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Rated 5 out of 5 stars

It sounds like you're reviewing a product, possibly a mantle or surround for a fireplace and TV setup. I can understand how frustrating it can be when parts don't line up as expected, especially whe... See more

Company replied

Rated 5 out of 5 stars
Verified

Ponoma Steel has wide range of options, styles, and colors. We placed a special order with 2" radius curved corners which came well packed and on time. It installed in minutes for me (experienced home... See more

Company replied

Rated 5 out of 5 stars
Verified

The product we ordered came quickly-quicker than expected. The workmanship is superb. There are no rough edges - everything about the mantel speaks to the craftsmanship of the person who fabricated it... See more

Rated 5 out of 5 stars
Verified

The communication between Yuri and his partner with us was excellent. Whether through email or via phone, they were always available to answer all of our questions right away. We live in Hawaii, and w... See more

Company replied


Company details

  1. #21 of 173 best companies in Furniture Store
  2. #7 of 95 best companies in Decoration and Interior Design Store
  3. #1 of 10 best companies in Garden Furniture Shop
  4. #1 of 23 best companies in Outdoor Furniture Store
  5. #1 of 1 best companies in Sculpture
  6. #1 of 2 best companies in Shelving Store

About Ponoma

Written by the company

★ Free Worldwide Shipping on All Orders ★ Duties & Taxes Included ★ Hassle-Free Returns: Enjoy a 30-day Return Policy—we stand behind our product quality! ★

Premium Stainless Steel Furniture and Sculptures from Danville, IL United States

Free worldwide delivery

Ponoma LLC. is responsible for delivery fees, duties, and taxes

Ponoma LLC. is responsible for delivery fees, duties, and taxes
• Free delivery. The price you see is the price you get. Because we'll pay all delivery fees, duties, and taxes. • We ship worldwide* • We accept 30-day returns because we are sure about the quality of our goods. * - except for the list of countries - exceptions here: https://ponomasteel.com/pages/shipping-and-return-policies

Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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Rated 5 out of 5 stars

It sounds like you're reviewing a…

It sounds like you're reviewing a product, possibly a mantle or surround for a fireplace and TV setup. I can understand how frustrating it can be when parts don't line up as expected, especially when there's an added cost for painting. Self-tapping sheet metal screws could definitely be a good fix in that situation, as they would make installation smoother and save time.

It's great to hear, though, that despite the installation issues, the product delivered the look and protection you were after! Do you think the product’s benefits outweigh the installation hurdles

Date of experience: February 24, 2025

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Reply from Ponoma

Hello David,

Thank you for your review.
I'm glad you like our products.
In most cases, installing our shelves is a very simple process, but due to the abundance of options and differences in the structure of the walls and wall coverings, the installer has to solve additional problems, which are discussed on our website here:

https://ponomasteel.com/pages/how-to-install-floating-shelf-countertop-and-how-much-weight-can-the-ponoma-shelf-hold

Sometimes there may be questions that require joint discussion - do not hesitate to contact us if you have difficulties installing our shelves - we are always in touch and respond quickly.


Best regards,
Uri

Rated 5 out of 5 stars
Verified

5 stars plus!!!

I already left a 5-star plus review on Google. I am happy to leave another one here. I initially balked at paying for the Ponoma experience, and looked around for a less-expensive product. Couldn't find another with such stellar ratings. Bit the bullet, purchased a mantel to protect our TV from our unvented gas fireplace below. Fantastic product!!! Installation was relatively easy. Construction is first rate. And the functionality is remarkable! Our TV no longer overheats! Equally fantastic was the support we received from Uri at Ponoma regarding the best placement of our mantel. Exceptional experience!!!!!!

Date of experience: January 09, 2025

Rated 5 out of 5 stars
Invited

Look no further!!!

We absolutely love our custom stainless steel shelves! They have completed our kitchen. The shelves were really well packaged. We did have our carpenter install them so I can't attest to the ease of install but he didn't have anything negative to say. They are very sturdy! Highly recommend!

Date of experience: February 09, 2024

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Reply from Ponoma

❤️

Rated 5 out of 5 stars
Invited

They made exactly what I was looking…

They made exactly what I was looking for. I wanted the legs in a particular place but the engineering of that would have made it dangerous and they communicated that immediately. They told me where I could place them and it turned out great. It's a beautiful table that we couldn't be more happy with.
It shipped when they said it would ship too!

Date of experience: September 06, 2024

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Reply from Ponoma

Hi Alicia, that's great to hear. Thanks for the feedback. Feel free to email us a photo of your 84"x35"xh.30" (2" thick) Ponoma table with X-shaped legs. We'll publish it in our Gallery. Our other customers will appreciate it because they only see tables with U-shaped legs on our website. 😋

Rated 5 out of 5 stars
Invited

Love this company

Love this company! What made it so great is that the owner worked with us to create custom pieces for our home, and it turned out magnificent! Super easy to install, and they look great! The quality is top-notch. I definitely recommend this company to others!

Date of experience: June 03, 2024

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