ProPride Industries, Inc. Reviews 2,160

very streamlined process with a great guarantee.
Always received quick response to queations.

Date of experience: July 09, 2024

Excellent customer service and excellent product!

Date of experience: August 22, 2024

Great products and great service! Thanks.

Date of experience: August 19, 2024

Wow what a difference. The stacker car hauler was scary at 55 mph with sway hooked up to our F450 empty or loaded.
Not now! 70 mph on the interstate passing cars and trucks with no issue
Customer service is excellent. Mistakes can happen. For example we were sent the wrong length bolts with our original shipment. I called pro pride and Brent apologized for the mistake then sent new bolts immediately. Believe all the reviews that this product works as advertised with great customer service

Date of experience: August 20, 2024

Great tech support and fast shipping!

Date of experience: August 22, 2024

I needed to swap out my truck receive end because I got a new truck before using the hitch and it had a larger receiver. Sean and crew were great, I sent back my used receive end and they immediately gave me a credit.

Date of experience: July 30, 2024

Brent was so positive and helpful. I actually called after hours and he picked up the phone. The whole crew go above and beyond!

Date of experience: August 02, 2024

The receiver ball extension is a must have for me to move my RV in our RV garage. Great addon! Worth buying.

Date of experience: July 22, 2024

Follow up and quick response to questions. Frustrations quickly allayed.

Date of experience: July 23, 2024

After 5 years of ownership, I still get prompt one on one service! Thank You ProPride!

Date of experience: July 22, 2024

Awesome device! Love how this system makes my travel safer.

Date of experience: July 15, 2024

This is my 4th hitch since 2013. The service is always flawless. The improvements in the product are significant in the last two years. New V2 jacks are very easy to use. Overall fit and finish with the introduction of robotic welding is exceptional. And even the packing is better, doesn’t take an hour to get parts out of the old foam packing material.

Date of experience: July 20, 2024

As was stated in a few reviews, the Customer service is fantastic. I have used the ProPride on one trip and it was great. Everything that was advertised. The trip was 550 mile round trip. Looking forward to using it again.

Date of experience: July 17, 2024

I enjoyed the attention they rendered in placing my order. Follow up is important to me. By responding quickly showed me that the company cares for its buyers

Date of experience: July 17, 2024

The fact that it preformed as stated.
No more worries about big rigs passing or big wind gusts. I could maintain a consistent speed and not be concerned about passing. We were both more relaxed when we arrived. Learning the hitching isn't as difficult as you might think and will get easier the more you do. My son commented that he thought it was easier than his standard WD hitch as he helped.

Date of experience: July 10, 2024

I saw all the product reviews and knew that the P3 was a quality item. The support material including install videos I felt comfortable that it would solve my towing concerns. But it was the quality of the customer service that really sets this company apart. I had a question while on my first tow through the mountains so I sent a note with this question to the company on the weekend. By early monday morning I had an detailed response which solved my issue.

Date of experience: July 10, 2024

Great people and very informative on my issues to correct a problem that one of my technicians had created. Reassemble with new replacement parts and was able to get customers back on the road !!! Bob from blue compass rv

Date of experience: July 09, 2024

NO MORE SWAY, amazing hitch, you need to experience it for yourself. If you are having second thoughts if the expense is worth it. Just remember how much you paid for your truck & trailer! why would you trust that much of an investment let alone you family's safety to an old technology weight distribution hitch that has no hope of controlling sway?

Date of experience: July 08, 2024

Well packaged, great instructions, videos available, quality build and operation.

Date of experience: July 08, 2024

quick response to my concerns and good tech advice

Date of experience: July 08, 2024