I love my new windows. Everyone I talked to at Power was polite, knowledgeable and professional. I hesitated about changing old wood windows, but so glad I did. Now I’ll watch to see my savings durin... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
I love my new windows. Everyone I talked to at Power was polite, knowledgeable and professional. I hesitated about changing old wood windows, but so glad I did. Now I’ll watch to see my savings durin... See more
Company replied
Excellent sales team, quality workmanship & ease of project from start to finish. Had all new windows, gutters & siding/trim installed & we are thrilled with the results. Our home is warmer in winter... See more
We were incredibly impressed with Power from start to finish. The team was professional, efficient, and went above and beyond to ensure our new roof and gutters was installed flawlessly. They kept us... See more
Company replied
We needed a roof and noticed the work Power did on a neighbor’s home and were impressed. We ended up getting gutters and solar along with a new roof; the financing and warranty were the deciding facto... See more
Company replied
We’re the nation’s largest full-service exterior home remodeler and have received over 900 lifetime Angi Super Service Awards.
Written by the company
Does your home need replacement windows, roofing, siding, doors, or attic insulation that is high-quality, energy-efficient, and comes with a lifetime warranty?
As the nation’s largest full-service exterior home remodeler, we are backed by over 1,000+ Angi Super Service awards and more than one million happy customers.
Why? Because we treat each job as an audition. An opportunity to prove ourselves to you. And the results speak for themselves. So make your home all it was meant to be with our unrivaled exterior services.
Contact us today for a free, no obligation estimate on replacement windows, roofing, siding, doors, attic insulation, or solar.
Seaport Drive 2501, 19013, Chester, United States
Replied to 86% of negative reviews
Typically replies within 48 hours
For anyone considering Power Home Remodeling… their work on our gutters was terrible. We’ve called, we’ve sent pictures, we had another one of their sales reps come by trying to get some other work done, we told him about our bad experience, still nothing. They’ve sent a crew to repair the bad work once and we still have water spilling over the sides and behind.
At this point… I just want gutters that actually divert water from my home. I didn’t that was too much to expect with the 10 grand we paid. They say they guarantee the work… but not if they have to hire actually effective contractors.
Date of experience: January 15, 2025
Work was done in the fall of 2024. I am still picking up nails and pieces of metal. The person who convinced to have my gutters replaced didn’t tell me they could be re aligned. They were replaced in 2018. He insisted on the fact that I didn’t need to have gutter guards. The 6” gutters would clean themselves. That turns out to be a bogus statement, my gutters are full of debris that I now have to pay someone to clean out. I feel like I have been taken advantage of and told false statements.
Date of experience: October 29, 2024
I have been waiting for a right time to post this and this is it, after more than a year after their work is done on my house...
Predatory Practices by Power Home Remodeling
If you’re considering Power Home Remodeling for home repairs, please read this carefully. This company uses high-pressure, manipulative sales tactics to push overpriced services and predatory loans. Here’s what you need to know:
If You’ve Signed a Contract: Act fast! You have a 3-day cooling-off period to cancel, as required by consumer protection laws. Send a cancellation notice via American Telegram (pay for a file copy and delivery signature for legal proof). This step is critical to protect yourself.
If They’ve Contacted You: If you’ve scheduled a “free quote,” cancel immediately and block their number. If a representative shows up at your door, politely but firmly ask them to leave. They may use friendly, disarming questions to gain your trust—don’t engage.
Their Sales Tactics: Expect a lengthy (up to 5-hour) presentation designed to overwhelm and pressure you. They’ll inflate costs of competitors’ services, then offer a “discounted” price that’s only valid if you sign immediately. This price is typically double what a reputable contractor would charge. Delaying your decision often results in a higher quote, a tactic to force quick agreements.
Work Quality and Warranties: While some customers report decent work quality, Power Home Remodeling’s business model relies on overcharging and manipulation. Their warranties appear to be standard manufacturer warranties, not unique company guarantees, despite what their website may suggest.
How They Silence Criticism: Power Home Remodeling actively suppresses negative feedback and uses generic, copy-paste responses to complaints, which raises red flags about their transparency.
Protect Yourself:
Always get multiple quotes from licensed, reputable contractors ( 3 options minimum)
Be cautious of door-to-door salespeople or unsolicited offers.
Research any company thoroughly before signing contracts or agreeing to loans.
Date of experience: June 03, 2024
If FRANK is your project manager- cancel your order! In Maryland, you have 5 days to cancel a contract.
Siding leaks. Used 3” long nails to attach siding- those punctured our electrical and plumbing lines! We had to hire a plumber to fix that! The crew did stay to correct the electrical problem but only because I wouldn’t sign the “job complete” form. In addition, I know basic electrical stuff and told them they had to install junction boxes- otherwise they would have just put some new wire and wire nuts to complete a connection. It was in our kitchen, so luckily it was an outlet that is used often. Check all your electrical outlets/lights before you sign!
FRANK had the nerve to fault the builder for not installing nail guards to protect the electric wires throughout the house! Who does that?!
They leaned a ladder against our screened porch and busted the screen-apparently we signed a document that stated they are not responsible for damage to the property.
When replacing windows, they scratched sills and ceilings. 1 window has sticker debris in between the pane glass. I don’t want them to return to replace it!
They used multiple short pieces of flashing which looks ugly, but it also buckles and some of the soffit pieces fell out.
FRANK never came to our house to inspect anything. In fact, communication was so lousy that they sided and flashed around the old windows. And when the window crew arrived on day 3, they had to rip down the new siding and cut off the new aluminum flashing. The window crew was pissed- maybe that’s why my walls and sills are dinged.
Huge language barrier problem. When asking a crew member or telling them you want something a certain way, they nod, say yes, but don’t understand a damn thing you said! I had to have my friend come over and explain that we had freeze resistant hose-bibs and they must be secured to the house. They cut off the wood supports and were just going to let the hose bibs float out, which they would end up breaking eventually. And they also were not properly siding around an outdoor outlet! If I hadn’t caught these mistakes, we’d have some eyesore hose bibs and electrical outlets!
It’s been 9 months. From a distance, our house looks lovely! Still picking up aluminum shards, nails, and small pieces of siding throughout the whole yard.
They did return to fix the soffit. I have to have them come and fix the siding leak. It’s onto our porch, and I really don’t like dealing with POWER.
If I had to do it all over again, I would have educated myself about how siding is installed instead of learning as they go.
10 years ago, we had siding installed on another home, a townhome, by Home Depot. That crew tried to Tyvek over decayed plywood…. You could see into the house! I pointed out their error and they weren’t very happy to fix it.
Take time off work and manage your home! Those crews only care about getting finished and moving on.
Date of experience: August 26, 2024
Absolute predatory behaviors from these salespeople. High-pressure sales tactics target people who are nice enough to let them into their homes. DO NOT let them into your home and DO NOT give them your time. Their estimates are insanely overpriced with absurd interest rates. DO NOT fall for these tactics, it's a scam.
Their behavior is unacceptable. The sales guy would not leave. We had to escort him out because it was 10 PM. AT 10 P.M! MY mom doesn't speak English and wanted him to go home. She kept repeating "Go home" because she was tired and wanted our privacy back. As we were escorting him away, the guy had the audacity to say YOU GO HOME to my mom as he tried to pressure us on the way to his car. Disgusting practices. No matter how good your windows, you do not say that to your clients or customers. AVOID AT ALL COST.
Date of experience: April 30, 2025
We had Power come out and provide us with an estimate for our roof replacement. The salesmen were at our home for about 4 hours. Their sales process is very high pressure. They give you a price that is guaranteed for a year but if you buy today we can sell it to you for this lower price. That price is only good until they leave. Their philosophy is that they have spent so much time that to give you that lower price would cost them money because their salesmen have to come back. The price discount was several thousand dollars. We went and agreed to a price. First issue was the drip rail was to be bronze. What was delivered was grey, stopped work and discovered that the vendor claimed this was bronze.
Power and I both agreed it was grey. Foreman went and got brown. ( Why does salesman not have small samples of the product for color clarification.). Due to the drip rail and weather they had to return the next day. They did not inform us they were leaving went outside and they were gone. 2 gentleman showed up to finish the work the next morning and neither spoke English. We had quality issues with the work completion and they left and we got to deal with the office. A project Manager and roofer showed up the next day and fixed the issues.
When we agreed to the price it included replacement of 12 sheets of OSB the salesman promised us that if they did not use it all we would be reimbursed for the OSB that was returned. 1.5 sheets were used and we still have not seen reimbursement for the material that was not used. They assured us that they would pick up when the job was complete. This work was performed 2 weeks ago and we pick up 4-5 nails daily in the driveway. Overall they use quality material. You have to pay close attention to what they are doing or they will cut corners. Not sure I would use them again.
Date of experience: April 17, 2025
We hired this company to replace every window in our house, including what they proudly called the largest window unit they had ever installed. My husband worked closely with them to complete the job. They were polite, responsive, and full of promises—right up until they got our money.
Soon after installation, the massive window began to leak. They came back to replace part of it, then returned again to add braces, admitting it was too heavy. But the truth is—they never anchored it properly. Now it’s pulling on our roof, causing flooding every time it rains. Our interior has been severely damaged—floors warped, walls ruined, and constant stress trying to keep up with the mess.
To make matters worse, every window they installed is now covered in spots and sun damage. The materials are clearly low-quality and not built to last. What should’ve been a solid investment has turned into a complete nightmare.
They promised to come back and fix the major issues in April of last year—and never showed. And the final slap in the face? They’ve been sending salespeople to our house, trying to drum up new business, while ignoring the disaster they left behind.
We are filing a formal report, and I will be posting this experience on every platform possible. Their customer service is nonexistent, their installation was negligent, and they refuse to take responsibility for the damage they’ve caused.
DO NOT TRUST THIS COMPANY. They do not stand by their work, and once they’ve been paid, they disappear. This was a heartbreaking and costly mistake.
Date of experience: August 15, 2024
Every review you read about the unethical aggressive sales experience is true.
They came to our door once, unsolicited. Asked us for way too much information - tried pressuring us into getting an estimate for 8 windows. I told them I only wanted 2 windows measured. They told us they only do 8 at a time. Told them to leave and they did so begrudgingly.
They came back 4 weeks later and said ok let’s just do 2. Weird, but ok we scheduled an apt. The guy came and started w the slimy / pushy sales tactics. Also proceeded to measure and inspect every window in the house LOL
Btw - this is all after a 30 min “mandatory” PowerPoint presentation on the guys tablet.
Don’t book your “free” estimate unless you want a stranger making themselves at home in your house doing anything other than measuring and giving an estimate for 3 hours.
Date of experience: April 01, 2025
I had a very unpleasant experience with Power Home Remodeling. Initially, I agreed to a quick 20-minute free quote for my roof. Unfortunately, the representative arrived 10 minutes late and then stayed for over FOUR hours, using high-pressure sales tactics and an unnecessarily long presentation.
What was even more troubling was that the salesperson showed us pictures of a different attic, falsely claiming we had mold and water damage. A different roofer confirmed that there was no mold or damage as claimed.
Overall, this felt like a predatory and misleading experience. I strongly caution others to avoid this company.
Date of experience: March 25, 2025
I am extremely dissatisfied with Power Home Remodeling, and I am at a loss for where to begin. I couldn't post my full review, so I had to paraphrase. Please see the full review on Google with pictures I uploaded.
WINDOWS PROJECT:
At 8.5 months pregnant, their sales representatives visited our home to offer us a window replacement. The salesperson insisted that we needed to replace all the windows on the main level of our ranch-style home at a considerable cost. Although I had previously used another window company with which I was very satisfied, I decided to give Power Home Remodeling a try since a neighbor had recently used their services.
When the installers arrived, they failed to bring the screen for my daughter’s large 2-part sliding window. As a result, she was unable to open the window for nearly a month. Given that it was fall and the weather was mild, this prevented her from enjoying fresh air.
Additionally, both the salesperson and the measuring technician (two separate individuals) mismeasured our kitchen window. We had selected a particular style for the kitchen, but upon installation, we discovered that the window was too large for the original style, forcing us to choose a different one.
Several days after the installation, we noticed several issues: the window in my newborn’s room failed to lock properly, and the lock stopper on my son's window was stuck, preventing it from opening fully. I contacted Power Home Remodeling for repairs. Despite calling in late October 2024, the earliest available repair date was in February 2025. The stuck stopper on my son's window, which posed a fire hazard due to its inability to open, should have been treated as an emergency, a fact I clearly communicated during the call.
Furthermore, I had to request multiple times for the installers to clean the excess caulk, glue, or whatever substance had been left on the windows. Cleaning new windows should be a basic standard, not an additional task. The installer cleaned one or two windows and then attempted to show me how to clean the others myself.
SIDING PROJECT:
The salesperson sells you on a project manager who is onsite, reviewing the work of the installers. BULLSHIT! The project manager came on the first day for several hours, and we never saw him again until I had to withhold my signature on several documents and make repeated calls to have a project manager review the final work (made me feel like I was inconveniencing them), and told me they have too many projects going on at once, so they can't be there to watch all of the projects simutaneously from start to finish!
Remember I told you I was going to give birth any day... I sure enough gave birth in the middle of the project and had pre-eclampsia at that! So now I'm being hounded to sign paperwork while I have several medical issues going on and I can't thoroughly review the work that was done on the house... Hence, I'm writing this review 5 months later, with 30 pictures to show the rushed and unprofessional work (now that I'm finally able to get out of the house).
When the siding was initially installed, there were several glaring issues. Because I hadn't signed all of the paperwork, I could get someone on the phone, and they actually came out asap because they wanted me to complete the paperwork! WARNING: DON'T SIGN THE PAPERWORK UNTIL YOU THOROUGHLY LOOK OVER THE JOB TO MAKE SURE IT'S PROFESSIONALLY DONE! If you can, get your township to come out and inspect the work. I guarantee, this job WOULD NOT have passed inspection in my township.
Because we didn't complete the paperwork, the installers were texting us and asking us to complete it because the company doesn't pay them because it's showing the job isn't complete! This was so uncomfortable, you feel bad for the workers, but at the same time, the company shouldn't be asking their "outsourced contractors" to hound their customers to sign paperwork so they can get paid (again shows they rushed the job for a paycheck)! WHICH ANOTHER THING, THEY SAY THEY DON'T OUTSOURCE THE WORK! THEY DEFINITELY DO!
The company has provided poor service and unprofessional work. Even though a Project Manager finally came out in October 2024, it's April of 2025 and I've noticed 30 additional things that they did not notice (it's their job to find these flaws in the project). Not only did they fail to meet basic expectations, but they also sold us on promises, such as the presence of a dedicated project manager, which they did not fulfill. We deserve to have these issues resolved promptly, and they should significantly reduce our bill (by thousands of dollars) to reflect the subpar work. We paid $44,000 for a project that was rushed and poorly executed. I will be escalating this matter to corporate and intend to pursue this issue until it is resolved.
Date of experience: October 10, 2024
Installers were friendly quick and professional. Great work!!
Date of experience: April 04, 2025
I am not a customer. A door to door salesman came to see us and put the pressure on to provide an estimate. They asked for way too much information for an estimate. I talked to some of my neighbors and found the Power people keep up the high pressure sales till you block them.
They may do good work, but I can’t move beyond the bad sales tactics.
Date of experience: March 31, 2025
We had some major problems with our roof...under the shingles. A representative came out & took pictures that showed me what needed to be repaired/replaced & explained the cost. The crew came out & did the work efficiently. They actually took pictures of the men working. The lead man took me around and showed the work that had been done and asked if I had any questions. He was very informative about answering my questions. All involved were very courteous and took time for any questions or concerns. My roof looks great & I feel so much more at ease & safe knowing the repairs are under warranty.
Date of experience: January 02, 2025
Excellent sales team, quality workmanship & ease of project from start to finish. Had all new windows, gutters & siding/trim installed & we are thrilled with the results. Our home is warmer in winter than it's ever been! Other tradesman that have seen our gutters & said they haven't seen such quality work in years. It was a genuine treat to work with all the staff at Power Home Remodeling & we would be proud to recommend them to anyone in the future!
Date of experience: September 30, 2024
I was pleased with your promptness, friendliness and good work.
Date of experience: February 20, 2025
This company has done several home improvements for us they were great. when doing the estimate they did a very good job of explaining everything. I would recommend them .
Date of experience: January 20, 2025
Crew was very quick and did a good job. the roof looks very good.
Date of experience: January 23, 2025
The windows look much better now, and the workers were friendly, putting in extra effort by working late, which I appreciated. However, the price feels too high given that two of the windows were broken during installation. Additionally, my old wood floor was damaged, and some debris was left behind.
Date of experience: January 22, 2025
Reply from Power Home Remodeling
The start of the project was a little rough. It was hard to communicate with the crew due to the language barrier. After a few phone calls, things began to run a little smoother.
At the end of the day though, it all comes down to the finished product. They did a good job and I am happy with the work.
Date of experience: January 26, 2025
Great company! Great communication from sales to service. Quality products and craftmanship! I would not hesitate to use them again!
Date of experience: January 25, 2025
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