Purelywhitedeluxe Reviews 402

Like everyone else, I tried Purelywhite’s Deluxe, the toothpaste and the whitening powder. None led to any appreciable whitening.

Tge taste isn’t bad but unfortunately it also triggered my sensitive spots in the extreme. However my husband liked it. Didn’t whiten for him either but he appreciated the taste and none of the products aggravated his sensitive spots.

So I enrolled him in a toothpaste subscription. Worst. Idea. Ever. Slow shipping, then suddenly the monthly amounts were withdrawn but no product received. After badgering them for about 2 weeks, I was finally told they wrrr out of stock of one of the ingredients. They didn’t plan to inform customers, just keep collecting subscriptions and taking orders.

I requested both cancellation of my subscription and refund of the shipments I never received(2 of them), I was told I had to cancel the subscription myself and there were no refunds because I’d initially purchased through a flash sale. They kept ignoring that I paid for 2 subscriptions but never received them. I’m not aware of any law any where that makes that legal. Do on to exploring my options to get my money back.

Don’t trust this company!

Date of experience: March 07, 2025

I haven't ordered this yet, but wanted to pass along something I read. When ordering from a site such as Amazon, etc. BE SURE TO CONFIRM THAT IT SAYS THE SHIPPER IS PURELY WHITE!!! There are a lot of scammers as we all know, and it pays to double check. If the shipper is anyone but Purely White do not purchase, they will lure you in with a low price, and you likely either won't receive your order, it won't work or there will be an issue with packaging. That's because it's a knockoff product! And you likely will not get a refund, IF you can even find a customer service number to call.
Always come to this site to vet any and everything you buy online unless it's from trusted store. Never trust reviews on the company's website, use an independent source!!

Date of experience: May 28, 2025

I paid for my order. It wasn’t delivered and I asked for refund. They told me they are not gonna do that because I put my order during the final sale. So it means during the final sale you are just donating them and your order doesn’t need to be delivered. Scammers, be careful

Date of experience: January 31, 2025

Used it twice and was happy! Used it one more time just for giggles and grins. Loved it!

Date of experience: March 28, 2024

First of all I got this for a great price and noticed results after just one use which is exactly what I wanted!

Date of experience: February 09, 2024

I’ve been using this kit since the end of January and my teeth are so white it is insane !!! I never used to want to smile, but now I can !! The results are amazing and so quick!! Do yourself a favor and get yourself a whitening kit !

Date of experience: January 27, 2024

No refund of the money.

I decided to refund the package on its way to europe, but I can now confirm that I'll not be receiving my money back from the business, which is very disappointing. I even paid extra for its long delivery, and all that money has gone down the drain. DO NOT RECOMMEND. Very unpleasant experience with this order. There was no clear information of this when reading through the sale and product that refunds are not possible. I've now learned that the hard way to say the least. Trash experience. I want my money back.

Date of experience: February 06, 2024

No sensitivity, and instant white results! I love love purely white!!!!!

Date of experience: January 16, 2024

I ordered a whitening kit, package said delivered, there’s no number to call. I email them they don’t respond right away, I informed them I never received the package. They stated not their problem. It’s the shippers problem. I will never order from them again. Hope you never have a delivery issue. They won’t reimburse or send new product. Yes package said delivered but with all thieves in this world I never received it. Such heartless people can’t resend a lousy 50.00 product back out to me. So sad. I’ll go buy crest whiting strips, or purchase another product somewhere else.

Date of experience: December 20, 2023

I loved this gadget from the first time I used it! The mouthpiece was comfortable for the duration of use, it was easy to clean and great results almost instantly!

Date of experience: January 01, 2024

Purely white delux is a great product to whiten your teeth I had great results after 3 uses.

Date of experience: January 03, 2024

Total Garbage. I received the Purely White Deluxe. The light would not even turn on.
Customer service terrible, refuses to even help.
I would NEVER deal with this company.

Date of experience: December 13, 2023

So far so good ! Only 2 treatments and I can see the change !!!

Date of experience: November 05, 2023

Saw results fast! I love how it times itself so I don’t have to question when to take it out!

Date of experience: September 11, 2023

Got it right after getting my braces off it works great and can see the difference after a few days love this!

Date of experience: September 09, 2023

Bad, waited 25 days to hear that my order wil finnaly be delivered the next day..one week later still nothing. While they say it is delivered. they don't send me a new one and I don't get my money back.. scam!

Date of experience: August 30, 2023

Great product noticed a difference after 2nd treatment

Date of experience: August 16, 2023

My order came and was missing the "mouthpiece". They said that was unusual, but that was a month ago and a week ago they said it was shipped.
Is this a scam or just the worst customer service I have ever seen. I have emailed them at least 4 times.
I would rate them a zero if possible. They can contact me at 610 329 7177 but I am not waiting by the phone. Rich0

Date of experience: August 17, 2023

It’s so easy to use this and I’ve had great success! Can’t wait to show off my Purely whites!

Date of experience: July 05, 2023

I’ve been using this product for a few days and can already tell a difference. It’s so easy to use a worth it

Date of experience: July 18, 2023