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We are on a quest to deliver the most reliable cargo-friendly and utility e-bikes and e-trikes to support and empower families, outdoor enthusiasts, delivery agents and seniors.
7860 W Commercial Blvd, Lauderhill, FL 33351, USA, 33351, Lauderhill, United States
4.4
17 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
The e-trike hitch rack was on back-order when I placed the order. They provided updates promptly and with coutesy when I asked. They shipped the order a day before the stated date. The shipment arrived I excellent condition.
Date of experience: June 19, 2025
The staff was helpful when I had delivery stipulations.
Date of experience: June 19, 2025
I purchased a trike from this company in April. Due to custom manufacturing and shipping, it only arrived a few days ago. I’ve not had a chance to put it together and test it, but it looks solid enough. The company went above and beyond in terms of customer service and kept me in the loop at every step of the process. I can’t praise them enough.
Date of experience: July 03, 2025
They were very helpful and accomodated my wishes. Pleasure to do business with.
Date of experience: June 16, 2025
Reply from Quality Quest Bikes
Thank you Gary, it was a pleasure assisting you! We really appreciate your feedback. :D
Overall Great Experience. Matt with Quality Quest Bikes was exceptional in keeping me informed about my order. The bike arrived as promised, in perfect working order and not one scratch. I highly recommend Meet One Tour if you are searching for the “Mercedes Benz” of Trikes. Its built to last, solid as a tank and is everything the ads promised it to be. Thanks Matt for your customer service. I will not hesitate to order another bike or trike if the time comes through your business. Michael
Date of experience: June 23, 2025
Reply from Quality Quest Bikes
Thank you for your kind review Michael, it was a pleasure assisting you. We are humbled by the opportunity to earn your business.
Package was surprisingly delivered earlier than anticipated. Very Knowledgeable people on the phone that I chatted with . Ease of assembly was Great Quality of Craftsmanship was Great
The only con was lack of color choices
and the option of direct payment with credit card as opposed to being forced to open a pay pal account
Date of experience: June 13, 2025
Reply from Quality Quest Bikes
Thank you for your feedback Elmer, we are happy we had the opportunity to overdeliver and surprise you! We are constantly passing on good ideas to our manufacturing partners, we trust they will be rolling out new colors in the future!
It has taken some time to provide an accurate review.I can say, with experience, that the Meet One Tour is easy to ride if you had hip or knee replacement. I love how smooth and comfortable it is to ride. I bought a Buddy Rider dog carrier, because I wanted my little pup to be in front of me and you can't add a front basket. This trike feels so safe to ride, nice to feel the wind in my hair again. Also, Matt was very helpful and keeps you up to date. Meet One Tour is expensive, but worth it to be active again. I love it.
Date of experience: May 29, 2025
Reply from Quality Quest Bikes
Dear Sheila, thank you for your kind review, it was a pleasure assisting you! I hope you and your four-legged friend are enjoying riding this summer :)
I needed a new motor for my e-bike and was having trouble getting it myself. So I called Quality Question Bikes and spoke to Matt before closing, the next day he had already sent me an email with a quote and kept me updated, including when it would arrive. I would definitely recommend Quality Question Bikes Bikes to family and friends.
Date of experience: June 03, 2025
Reply from Quality Quest Bikes
Thank you for your kind feedback Walter! We hope your bike is riding as smoothly as the first day you got it!
Reply from Quality Quest Bikes
Thank you David, we appreciate your feedback! :D
Matt went above and beyond making me comfortable with my purchase and I am a grumpy old man who is not always easy to deal with. Thanks Matt
Date of experience: April 30, 2025
Reply from Quality Quest Bikes
Thanks for your kind review John, it was a pleasure supporting you in your shopping journey!
Quality Quest bikes went above and beyond. I had questions they responded quickly. The Meet One Trike I got is amazing loving the sweet ride.
Date of experience: April 23, 2025
Reply from Quality Quest Bikes
Thank you for your kind review Sarah, we are so happy you are enjoying your new ride!!
Answered all my questions in a timely manner, processed and shipped my item on time and made my purchase very easy.
Date of experience: April 23, 2025
Reply from Quality Quest Bikes
Thank you for shopping with us Victor, we really appreciate your feedback! :)
Quality Quest Bike are the real deal, i ordered an etrike for my wifes birthday and it was delivered on time. Customer service is the best, and the the bike is amazing. They are knowlegable on the bikes they sell, All my questions were answered.
Date of experience: January 31, 2025
Reply from Quality Quest Bikes
Thank you for sharing your shopping experience Frank, it was a pleasure assisting you! We hope your wife is enjoying her new ride!
After doing extensive research on trykes and their companies, I chose the Meetone Pro, and Quality Quest Bikes. I was impressed with the quality of the bike and with Matt, owner who spoke on phone with all my questions answered. He was honest and always responded to any texts. Delivery was on time as scheduled. Great company to do business with. Bought two trykes
Date of experience: April 14, 2025
Reply from Quality Quest Bikes
Thank you Diane for your kind review. It was a pleasure supporting you in your shopping journey! We hope you are enjoying your new three-wheel ride!
Tremendous followup, always available when called. Always portrayed that they wanted to help me. Thanks again!
Date of experience: March 24, 2025
Reply from Quality Quest Bikes
Thank you Loren for your kind review! It was a pleasure assisting you during this process. We appreciated all your patience and hope you are really enjoying your new ride!
Great experience, competitive prices and customer service was super supportive, they even responded during weekends! I received my bike on time and I am beyond happy with my purchase!
Date of experience: March 13, 2025
Reply from Quality Quest Bikes
Thanks Dan, it was a pleasure assisting you, we hope you are enthusiastically satisfied with your new bike!
Nothing wrong with the company or customer service, however my product broke in half first week…
Date of experience: March 09, 2025
Reply from Quality Quest Bikes
Hi Dylan, Thank for your feedback and sorry to hear about your experience with the Bow and Gun rack you purchased. We would appreciate an opportunity to try to understand the situation better to learn what led for the product to fail. We always strive to make things right for our customers and pass on any feedback we can to the manufacturers when a product doesn't quite meet customer expectations. Please also consider using the product pages to leave specific product reviews, and feel free to contact us at support@qualityquestbikes.com to assist you further!
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