Qoverus Reviews 52

Terrible. I have no idea how this company got my payment details but they have been trying to take money from me for some subscription I never signed up for. Caught this scam early and reported them to my bank as fraudulent. Luckily the payment they took was small and I got refunded by my bank.

Date of experience: June 07, 2025

I wish i could leave minus stars for this scamming company. Charged 29.99 for a subscription i was unaware i had signed up to - no email confirmation no tx messages just money removed from my bank- fraud at its worst and i thought i was savvy!!!
Update managed to email the company who have agreed a refund - watch this space…..

Date of experience: April 27, 2025

If you're reading this, check your direct debits. This slimy company use dark patterns to sign you up for a service which is not clearly communicated to be happening, essentially targeting the vulnerable and people who are not savvy enough with modern processes. Guess who that ends up being: pensioners, kids and some people with disabilities. They know what they do, and are all morally bankrupt.

My partner has been unknowingly signed up for this for years, and they have taken INCREASING amounts of money per month, the latest amount being £69.

Awful, and we will be looking into legal action.

Date of experience: January 19, 2025

Ordered a dress that looked cute online, but when it arrived, it didn’t fit right at all. I didn’t want to deal with the hassle of returning it. Qoverus handled the refund quickly, and I didn’t have to ship anything back.

Date of experience: September 29, 2024

The chair I ordered looked way better in the photos but was cheap in person. Qoverus got me my money back with no back and forth with the seller, which saved a lot of time.

Date of experience: September 30, 2024

I ordered a red jacket but received a blue one instead. Qoverus got me my money back and I didn’t even have to return the wrong item.

Date of experience: October 04, 2024

I wasn’t expecting to get my money back so fast, but Qoverus really came through. I think it took like 4 or 5 days max. Faster than any refund I've gotten before.

Date of experience: October 10, 2024

Bought a blender from an online store that arrived with a cracked base. Qoverus handled everything for me and got the refund in just a few days, no hassle at all.

Date of experience: October 06, 2024

The whole process of getting a refund was way easier than I thought. I just submitted my claim, and Qoverus took care of everything. Didn't even have to contact the seller directly.

Date of experience: September 20, 2024

I accidentally got charged for a subscription service I forgot to cancel. Tried contacting the company but got nowhere. Qoverus helped me out and got my money back in full. Really relieved I didn’t have to go back and forth with the service provider.

Date of experience: October 15, 2024

Their customer service was super helpful and actually answered my questions without me waiting for days. It made the whole process feel a lot smoother. Really appreciated the fast responses.

Date of experience: October 15, 2024

Scammers!!! Avoid at all costs

Date of experience: September 02, 2024

Received a payment pending notification from my online banking app for £69.00 from this complany. Had no idea what it was for. When I checked with the assistance of my bank I found that I had also had £27.00 taken from my account without my knowledge.

Very unscrupulous!

Date of experience: May 19, 2024

Randomly began getting charged sums of £49 per month for this service that I never asked for. Had to cancel my cards and when i tried to call the number it didn't connect to anything.

An online shop I did must have signed me up without my knowledge, and then Qoverus claim they sent me text messages and emails to unsubscribe. An email never came, and if I got a text from something called Qoverus asking me if I wanted to unsubscribe from something I was unaware I had signed up to, then of course I would just delete that.

Utter scam. Utter (insert your preferred expletive).

Date of experience: February 29, 2024

I don’t know who this company is but they have been taking regular payments from my account that I’m now dealing with through my bank and have thankfully cancelled future withdrawals. I hadn’t noticed the regular payment until it increased from £27 to £49 to £69 pounds, at which point I was alerted. I’ve had no email communication or subscription information and the number I tried calling doesn’t connect to anyone. Who are you Qoverus and what have you to say?!

Date of experience: February 26, 2024

A shocking company that takes advantage of vulnerable and elderly people.

Date of experience: February 17, 2024

A criminal company that is currently taking regular payments from my vulnerable disabled friend. There is no way if contacting these vile criminals and we are currently working with the bank and soon the police to try and retrieve and stop these payments.

Date of experience: November 19, 2023

Absolute criminals.
Took 100 pounds a month from my account for a ‘service’ I didn’t sign up for.
Apparently supporting people to get a refund if they purchase something on line. Why would anyone need third party assistance for this. Steer clear. I am reporting to the digital fraud team..

Date of experience: October 23, 2023

How the hell do these scammers get my details!!!!
They've just taken £69 out of my account for the second time. I've never signed anything up with them. Does anyone know how I can claim my money back??

Date of experience: September 30, 2023

These people have somehow scammed nearly £400 out of me, charging me £49 a month for nothing!

Date of experience: August 30, 2023