Verified
Mark is a great contact - We have been working together for several years now and I am always so happy he is still there, taking and processing our orders efficiently and kindly. Always a pleasure -... See more
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Verified
Crystal Image always responds to my emails very, very quickly and they really do care about any inquiries or issues that may arise. I really don't find too many vendors that provide this level of cust... See more
Verified
My sales rep Mark Hermann was a pleasure to work with when it came down to finding a monitor that meet all my requirements and budget. He promptly answered all my questions and I would highly recommen... See more
Verified
It would of been better if I could of added our billing information separate from mine. Was trying to add account person contact and email but your system only allowed one?
Company replied
Company details
Written by the company
We provide cost effective rack mount product solutions including rack mount lcd, KVM and monitors as well as KVM switches and drawers. Browse our store for a variety of monitor drawers, lcd panels, etc.
Contact info
12650 W 64th Ave, Suite E-279, 80004, Arvada, United States
- rackmountsales.com
4.8
Excellent
72 reviews
Verified
Verified
Excellent & efficient service
Excellent & efficient service ! Mark is a fantastic salesperson.
Date of experience: April 30, 2025
Verified
Always prompt and good customer service
Always prompt and good customer service
Date of experience: March 27, 2025
Verified
Easy and efficient order processing.
Date of experience: January 15, 2025
Highly Recommended company
Mark hermann is the person to go to. He always reply and send awesome quality products. Highly recommended.
Date of experience: January 02, 2025
Verified
I will say that Mark Hermann is an…
I will say that Mark Hermann is an awesome salesman. He has done a fabulous job with new orders as well as returns. Great job Mark!
Date of experience: October 30, 2024
Verified
Customer service was excellent!
Date of experience: August 22, 2024
Verified
Personnel was very helpful when I had…
Personnel was very helpful when I had questions and very accommodating when there was an issue.
Date of experience: August 08, 2024
Verified
Verified
Mark is a great contact
Mark is a great contact - We have been working together for several years now and I am always so happy he is still there, taking and processing our orders efficiently and kindly. Always a pleasure - We wish all vendors were this easy!
Date of experience: July 17, 2024
Verified
Verified
Mark Hermann was wonderful to work with…
Mark Hermann was wonderful to work with today as always. He makes ordering very easy.
Date of experience: July 10, 2024
Verified
Excellent Customer Service
Crystal Image Technologies is always so prompt with order confirmations. A service we really appreciate!
Date of experience: June 14, 2024
Reply from Crystal Image Technologies
Thank you so much - we appreciate your business!
Verified
Good Products
Date of experience: March 18, 2024
Verified
Excellent Sales Rep - Mark Hermann
Mark Hermann was very helpful and responded quickly to my questions.
Date of experience: February 05, 2024
Verified
Great understanding from the…
Great understanding from the manufacturer's representative and a expeditious resolution to the issue!
Date of experience: January 23, 2024
Verified
Easy to work with
Date of experience: November 17, 2023
Verified
Account Setup Up[grade Needed
It would of been better if I could of added our billing information separate from mine. Was trying to add account person contact and email but your system only allowed one?
Date of experience: October 31, 2023
Reply from Crystal Image Technologies
Hello John, thank you for your feedback. We will gladly include any additional emails to your order and shipping correspondence. Just let us know who to add and we will include them. Thanks again for your business!
Verified
Very responsive to any questions or…
Very responsive to any questions or changes. Very Knowledgeable about the products.
Date of experience: September 28, 2023
Verified
Direct line to tech support is top priority for me when I choose a vendor. Crystal image technologies Checks off all the right boxes.
Speaking directly to product support made the sale and repeat customer.
Date of experience: August 23, 2023
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