Quality Premium Dental Clinic Reviews 13

A very disappointing experience – I do not recommend this clinic

We visited this clinic in May, expecting high-quality service – unfortunately, the experience was extremely disappointing. We lost not only a significant amount of money, but our vacation was also completely ruined.

The clinic came recommended, so we trusted it. It was agreed in advance that I would receive 24 zirconia crowns. The price was very high, and although we managed to negotiate it down slightly, it still remained expensive. We believed that quality is worth paying for – but we did not receive quality.

We were assured that everything would be completed in 3–4 visits. In reality, we had to go to the clinic 8 times – every day, including two visits on the last day. The process dragged on, the crowns were too large, the bite wasn’t properly adjusted, and there were visible gaps between the teeth. Communication was also poor – the staff mostly talked among themselves, and simply told us through a translator that “everything is fine.”

Our final visit was at 10 p.m., just a few hours before our flight home at 7 a.m. We left with poorly fitted crowns and physical discomfort.

After returning home, we tried to get in touch regarding a refund or some kind of resolution. The only response we received was: “Come back and we’ll fix it.” But in our opinion, if they couldn’t do the job properly in 8 visits, there is no reason to believe they could fix it now.

Sadly, we cannot recommend this clinic to anyone. We lost time, money, and peace of mind.

Date of experience: July 03, 2025

The staff premium was very friendly and warm welcoming. The clinic was very tidy, clean .The made my teeth very nice and professional, they give back my smile wich I lost before to meet them .
I will say a big thanks to Dr Cebrail is a very professional and helpful, friendly .Kai is very good and friendly about to deal with clients. All staff is amazing atmosphere was such a positive experience.
I

Date of experience: May 28, 2025

I can to Albans for a family holiday and wanted to get my teeth checked with in 3 days they had fixed my teeth I had 4 crowns and composite bonding. I was scarlet but I didn't feel anything all the staff here are just amazing so friendly and even thou I was unable to make 1 application they was fast to change my date so they could complete all the work. I would highly recommend.

Date of experience: May 24, 2025

Very disappointed with this visit. I had to wait over 1.5 hours before I got in. I asked several times when it was ready, so they said there was only a few minutes left all the time. The personel seemed mad at me to ask how long it was left. The longer the time went, the more arrogant the operation was. When I got a little strict and eventually said that after all, I am on vacation and did not intend to sit in a waiting room all day, I got to come in. The treatment took much longer than the personel said. The result on the tooth whitening I took was bad, It almost did not show. I was not denied the price, and they said that if I was dissatisfied, I could get a free treatment. Something that is very strange to suggest, when both themselves and Norwegian dentists recommend waiting for a new round of bleaching in at least 2 weeks. Very disappointed, and really don't want to discuss repayment of parts of the sum. Never going back.

Date of experience: May 05, 2025

From my very first consultancy with this company to when I reached back home after treatment, my experience has been impeccable. I've been treated in the best manner. Everything that was promised was delivered without any hitches. No unexpected charges were put to me. The treatments I received were professionally done in the cleanest of environments. Whilst I was being treated I was constantly asked if I was feeling any pain to which the answer was no. I have only praise for the staff who were all very friendly and I would recommend this company.

Date of experience: April 29, 2025

I randomly booked a consultation,
I never regretted it.
The service from start to finish was great, they were extremely patient with me. (Always a difficult patient in the dentist) the results are absolutely fantastic. The price was more than reasonable and less than most clinics.
Mehmet was great and the dentist I had was the owner absolute Artist at her craft. Would recommend.

Date of experience: May 02, 2025

Had fantastic experience with the team.
Me and my husband came for dental work
This our first visit and impressed by good personal approach, clean area, professional and flexibility of team.

Date of experience: April 06, 2025

Very good service, from pick up to the end just a slight complication but they sorted with fuss, back a again for final check and fittings happy person.

Date of experience: March 13, 2025

I’m happy with my new implants. You did a great job guys. Your services and materials were amazing. Hope you continue doing good work.

Date of experience: February 19, 2025

From the transfer to the end of the treatment, everything was lovely!

I was picked up by Denis at reception and he made my whole experience so welcoming whilst maintaining his professionalism. Great guy!

The receptionist and the dental staff are all so friendly and I would highly recommend Quality Premium to anyone!

I came for teeth whitening and a clean and the results already are so clear to see.

This is a place I will definitely visit again when I fly back to Alanya.

The establishment is so clean and beautifully structured as well.

Date of experience: February 11, 2025

Found an advert online and they had a meet and greet assessment day in the UK that I went along to which they were able to give me a breakdown of procedure and costs.

Cannot fault in the slightest as they have been great from day 1!

Just finished off my 1st treatment and will be returning in about 4 months for another week to complete.

Highly recommend to anyone thinking about getting their teeth fixed :)

That you all again for an amazing and easy process!
4 months later and I'm back and have had my final treatment. All the staff have been fantastic very friendly and Kai the co-ordinator has kept me up to date with everything and been great.
Could not recommend these guys enough for the great job that they have done, very professional and organised

Date of experience: February 06, 2025