapid has the best experience and good…
Rapid has the best experience and good prices on Game panel and VPS
Date of experience: April 20, 2025
Reply from Rapid Hosting LLC
We are happy to hear that you're satisfied with our pricing and the general experience! If you have any questions, concerns, or more, feel free to directly reach out to Jayden via a ticket. I'm more than happy to help!
Thanks for being a loyal customer of Rapid Hosting!
Best regards,
Jayden H / Chief Customer Officer.
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Reply from Rapid Hosting LLC
Hi there, we're happy to hear that we can provide quality services for you, and hope to continue doing so. :)
If you have any questions, concerns, or more, feel free to directly reach out to Jayden via a ticket. I'm more than happy to help!
Thanks for being a loyal customer of Rapid Hosting!
Best regards,
Jayden H / Chief Customer Officer.
Best experience!
Omg!! The best game hosting service I've ever used! Easy to configure and very reliable with awesome customer support! Thank you all so much. Best experience! 10/10.
Date of experience: April 12, 2025
Reply from Rapid Hosting LLC
Hi there, we're happy to hear that we can provide quality services for you, and hope to continue doing so. :)
If you have any questions, concerns, or more, feel free to directly reach out to Jayden via a ticket. I'm more than happy to help!
Thanks for being a loyal customer of Rapid Hosting!
Best regards,
Jayden H / Chief Customer Officer.
Amazing hosting
Rapid hosting is a very nice, neat and easy hosting to use. Servers start at VERY cheap prices and have great performance. I have been with Rapid for over 2 years now. There support is absolutely amazing aswell.
Date of experience: April 11, 2025
Reply from Rapid Hosting LLC
Hi there, we're happy to hear that we can provide quality services for you, and hope to continue doing so. :)
If you have any questions, concerns, or more, feel free to directly reach out to Jayden via a ticket. I'm more than happy to help!
Thanks for being a loyal customer of Rapid Hosting!
Best regards,
Jayden H / Chief Customer Officer.
Good support
Issues were resolved quickly. Haven't had any issues since. Stable servers for the price.
Date of experience: April 07, 2025
Reply from Rapid Hosting LLC
Hi there, we're happy to hear that we can provide quality services for you, and hope to continue doing so. :)
If you have any questions, concerns, or more, feel free to directly reach out to Jayden via a ticket. I'm more than happy to help!
Thanks for being a loyal customer of Rapid Hosting!
Best regards,
Jayden H / Chief Customer Officer.
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He was a really good service
He was a really good service, did really good at his job like a good boy
Date of experience: March 19, 2025
5 stars
Had some issues with getting my server working and when I opened my support ticket with them I couldn't even finish typing my problem before I was greeted. Amazing support and amazing product!
Date of experience: March 08, 2025
Perfect Support and Kindness
Smart Man doing it for the best! Great Support and Knowledge! Fast Respons Times!!
Date of experience: March 02, 2025
Dedicated to high quality service! Go Rapid!
Rapid hosting has repeatedly shown their dedication to fast and easy to reach support. Extremely friendly staff that 100% knows what they are doing. Cheap prices for good quality components, Go Rapid!
Date of experience: February 28, 2025
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Easy and quick setup for my VPs
Easy and quick setup for my VPs. Speeds have been great so far with no issues. Definitely recommend for anyone looking for a good hosting company!
Date of experience: February 28, 2025
One of the BEST OF ALL HOSTS
One of the BEST OF ALL HOSTS. Not only are they affordable and reliable but they are on top of things any problem Ive had theyve been more than willing to help me out with anything and i couldnt say enough for how great of service they provide. Tanek is an A1. Thank you all the help yall have provided!
Date of experience: February 27, 2025
BEST SERVICE AND STAFF IS HELPFULL
Date of experience: February 27, 2025
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