Pro Pizza Ovens Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Home Goods Store
  2. Appliance Store

Written by the company

At Pro Pizza Ovens we believe in teaching and inspiring others in the art of mastering the flame through our products, courses, community, and content...not only for the expansion of the wood-fired philosophy but most importantly for the excitement, camaraderie, love, and familial ties we'll forever change for the better in the process of doing so.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
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1-star

Rated 5 out of 5 stars

Best Customer Service and Knowledge for Pizza Making!!!

If the scale went higher, I would go higher! A true rating would be infinity! Ryan's passion and knowledge for pizza making is truly remarkable and shows his authenticity for helping and educating. Additionally, you will receive amazing customer service, honesty, and never ending patience answering all your questions. I researched, talked, and reviewed several other companies. Hands down Pro Pizza Ovens was the best!! Thanks again Ryan for all your help!

Date of experience: June 06, 2025

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Rated 5 out of 5 stars
Verified

A great experience from end to end

A great experience from end to end. Ryan and his team are exceptionally good at customer service and it makes a huge difference. Happy I shopped around and found these guys!

Date of experience: March 14, 2025

Rated 5 out of 5 stars
Verified

Five star customer service

Ryan was terrific from the start. Freight company initially missed one of two pallets & Ryan was all over it & had it resolved quickly.

Date of experience: October 02, 2024

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! We ordered an Alfa pizza oven from Pizza Pro - Ryan immediately advised us that there was a delay in receiving them from Italy but was totally on top of the shipping schedule the entire time. After we received the oven, we had numerous questions about how to best install it in our outdoor kitchen and Ryan was knowledgeable, opinionated and straightforward through the entire discussion. When we installed the oven we had a problem getting it to temperature - Ryan immediately leapt in with a diagnosis and we determined that it had been shipped in a configuration that was not consistent with the literature that came with the oven. Once we addressed that the next day, the oven started hitting 900 degrees on a regular basis. Ryan could not have been a better partner throughout the process and I'm grateful that I decided to order from Pro Pizza Ovens - would recommend them with absolutely no reservations.

Date of experience: September 06, 2024

Rated 5 out of 5 stars
Verified

Best Customer Service Around

Very helpful with my orders! Ryan reached out via email after I placed my first order to give me an update on a back ordered item. He also recommended a couple of great books to help me make better pizzas since I am new to pizza ovens and making pies. He has since followed up to offer assistance with anything that I have questions on. Top notch service you don't expect nowadays! Highly recommend Pro Pizza Ovens!

Date of experience: September 11, 2024

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Rated 5 out of 5 stars
Verified

I am thoroughly impressed and grateful…

I am thoroughly impressed and grateful for the level of service I received. Ryan was extremely knowledgeable and went out of his way to find me more assistance than his actual job. It’s clear that this company values its customers and strives to provide an exceptional experience. I highly recommend them and will definitely be returning for future needs. Five stars all the way!

Date of experience: August 26, 2024

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Rated 5 out of 5 stars
Verified

Next Level

Insanely great customer service. don’t buy from anyone else. Period.

Date of experience: July 09, 2024

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Rated 5 out of 5 stars

Ryan and the team at Pro Pizza Ovens…

Ryan and the team at Pro Pizza Ovens are great. Very professional, but easy to work with as well. And once you've got your new pizza oven fired up, Ryan is always available to talk technique, and keeps a good library of resources available, whether you're a first timer, upgrading, or bringing your professional experience home to your friends.

Date of experience: June 01, 2024

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Reply from Pro Pizza Ovens

Wow, thanks for the AMAZING review, Josh! It's been a pleasure (to say the least) working with you and seeing you get back to cooking pizzas again!

Honestly, you're first pie was pretty amazing. It looked like you never left the kitchens of Brooklyn and Long Island!

I'm just so grateful to have a small part in your cooking journey. And I hope you and your family continue to enjoy the oven. You're an awesome guy and I'm so happy to call you a friend.

Cheers, Josh!

Best,
Ryan

Rated 5 out of 5 stars

Incredible Customer Service!!

The level of quality service with this company is top notch! I combed through online options for a while and found it hard to confirm proper fit on a cover for an ALFA pizza oven…I called Pro Pizza Ovens direct and Ryan confirmed I had picked the right one and even followed up to confirm delivery. I highly recommend Pro Pizza Ovens.

Date of experience: June 01, 2024

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Reply from Pro Pizza Ovens

Thank you VERY MUCH, Luke! Honestly, you did most of the legwork on finding the cover before calling in but I'm so happy you did :- )

I have to say, myself and team have LOVED working with you from day 1. You're a great person and I'm more than honored to call you a friend.

Continue living the good life out in California!

Cheers to you, Luke!

Best,
Ryan

Rated 5 out of 5 stars

Pro Pizza Ovens is the real deal

RYAN with Pro Pizza Ovens was fantastic. He took many of my calls while I did my research and thought about exactly what kind of Wood Fire oven I wanted. He was patient, thorough, very knowledgeable and never pressured me to buy anything I wasn’t ready for. After the purchase, he walked me through the delivery process, even followed up during the delivery process to make sure a time was set up and everybody was on the same page. After the delivery, he asked me to send pictures and give him feedback. I was happy with the delivery, ABF was great as well. I would refer RYAN and Pro pizza ovens to family and friends and I highly recommend you give him the opportunity to help you too.

Date of experience: May 21, 2024

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Reply from Pro Pizza Ovens

Thank you SO MUCH, Joe! You've been absolute star to work with; our whole team can attest, everyone needs more folks like Joe in their lives! We couldn't ask for a better person and friend to share the love of pizza with.

Cheers to you!

Best,
Ryan C.

P.s. Still hoping one day I can enjoy that Tex-Mex with you when I'm in your part of Texas :-)

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