Pure Saunas Reviews 5

TrustScore 4 out of 5

4.1

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Company details

  1. Sauna Store
  2. Garden Furniture Shop
  3. Medical Spa
  4. Outdoor Furniture Store
  5. Sauna

Written by the company

Transforming Spaces, Enhancing Lives. At Pure Saunas, we believe in blending luxury with wellness to offer high-end products that transform your home into a serene retreat. Our mission is to help you escape the hustle and bustle of daily life and reconnect with your inner peace. Pure Saunas was born from a desire to create a sanctuary for relaxation and rejuvenation. We believe that everyone deserves a space where they can unwind and restore their well-being. Today, we are proud to provide a wide range of premium saunas and wellness products designed to enhance your lifestyle. We are more than just a retailer – we are a community of wellness enthusiasts. We invite you to join us on this journey towards a healthier, happier life. Discover the transformative power of our products and let us help you create a sanctuary of well-being in your own home.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
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1-star

Rated 5 out of 5 stars
Verified

Great experience with Pure Saunas

I had a really good experience with Pure Saunas - the entire process was swift and easy. The customer service was great, keeping me fully updated from purchase to delivery. Can highly recommend!!

Date of experience: June 10, 2025

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Reply from Pure Saunas

Sounds like everything went super smoothly from start to finish. Appreciate the recommendation!

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Rated 5 out of 5 stars
Verified

Excellent buying experience.

The Customer service was excellent had a few questions before purchasing the sauna that made buying more comfortable. Was kept informed of shipment at all times received calls from the shipping agent and was delivered when promised. The sauna was package well and had no issues installing .

Date of experience: May 08, 2025

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Reply from Pure Saunas

Don - We're really glad to hear that everything went smoothly. Enjoy your sauna!

Rated 5 out of 5 stars
Verified

Best price

Sara answered all my questions and kept me updated on the progress of my order. She was always just a text away for any questions. Best price on the internet.
Thank you the sauna is great!

Date of experience: April 01, 2025

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Reply from Pure Saunas

Vic - Thank you so much! I'm really glad to hear you're enjoying the sauna. It was a pleasure helping you, and I’m happy everything worked out smoothly. Don’t hesitate to reach out if you ever need anything—I'm just a text away! 😊

- Sara

Rated 5 out of 5 stars

What impressed me the most

What impressed me the most, though, was the customer service. I had a specific question about the size of one of the saunas, so I gave them a call. The representative was patient, she answered all my questions and even suggested a model that better fit my space. Our conversation felt like I was talking to a friend and it went smoothly. It felt like they genuinely cared and not just doing some business. Amazing service!

Date of experience: September 19, 2024

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Reply from Pure Saunas

Thank you so much for sharing this, Maggie! We're glad to hear you had such a positive experience with our team. Enjoy your sauna, and we're here if you ever need anything else!

Rated 5 out of 5 stars

I appreciated the quick and friendly…

I appreciated the quick and friendly communication with the support team. The website is simple and straightforward, making it easy for me to purchase a product that suits my needs without any issues, even though I hadn't bought it before.

Date of experience: September 17, 2024

Pure Saunas logo

Reply from Pure Saunas

Thanks so much for your kind words! We're happy to hear the site was easy to use and that our support team made a good impression. We're always here if you need anything!

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