Verified
So far my experience with Portugal Getaways has been top notch. They have created a trip for us that suits our desire to see as much of Portugal as we can while keeping it low key. I love that all t... See more
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Verified
We had an outstanding experience with Portugal Getaways! We wanted a customized trip to visit four islands and they put together a complete itinerary with where to stay, rental cars, ferries and flig... See more
Company replied
Verified
Excellence from beginning to end! Booking, flights, accommodations, rental cars, excursions ALL superb. Helpful (and patient) staff. Every transition flawless. Visited Sao Miguel and Terceir... See more
Company replied
Verified
Carolina was very helpful and personable. She listened to our questions and needs and provided recommendations that suited. We had to make changes due to friends not able to join us and Carolina was... See more
Company replied
Company details
- #72 of 204 best companies in Travel Agency
Written by the company
Portugal Getaways offers the best air-inclusive deals for travel and stopovers to mainland Portugal, the Azores, Madeira, and Spain. We're dedicated to making travel more accessible, affordable, and personalized by connecting travelers with high-quality vacation packages that include airfare, accommodation, and transportation at unbeatable rates!
Contact info
Rua Direita do Ramalho, nº 69 - A 1º Piso, 9500-180 , Ponta Delgada, Portugal
- +1 857-239-0784 ; +1 647-946-8249
- bookings@portugalgetaways.com
- portugalgetaways.com
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
Thank you!
Sofia and Carolina were both very knowledgeable, extremely helpful and so friendly.
Our experience could not have been better.
Date of experience: June 23, 2025
Reply from Portugal Getaways
Dear John,
Thank you for your review.
We’re thrilled that Sofia and Carolina made such a positive impression — they’ll be so happy to know their support helped make your experience truly exceptional!
We’re here to assist you anytime you need us.
Kindest regards,
Portugal Getaways Team
Verified
So far my experience with Portugal…
So far my experience with Portugal Getaways has been top notch. They have created a trip for us that suits our desire to see as much of Portugal as we can while keeping it low key. I love that all the booking of flights, hotels and trains - and even transfers - is all done without hours of research on my part. Hopefully the actual experience is just as stress-free!
Date of experience: June 22, 2025
Reply from Portugal Getaways
Hi Ellen,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that your experience with us so far has been top-notch and that the trip we’ve helped create reflects exactly what you were looking for—a perfect balance of discovery and relaxation. Taking the stress out of planning so you can simply enjoy the journey is exactly what we aim for!
We can’t wait for you to experience it all firsthand, and we’ll be here every step of the way to make sure everything runs smoothly.
Warmest regards,
Portugal Getaways Team
Verified
Great Customer Service
Quick to respond to inquiries. Very helpful in understanding and accommodating non-standard requests.
Date of experience: June 28, 2025
Reply from Portugal Getaways
Hi Tere,
Thank you for your kind feedback!
We’re so glad to hear that our team was quick to respond and helpful in accommodating your specific requests. Providing attentive, flexible service is exactly what we strive for, and it’s wonderful to know it made a difference in your experience.
We’d be happy to assist you again whenever you're ready for your next adventure!
Warmest regards,
Portugal Getaways Team
Verified
It was straightforward to book and to…
It was straightforward to book and to find someone on the phone to clarify a couple of points.
Date of experience: June 20, 2025
Reply from Portugal Getaways
Hi Victor,
We’re happy to hear that the booking process was smooth and that our team was easy to reach when you had questions. Clear communication is a priority for us, and it’s great to know it made a difference.
Wishing you a fantastic trip ahead — and please don’t hesitate to reach out if there’s anything else you might need. We’re at your full disposal!
Warmest regards,
Portugal Getaways Team
Verified
Reply from Portugal Getaways
Hi Terry,
Thank you for your 5-star review!
We’re so glad to hear you had a great experience with our travel representative. Providing attentive, personalized service is at the heart of what we do, and it’s wonderful to know it made a difference in your planning.
Warmest regards,
Portugal Getaways Team
Verified
So far a great experience
So far a great experience. Very easy to get help.
Date of experience: June 19, 2025
Reply from Portugal Getaways
Hi Jennifer,
Thank you so much for your kind words! We're really happy to hear that it's been a great experience so far and that getting help has felt easy and accessible—just the way it should be.
If there’s anything else you need as your trip approaches, we’re here for you every step of the way!
Warmest regards,
Portugal Getaways Team
Verified
Always a joy to work with Portugal…
Always a joy to work with Portugal Getaways. They are always available to take questions and deliver speedy replies.
Date of experience: June 26, 2025
Reply from Portugal Getaways
Hi Bernice,
Thank you so much for your kind words—and for choosing to book with us again! It truly means a lot to have your trust. We’re so glad to hear that working with us continues to be a joy and that you’ve felt supported every step of the way.
As always, we’re just a message away if you need anything. We can’t wait to be part of another memorable adventure!
Warmest regards,
Portugal Getaways Team
Verified
Great trip to Porto and Lisbon
Great trip to Porto and Lisbon. Smooth transfers except for one small blip that was easily rectified.
Date of experience: June 18, 2025
Reply from Portugal Getaways
Hi Vivian,
Thank you so much for sharing your experience! We're really happy to know your trip to Porto and Lisbon went so well—it means a lot to us to be part of memories like these. And we're especially glad that the little bump along the way was quickly resolved so you could keep enjoying the journey without worry.
We hope the memories you made in Portugal stay with you for a long time—and we’d love to be part of your next journey whenever you’re ready. Until then, we’re just a message away.
Warmest regards,
Portugal Getaways Team
Verified
We had an outstanding experience with…
We had an outstanding experience with Portugal Getaways! We wanted a customized trip to visit four islands and they put together a complete itinerary with where to stay, rental cars, ferries and flights. They were extremely responsive throughout the entire process and the trip was amazing! The accommodations were really nice and conveniently located. We plan to go back to the Azores in the future and would definitely use their services again. Navigating between the islands can be tricky - it was so helpful to have a local company figure it all out for us! Highly recommend!!!!
Date of experience: June 24, 2025
Reply from Portugal Getaways
Hi Sandra,
Thank you so much for your kind and generous words! It truly means the world to us to know that you felt supported, cared for, and in good hands throughout your journey. Planning a multi-island trip to the Azores can feel overwhelming, and we’re so glad we could lift that weight off your shoulders and create something truly special, just for you.
Designing a trip that feels smooth, balanced, and personal is exactly what we strive for. We're thrilled to hear that the accommodations, logistics, and overall experience met your expectations. We'd be honored to welcome you back to the Azores when the time is right—there’s always more to explore, and we’ll be here to make your next trip just as memorable.
Warmest regards,
Portugal Getaways Team
Verified
Booking experience was great
Before trip so reviewing the Booking Process. Our agent Pedro was very helpful in adjusting our booking to align with the end of our previous trip and around other New Years impacts. Due to timezone differences it took several days, but we ended up with our desired tours, in the time we were looking for.
Date of experience: June 21, 2025
Reply from Portugal Getaways
Hi Xuetao,
Thank you so much for your kind words! We’re really happy to hear that booking with us was a great experience and that Pedro was able to help shape the itinerary to fit just right. That’s exactly the kind of care and attention we aim to offer.
As your trip gets closer, Pedro and the rest of our team will be right here if you need anything at all. We’re excited to be part of your journey and look forward to hearing all about it!
Warmest regards,
Portugal Getaways Team
Verified
Reply from Portugal Getaways
Hi Line,
Thank you for your kind review! We’re so glad we could get back to you quickly—providing fast, helpful support is something we truly care about. If there’s anything else you need, we’re just a message away!
Warmest regards,
Portugal Getaways Team
Verified
Very fast response
Very fast response. Easy to customize.
Helpful with booking and travel questions
Date of experience: June 21, 2025
Reply from Portugal Getaways
Hi Jennifer,
Thanks so much for your kind words! We’re really glad to hear that everything was easy and that our team could help with your questions along the way. Being here to support and personalize each trip is something we truly care about—so it’s great to know it made a difference.
Warm regards,
Portugal Getaways Team
Verified
The trip was wonderful
The trip was wonderful, Portugal Gataways setting up the tours was great they showed up on time and very knowledgeable of the island. Great experience
Date of experience: June 14, 2025
Reply from Portugal Getaways
Hi Maria,
Thank you so much for sharing your experience! We're thrilled to hear that everything went smoothly and that you enjoyed the tours. It’s great to know the guides were punctual and full of local insight—that’s exactly the kind of experience we aim to create: easy, reliable, and memorable.
We're so glad we could be part of your trip, and we’d love to help you plan your next getaway when the time comes!
Warm regards,
Portugal Getaways Team
Verified
We had a fabulous holiday
We had a fabulous holiday. Seamless air transportation, and great accommodation. Your customer service reps are super helpful and always there to answer questions and provide information in a timely manner thank you!
Date of experience: June 21, 2025
Reply from Portugal Getaways
Hi Wendy,
Thank you so much for taking the time to share your kind feedback with us—it truly means a lot. We’re so glad to hear you had a fabulous vacation. Knowing that everything went smoothly and that our team was there to support you every step of the way makes us proud. That’s exactly the kind of experience we aim to provide.
We’d love to be part of your next trip—whether it’s to see more of Portugal or explore somewhere new around the world!
Warm Regards,
Portugal Getaways Team
Verified
the trip was well planned out
the trip was well planned out - we got to see many beautiful sights, met many friendly, helpful people & enjoyed fabulous food & wine!
Only recommendation would be clearer communication as to when you must provide your own transportation & when being transported from hotel and what holidays will be occurring in the areas you will be. We hit Portugal day in Porto & St Anthony's Feast Day in Lisbon- several places were closed & lots of crowds & traffic
Date of experience: June 20, 2025
Reply from Portugal Getaways
Hi Kathleen,
Thank you so much for sharing your experience! We're so glad you enjoyed the beautiful sights, friendly people, and of course, the amazing food and wine—those are the kinds of experiences we love helping travelers discover.
We also truly appreciate your feedback regarding transportation details and local holidays. Your insights help us improve and ensure that things are even clearer and smoother next time.
We’ll keep working to do better—so your next trip with us is even more seamless. Thank you for helping us improve!
Warm regards,
Portugal Getaways Team
Verified
Past and Present
Excellence from beginning to end! Booking, flights, accommodations, rental cars, excursions ALL superb. Helpful (and patient) staff. Every transition flawless.
Visited Sao Miguel and Terceira in the Azores. I was stationed at Lajes Field (U.S. Air Force base) on Terceira many years ago. We adopted our daughter there and wanted to take her 16 y/o son to introduce him to 50% of his heritage & culture. Because of Azores Getaways, the entire experience exceeded ALL our expectations!
We'd go again tomorrow if we could. Our grandson has cherished memories that will last a lifetime!
Date of experience: June 20, 2025
Reply from Portugal Getaways
Hi Steve,
Thank you so much for sharing such a meaningful and heartfelt review.
We’re truly honored to have played a part in this special journey for you and your family. Knowing that your return to Terceira—where such an important chapter of your life began—was everything you hoped for and more means the world to us. It’s especially wonderful to hear that your grandson now carries cherished memories of discovering his heritage.
From booking to each flawless transition, we're so glad everything came together seamlessly. Our team is deeply grateful for your kind words, and we'd be absolutely delighted to help you plan a return trip—anytime you're ready!
Warmest regards,
Portugal Getaways Team
Verified
Vacation of a lifetime
Great communication, good selection of experiences, and very reasonable prices!
Date of experience: June 20, 2025
Reply from Portugal Getaways
Hi Renee,
Thank you so much for your lovely review!
We’re thrilled to hear you had the vacation of a lifetime—that’s exactly what we hope for every traveler. It’s great to know that the communication, experience options, and pricing all contributed to a memorable trip.
We’d be delighted to help you plan your next adventure whenever you're ready!
Warmest regards,
Portugal Getaways Team
Verified
Portugal Getaways are the best !
I really enjoy dealing with Portugal Getaways,
The travel offers are very good, and the people are excellent. They are very friendly and helpful.
If you are reading this, and you have not yet used their services, I recommend that you reach out to them !
Date of experience: June 19, 2025
Reply from Portugal Getaways
Hi Michael,
Thank you so much for your wonderful review and kind recommendation!
We’re truly grateful for your continued support and are so happy to hear that you've enjoyed both the travel offers and your experience with our team. Providing friendly, helpful service is at the heart of what we do, and it means a lot to know it’s appreciated.
It’s always a pleasure to assist you, and we look forward to planning many more adventures together!
Warmest regards,
Portugal Getaways Team
Verified
Very attentive supportive staff
Very attentive & supportive staff. Reply to all concerns and questions in a very timely manner.
Very pleased. Would not hesitate to recommend the company or use this service again.
Date of experience: June 18, 2025
Reply from Portugal Getaways
Hi Aileen,
Thank you so much for your kind and thoughtful review!
We’re so pleased to hear that our team was attentive and supportive throughout your experience. Responding promptly and making sure you feel taken care of is exactly what we aim for, so it’s wonderful to know we delivered on that.
We truly appreciate your recommendation and would be delighted to assist you again whenever you're ready for your next getaway!
Warmest regards,
Portugal Getaways Team
Verified
Carolina was very helpful
Carolina was very helpful and personable. She listened to our questions and needs and provided recommendations that suited. We had to make changes due to friends not able to join us and Carolina was willing and able to offer some options. Would definitely recommend Portugal Getaways and Carolina!
Date of experience: June 18, 2025
Reply from Portugal Getaways
Hi Mary,
Thank you so much for your kind words and recommendation!
We’re delighted to hear that Carolina provided such helpful and personalized support. She’ll be so happy to know her care made a difference, especially during the changes to your plans. That kind of thoughtful service is exactly what we strive to offer every traveler.
We’d be thrilled to assist you again whenever you're ready for your next adventure!
Warmest regards,
Portugal Getaways Team
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