I had to make some changes in the last minute, and they were very accommodating. They confirm and make sure everything was in order. if you are attending a conference at the convention center the loca... See more
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I got a great ratefor my hotel in Las Vegas and as i rebooked a few times this company is reacting faster then you send them the questions. Really amazing, Fast and very professional and very clear an... See more
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The Royal Scot Hotel and Suites in Victoria, B.C. was in an excellent location. The Hotel was older but that was part of the appeal. The suites were clean and spacious. The property was well maintain... See more
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Great experience at the hotel unfortunately the refrigerator wasn’t cool so the protein shakes I brought were not able to be used unless I went downstairs and got ice. Other than that the hotel was am... See more
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Company details
Written by the company
Prime Hotel Bookings provides an effortless experience in booking your hotel reservations. With our dedicated travel agents and excellent customer support service, you will enjoy your hotel experience with additional discounts and vouchers through our loyalty program. What matters for Prime Hotel Bookings, is having a genuine relationship with our clients and assuring them that we care about their hotel experience!
Contact info
1000 N. West Street, Suite 1200, 19801, Wilmington, United States
- 3026000274
- info@primehotelbookings.com
- primehotelbookings.com
4.5
Excellent
50 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
I had to make some changes in the last…
I had to make some changes in the last minute, and they were very accommodating. They confirm and make sure everything was in order. if you are attending a conference at the convention center the location is excellent. The loop service to and from the convention halls is very convenient and easy to navigate.
Date of experience: April 05, 2025
Reply from Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
Great stay!
Everything was taken care of and the stay was great.
Date of experience: February 12, 2025
Reply from Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
I got a great ratefor my hotel in Las…
I got a great ratefor my hotel in Las Vegas and as i rebooked a few times this company is reacting faster then you send them the questions. Really amazing, Fast and very professional and very clear answers
Date of experience: March 09, 2025
Reply from Primehotelbookings
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing us!
The room was clean, i like the place
The room was clean, good service to the restaurant, everything was good for me.
Date of experience: February 18, 2025
Reply from Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
Great hotel with top notch service.
From check-in to check-out and everything in between, went smoothly. The room was comfortable and clean. The staff was exceptionally friendly. My young son even asked if we could stay there forever because the waitstaff was so nice to him.
Date of experience: February 17, 2025
Reply from Primehotelbookings
We’re so happy to hear that you had a positive experience!
Your satisfaction is our top priority, and we’re here to make your next reservation just as smooth and enjoyable.
Affordable room just off Times Square
Affordable room just off Times Square. Basic room accessories, but comfortable bed and friendly front desk staff.
Date of experience: January 23, 2025
Reply from Primehotelbookings
Your feedback means a lot to us!
We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future.
Thank you for choosing us!
It was very fast
It was very fast. Price was good smooth check-in. Everything went great.
Date of experience: January 27, 2025
Reply from Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Reply from Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Great Service and Great Stay!
Date of experience: January 19, 2025
Reply from Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Great experpience
Ease of check in and out. Reps on the phone were super friendly.
Date of experience: December 10, 2024
Reply from Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Reply from Primehotelbookings
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
Honestly it wwas an expensive room and…
Honestly it wwas an expensive room and we only slept there. No real time spent
Date of experience: August 24, 2024
Reply from Primehotelbookings
Thank you for sharing your story! And we are sorry for any inconvenience.
We understand how crucial it is to have reliable accommodations, especially for important events like trade shows.
We’re committed to maintaining that level of service for all your future needs.
Boston Seaport Hotel
Great hotel and price. Responsive to my questions and needs.
Date of experience: October 28, 2024
Reply from Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
Rooms were clean and the breakfast was good.
Rooms were clean and the breakfast was good. The location was just off the highway with plenty of places to eat. Room for parking with a trailer.
Date of experience: September 26, 2024
Reply from Primehotelbookings
Thank you for taking the time to share your experience with us!
We’re delighted to know you were satisfied with our service.
Please don’t hesitate to reach out for your future travel needs.
Reply from Primehotelbookings
We’re thrilled that Prime Hotel’s timely follow-up ensured your stay went smoothly, and we’re committed to maintaining that level of service for all your future needs.
Thanks for sharing your opinion!
every thing you need in one place
check in went quickly, staff was very helpful and friendly. rooms were clean. lots of amenities
Date of experience: September 18, 2024
Reply from Primehotelbookings
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Best place to stay in Toledo, OH
Everyone at the hotel was very accommodating. My room was spotless, spacious, quiet, and in great shape. I would highly recommend staying at this location.
Date of experience: September 16, 2024
Reply from Primehotelbookings
Dear Leanne,
We’re thrilled to hear that you had a great experience with our service.
We look forward to assisting you with your future reservations!
Best regards,
The Westgate was convenient to the…
The Westgate was convenient to the Convention Center and reasonably priced. Except for a long elevator wait a couple of times, my stay was fine.
Date of experience: September 13, 2024
Reply from Primehotelbookings
Dear Scott,
Thank you for sharing your story! We are sorry about the elevator situation.
We understand how crucial it is to have reliable accommodations, especially for important events like trade shows.
We’re thrilled that Prime Hotel’s timely follow-up ensured your stay went smoothly, and we’re committed to maintaining that level of service for all your future needs.
Best regards,
Overflow hotel
Stayed at this hotel as an overflow to a Gaylord Opry Conference, and they honoured the reduced conference price before the conference dates! It also had a simple breakfast included, and the walk to the Gaylord wasn't far. Had laundry facilities - which was useful. Overall a pleasant stay at a decent price!
Date of experience: August 27, 2024
Reply from Primehotelbookings
Dear Tina,
We truly appreciate your positive feedback!
It’s wonderful to know that our efforts have made a difference in your experience.
We’re here whenever you need us for your next booking!
Best regards,
Multiple reservations number for 1 room
Prime hotel had two of my rooms broke down into multiple reservations numbers. Meaning, I had to literally check out of the room and re-check into another room based on having separate reservations numbers.
Date of experience: August 17, 2024
Reply from Primehotelbookings
Dear Laurie,
We apologize for the inconvenience you experienced regarding your hotel stay. We understand how this may have disrupted your plans and sincerely regret any frustration it has caused. We will make sure to put your review into consideration and send it to our dedicated team.
Best regards,
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