Power Meter City Reviews 3,573

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars
Verified

Excellent in so many ways. Informative website, great selection of options, and phone support is great. Dave helped explore options and gave great feedback on installation issues and current status du... See more

Company replied

Rated 5 out of 5 stars
Verified

I always have a great buying experience. Great support when I email them for questions or advice. It’s nice to buy from enthusiasts that understand high end bikes. They’ve become my go to for all my a... See more

Company replied

Rated 5 out of 5 stars
Verified

Lots of positives. First they had what I was looking for (pedal body for Assioma). Easy to order & pay, shipped immediately, no issues. I had to return one item because I ordered too many, and again v... See more

Company replied

Rated 5 out of 5 stars
Verified

The website was easy to use, very intuitive and full of information. I was able to select the appropriate power meter with the desired chainring unlike all other stores. Highly recommend Power M... See more

Company replied


Company details

  1. #2 of 22 best companies in Bike Accessories Store
  2. #2 of 34 best companies in Bicycle Store
  3. #5 of 77 best companies in Sporting Goods Store

Written by the company

At Power Meter City, we focus on ONE area only: power meters. Unlike others, we don’t deal with other bike parts, clothing, nutrition, or anything else that can distract us from what we love – yes, power meters! Our singular focus means we can offer you the best possible value, selection, advice and support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Long time customer

Long time customer - competitive pricing - fast shipping!!

Date of experience: June 05, 2025

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Reply from Power Meter City

Thank you so much! We are here if there is anything else we can do. Ride safe!

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Rated 5 out of 5 stars

I had a great experience with Power…

I had a great experience with Power Meter City; they helped me to determine which power meter was best for my needs and compatible with my setup. My power meter arrived on time and so far it is working great.

Date of experience: June 11, 2025

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Reply from Power Meter City

Awesome! Thank you so much for this - we appreciate it! Please let us know if there is anything else we can help you with!

Rated 5 out of 5 stars
Verified

Making complicated combinations easy!

Great communication with a knowledgeable sales force.

Date of experience: June 06, 2025

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Reply from Power Meter City

Thank you so much for this amazing review! We are here if there is anything else we can do!

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Rated 5 out of 5 stars
Verified

True Customer Service

Power Meter Cty gave true "customer service". Shopping on their website was easy. my product shipped quickly and they offered great follow-up service after the sale. I couldn't ask for more!

Date of experience: June 06, 2025

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Reply from Power Meter City

Thank you for the awesome review! We're thrilled to hear you had a smooth shopping experience and that our team could provide the level of service you deserve. We truly appreciate your support!

Rated 5 out of 5 stars
Verified

Quick response time for any questions I…

Quick response time for any questions I had and while working through trouble with Apple Pay. Quick and helpful when setting up new crankset as well.

Date of experience: June 06, 2025

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Reply from Power Meter City

Thanks so much for your feedback, Daniel! We're happy we could assist you quickly—whether it was sorting out Apple Pay or getting your new crankset set up. Don't hesitate to reach out anytime—we’re always here to help!

Rated 5 out of 5 stars
Verified

Nice Store

Nice Store, fast shipping, good brands and prices.

Date of experience: June 06, 2025

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Reply from Power Meter City

Thanks, Julio! Please let us know if there is anything else we can do!

Rated 5 out of 5 stars
Verified

Shipped fast

Shipped fast. Product delivered as advertised. I’ll be a repeat customer.

Date of experience: June 06, 2025

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Reply from Power Meter City

Thanks for the great feedback! We're glad your order arrived quickly and met your expectations. Looking forward to having you back as a repeat customer!

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Rated 5 out of 5 stars
Verified

fast

fast, effective

Date of experience: June 04, 2025

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Reply from Power Meter City

Thank you! We are here if there is anything else we can do!

Rated 5 out of 5 stars

I love the guys at power meter city

I love the guys at power meter city. They’ve always been super kind and answering my questions and making sure I get the right chain or power meter or pedals for my bike.

Date of experience: June 06, 2025

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Reply from Power Meter City

Thank you so much for the kind words! We're really glad to hear you've had such positive experiences with our team. Helping you find the right gear for your bike is what we love to do—always here if you need anything!

Rated 5 out of 5 stars
Verified

Everything was delivered on time as…

Everything was delivered on time as advertised.

Date of experience: May 29, 2025

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Reply from Power Meter City

Thank you for your feedback, David! We're glad to hear everything arrived on time and as expected. We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars
Verified

Excellent customer support

Excellent customer support
Power Meter City took the time to help me choose the perfect solution for me.

Date of experience: June 05, 2025

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Reply from Power Meter City

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our team. Helping you find the perfect solution is exactly what we’re here for. If you ever need anything else, don’t hesitate to reach out!

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Rated 5 out of 5 stars
Verified

Excellent in so many ways

Excellent in so many ways. Informative website, great selection of options, and phone support is great. Dave helped explore options and gave great feedback on installation issues and current status during the uncertain tariff changes that delayed my first choice. I switched to a different one and so far, it's a great choice.

Date of experience: June 03, 2025

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Reply from Power Meter City

Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our website, support, and selection. Dave will be glad to know his help made a difference—especially during those tricky tariff-related delays. We're glad the alternative option is working out well for you. Don't hesitate to reach out if you need anything else down the road!

Rated 5 out of 5 stars
Verified

Very fast shipping

Very fast shipping, very good product

Date of experience: June 02, 2025

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Reply from Power Meter City

Thank you so much, Azrul! Please let us know if there is anything else we can help you with!

Rated 5 out of 5 stars
Verified

More Power(Meter) to the City!

Power Meter City has been my go to place to buy Power Meters. They have super special and niche products that fit my needs.
For example - normally nobody will find a SRAM crank power meter with 46 teeth 1x configuration and 165mm. This variant isn't even available in Singapore!

2nd variant I bought is same crank power meter in 40t 1x config and 160mm. The LBS in SG look at me funny for even suggesting a 160mm crank power meter exists.

Very first purchase is an xtr left crank power meter. Still alive to this day!

More power to Power Meter City!

Date of experience: May 15, 2025

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Reply from Power Meter City

Thank you for the awesome support and detailed feedback, R! We’re honored to be your go-to source for power meters—especially the unique setups that others don’t carry. It’s great to hear all your purchases are still going strong, and we’ll keep doing our best to offer the niche gear you need. More power to you too!

Rated 5 out of 5 stars
Verified

I always have a great buying…

I always have a great buying experience. Great support when I email them for questions or advice. It’s nice to buy from enthusiasts that understand high end bikes. They’ve become my go to for all my aftermarket parts.

Date of experience: May 24, 2025

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Reply from Power Meter City

Thank you so much, William! We're thrilled to hear that you've had consistently great experiences with us. It means a lot to be your go-to source, and we're always here to help with expert advice and support. Ride on!

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Rated 5 out of 5 stars
Verified

Super fast delivery and well informed…

Super fast delivery and well informed with Tracking along the way.

Date of experience: May 25, 2025

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Reply from Power Meter City

Thank you for the great feedback! We're happy to hear your order arrived quickly and that the tracking updates kept you informed. We appreciate your support!

Rated 5 out of 5 stars
Verified

Great service and knowledge

Easy ordering, good information on web site about compatibility. They also pre-installed the chainring that I ordered, saving me some work.

Date of experience: May 31, 2025

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Reply from Power Meter City

Thank you for your feedback, Greg! We're glad the ordering process was smooth and that the compatibility info on the website was helpful. It's great to hear the pre-installed chainring made things easier for you. We appreciate your support!

Rated 5 out of 5 stars
Verified

Perfection

Date of experience: May 25, 2025

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Reply from Power Meter City

Thank you, Eric! We are here if there is anything else we can help you with!

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