Your shipping was in a very timely manner. I got my insulin pods much sooner than expected. Although, they are about $60 more than one company that I recently discovered. Overall, I was very satis... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
I was sent the wrong order. I had to return instead of sending a pre-paid address label so I could mail to the correct person and them to me. The elapsed time from ordering to receipt was further dela... See more
I've been having trouble getting my prescription filled through local pharmacy. Don't know why. Supply chain problems, incompetence or what not. But your company came through for me. Appreciate your... See more
Company replied
I ordered my blood glucose meter, but I mistakenly provided the wrong address. Of course, I was really looking forward to it and was quite upset when it didn't arrive. But the store's kind staff hel... See more
Company replied
Company details
- #8 of 9 best companies in Diabetes Equipment Supplier
- #24 of 24 best companies in Medical Equipment Supplier
- #29 of 29 best companies in Medical Supply Store
Written by the company
Prestige Medical Supply is Tennessee's premier diabetic supply store, offering affordable essentials for effective diabetes management. Find everything you need, from Dexcom CGM systems to Libre glucose monitors and diabetic test strips, all at unbeatable prices. Shop for Dexcom, Libre, and diabetic test strips today and manage your diabetes with our top-quality products!
Contact info
871 seven oaks blvd ste 240, 37167, Smyrna, United States
- support@prestigemedicalsupply.net
- prestigemedicalsupply.net
Replied to 50% of negative reviews
Typically replies within 1 week
Instant response for an order I needed…
Instant response for an order I needed to return.
Date of experience: April 30, 2025
I was sent the wrong order
I was sent the wrong order. I had to return instead of sending a pre-paid address label so I could mail to the correct person and them to me. The elapsed time from ordering to receipt was further delayed.
Date of experience: April 28, 2025
It was easy to place and receive order
Date of experience: April 11, 2025
Did not get delivery on time need to…
Did not get delivery on time need to return no use now
Date of experience: April 03, 2025
Blood glucose monitor
You had the product that I wanted at a reasonable price
Delivery time was good
Date of experience: March 31, 2025
Your shipping was in a very timely…
Your shipping was in a very timely manner. I got my insulin pods much sooner than expected. Although, they are about $60 more than one company that I recently discovered. Overall, I was very satisfied with my experience with your company.
Date of experience: March 17, 2025
Shipping times are critical...I didnt…
Shipping times are critical...I didnt pay 45 dollars for shipping of one sensor to have it arrive 4 days later.....
Date of experience: February 28, 2025
I received my medical equipment late
I received my medical equipment 3 days late following my surgery. They don't answer phones and have no idea what's going on
Date of experience: February 26, 2025
Excellent service and excellent…
Excellent service and excellent products!
Date of experience: February 10, 2025
My order number 3633
My order number 3633. I still didn’t get yet
Date of experience: January 08, 2025

Reply from Prestige Medical Supply
The interaction was not overly complex
The interaction was not overly complex, the offerings were clearly presented, and the asking price for critical diabetes supplies was very attractive, including their very helpful subscription discount. Thanks!
Date of experience: December 09, 2024
Ordering was easy and items all were on time .
Company has been very helpful to me .
Date of experience: October 29, 2024

Reply from Prestige Medical Supply
Peplacement GaugeI have had a Prestige Medical BP cuff…
I have had a Prestige Medical BP cuff for years but the calibration on the gauge started to fail. I contacted custom service and they were great. I had a new gauge in a week.
Date of experience: October 21, 2024

Reply from Prestige Medical Supply
I ordered BD Nano Pen Needles 100 ct
I ordered BD Nano Pen Needles 100 ct. But my box only had 90 pens.
Date of experience: October 08, 2024

Reply from Prestige Medical Supply
I’m excited to find good service
Date of experience: October 04, 2024

Reply from Prestige Medical Supply
good price fast delivery
Date of experience: October 02, 2024

Reply from Prestige Medical Supply
I ordered a blood glucose monitor
I ordered my blood glucose meter, but I mistakenly provided the wrong address. Of course, I was really looking forward to it and was quite upset when it didn't arrive. But the store's kind staff helped me track down my package! And now I'm happy with my blood sugar monitor! Thank you for your help and patience!
Date of experience: September 08, 2024

Reply from Prestige Medical Supply
The order was received in a timely…
The order was received in a timely matter.
Date of experience: September 09, 2024

Reply from Prestige Medical Supply
Easy ordering process and package was…
Easy ordering process and package was delivered quickly and well packaged.
Date of experience: September 16, 2024

Reply from Prestige Medical Supply
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.