Prestige Medical Supply Reviews 68

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars
Verified

Your shipping was in a very timely manner. I got my insulin pods much sooner than expected. Although, they are about $60 more than one company that I recently discovered. Overall, I was very satis... See more

Rated 1 out of 5 stars
Verified

I was sent the wrong order. I had to return instead of sending a pre-paid address label so I could mail to the correct person and them to me. The elapsed time from ordering to receipt was further dela... See more

Rated 4 out of 5 stars
Verified

I've been having trouble getting my prescription filled through local pharmacy. Don't know why. Supply chain problems, incompetence or what not. But your company came through for me. Appreciate your... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered my blood glucose meter, but I mistakenly provided the wrong address. Of course, I was really looking forward to it and was quite upset when it didn't arrive. But the store's kind staff hel... See more

Company replied


Company details

  1. #8 of 9 best companies in Diabetes Equipment Supplier
  2. #24 of 24 best companies in Medical Equipment Supplier
  3. #29 of 29 best companies in Medical Supply Store

Written by the company

Prestige Medical Supply is Tennessee's premier diabetic supply store, offering affordable essentials for effective diabetes management. Find everything you need, from Dexcom CGM systems to Libre glucose monitors and diabetic test strips, all at unbeatable prices. Shop for Dexcom, Libre, and diabetic test strips today and manage your diabetes with our top-quality products!


Contact info

3.6

Average

TrustScore 3.5 out of 5

68 reviews

5-star
4-star
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2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week


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Rated 1 out of 5 stars
Verified

I was sent the wrong order

I was sent the wrong order. I had to return instead of sending a pre-paid address label so I could mail to the correct person and them to me. The elapsed time from ordering to receipt was further delayed.

Date of experience: April 28, 2025

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Rated 5 out of 5 stars
Verified

Your shipping was in a very timely…

Your shipping was in a very timely manner. I got my insulin pods much sooner than expected. Although, they are about $60 more than one company that I recently discovered. Overall, I was very satisfied with my experience with your company.

Date of experience: March 17, 2025

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Rated 2 out of 5 stars
Verified

My order number 3633

My order number 3633. I still didn’t get yet

Date of experience: January 08, 2025

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Reply from Prestige Medical Supply

Hi Tina, thank you for your feedback. We’re sorry for the inconvenience and have reached out privately to resolve the issue.

Rated 5 out of 5 stars
Verified

The interaction was not overly complex

The interaction was not overly complex, the offerings were clearly presented, and the asking price for critical diabetes supplies was very attractive, including their very helpful subscription discount. Thanks!

Date of experience: December 09, 2024

Rated 5 out of 5 stars
Verified

Ordering was easy and items all were on time .

Company has been very helpful to me .

Date of experience: October 29, 2024

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Reply from Prestige Medical Supply

We’re so grateful for your positive review. Your feedback is important to us, and we’re excited to have the chance to serve you again in the future!

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Rated 5 out of 5 stars

Peplacement GaugeI have had a Prestige Medical BP cuff…

I have had a Prestige Medical BP cuff for years but the calibration on the gauge started to fail. I contacted custom service and they were great. I had a new gauge in a week.

Date of experience: October 21, 2024

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Reply from Prestige Medical Supply

Thank you for taking the time to share such positive feedback! We’re thrilled to know you had a great experience and look forward to welcoming you back soon

Rated 2 out of 5 stars
Verified

I ordered BD Nano Pen Needles 100 ct

I ordered BD Nano Pen Needles 100 ct. But my box only had 90 pens.

Date of experience: October 08, 2024

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Reply from Prestige Medical Supply

Hello Norma, thank you for your review! We’ve sent you an email regarding your order. Please check your inbox (and spam folder, just in case) for our message.

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Rated 5 out of 5 stars
Verified

I ordered a blood glucose monitor


I ordered my blood glucose meter, but I mistakenly provided the wrong address. Of course, I was really looking forward to it and was quite upset when it didn't arrive. But the store's kind staff helped me track down my package! And now I'm happy with my blood sugar monitor! Thank you for your help and patience!

Date of experience: September 08, 2024

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Reply from Prestige Medical Supply

We appreciate your positive feedback! Thank you for taking the time to share your experience. We look forward to serving you again!

Rated 5 out of 5 stars
Verified

Easy ordering process and package was…

Easy ordering process and package was delivered quickly and well packaged.

Date of experience: September 16, 2024

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Reply from Prestige Medical Supply

Thank you for the positive feedback! We’re excited to have the chance to serve you again soon.

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