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Rated 5 out of 5 stars

It's like having an embedded version of Canva for businesses. Great feature set at reasonable prices. Developers are very easy to work with

Rated 5 out of 5 stars

I use Polotno for users to create ads for a website. Polotno allows user's who have no knowledge in graphics to create a simple image for an ad.

Rated 1 out of 5 stars

I have received an email today that made me speechless. I’m sharing here: “Hello {my name here}, I need your help and I'm happy to pay for it. All I need is 5 minutes of your time. If yo... See more

Company replied


Company details

  1. Software Company
  2. Graphic Designer
  3. Software Vendor
  4. Video Editing Service
  5. Web designer

Written by the company

Polotno SDK is a developer-first toolkit for building custom design editors directly into your product. It lets you add image and video editing, templates, text, AI, and more—while keeping full control over the UX, layout, and branding. Why build from scratch? Polotno helps you move fast without sacrificing flexibility. You retain the user experience, keep users in your product, and avoid months of internal development.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


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Rated 1 out of 5 stars

Support

I got an email saying 50$ for a review

Date of experience: May 14, 2025

Polotno logo

Reply from Polotno

Originally this was a 5 star review, but I confronted the reviewer and said it’s not a review of Polotno sdk - it was a review of Polotno Studio. I said I’ll be flagging it for removal via email because the review is not relevant and fair. This person doesn’t even have an active account with Polotno SDK. I’ve added that I won’t be issuing any incentive for the review because as I later learned this violates the policy of Trustpilot. The response I got was ‘SCAMMER’ and the review changed to 1 star. I’ve got back to him saying OK I’ll pay 50 bucks even without review if he can just show the account which he obviously couldn’t as he doesn’t have one. Feeling this initial 50 bucks offer will haunt this profile for a while.

Rated 5 out of 5 stars

Very impressed with robust API, documentation and support!

Our business needs have required a lot of custom implementation which has been a very pleasant experience with their robust documentation and API. Communication with the developers has also been more than I could've hoped for! All this paired with fair and straightforward pricing means we'll be using Polotno for the foreseeable future!

Date of experience: May 13, 2025

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Rated 5 out of 5 stars

Polotno SDK has been a game changer for…

Polotno SDK has been a game changer for our platform!
The integration was smooth, and the editor’s flexibility allowed us to customize it perfectly for our needs. The performance is fast and reliable, and their support team is always responsive and helpful. Highly recommended for anyone looking to build a powerful design editor into their platform!

Date of experience: January 11, 2025

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Rated 5 out of 5 stars

Easy implementation and great customer support.

We're in the process of implementing Polotno into our real estate marketing platform, and the experience so far has been excellent. The editor is fast, intuitive, and highly customizable—exactly what we need to empower our users to create high-quality visuals quickly and easily.

What really stands out is how developer-friendly Polotno is. The documentation is clear, and the support team is responsive and helpful, making the integration process smooth and efficient. We're excited about the potential it unlocks for our users, and we’re confident Polotno will become a key part of our creative toolset.

Highly recommended for any platform looking to offer a seamless design experience.

Date of experience: May 08, 2025

Rated 1 out of 5 stars

Paid Trust?

I have received an email today that made me speechless. I’m sharing here:

“Hello {my name here},

I need your help and I'm happy to pay for it. All I need is 5 minutes of your time. If you enjoy Polotno SDK, please leave a review on TrustPilot. As a token of gratitude I'll slash $50 off your next bill or get you a gift card for the same amount, whatever works best. To claim your reward just reply to this email and attach a screenshot to your review.

Fair deal?”

There would nothing wrong if they did just ask for 5 star and review, but offering 50$ discount? I think trust can’t be purchased like this. It would be against Trustpilot policies.

Please review the comments made on trustpilot about this company. These are probably triggered by the deal they offerred.

Date of experience: May 12, 2025

Polotno logo

Reply from Polotno

Hi, I'm Misha from Polotno, I've sent out those emails. I've stopped the campaign since then and replied to every response that NO discount / gift card is going to be issued now or in the future.

Had this Turstpilot policy been made clearly visible, I wouldn't offer any incentive. No one reads 432 pages of buried T&Cs for every service they sign up for every single day.

What's twisted about Anon's review is that they don't see anything wrong with asking for 5 stars. Why would I even ask people for 5 stars if their experience was anything but that? I want folks sharing their honest thoughts. And I was willing to incentivize time invested – many of our customers are execs and founders spending thousands of dollars on the product. Claiming that a $50 gesture is buying trust and corrupting morality on $2–10k annual bill means having no real understanding of what Polotno is and the kind of crowd it serves.

To sum up:
1. I wish incentive terms were clearly communicated by TrustPilot.
2. I've cancelled the campaign and scrapped the offer.
3. I should have used a less aggressive email copy – I have overrelied on AI in that department.
4. Ethically, I don’t see an issue.

Rated 5 out of 5 stars

Polotno SDK is fantastic

Polotno SDK is fantastic. Getting the HTML version up and running took under a minute. When I needed deeper control, I switched to the React SDK. It’s a bit more involved but offers basically unlimited customization. I love how flexible and developer‑first this product is.

Date of experience: May 12, 2025

Rated 5 out of 5 stars

A great product and even greater support

Polotno is an amazing and easy to use SDK. It has continuous updates and the founders are fully engaged with the community. The support service is quick and they won't leave until you're satisfied. I wish them best of luck:

Date of experience: January 15, 2025

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Rated 5 out of 5 stars

Amazing product

Amazing product, community and people. We have used Polotno SDK for over a year now in our system, and our customers really love it!

By integrating this feature we have spared a lot of time and resources, as a result of this we can focus even more on our AI.

Would recommend Polotno any day.

Date of experience: May 12, 2025

Rated 5 out of 5 stars

Polotno: The No-Pressure, Developer-Friendly Solution That Saved Our AI Startup Time and Money!

My experience with Polotno was EXCELLENT from the very start, which took place several years ago when I reached out to the developer directly via an online chat to inquire about building my own online editor.

What sets Polotno apart from others (such as IMG.LY) is the helpful, "no pressure" responses you get from having email conversations from their team. At no time did I feel under pressure to sign up for their service.

Also, their free trail is next level and unlike other competitors. My developer and I are both excited to build using Polotno and our AI startup will save a lot of money over others who offer the same type of solution.

We are building ZITNALTA™ Studio as an AI-powered, Adobe Express Add-On and also a standalone online editor on our own domain. We are focused on AI-powered personalized, direct-mail fundraising letters, lead generating personalized postcards and customer-retention focused, personalized direct-mail catalogs for the USA market. All of which use variable data printing that we produce and mail in-house from our Monadnock Building location in downtown Chicago, IL.

If you are building an online editor and want to save money, deal with no-pressure and get the ultimate free trial experience, consider Polotno. It is the best solution for my AI-powered startup and I highly recommend it!

Date of experience: March 19, 2025

Rated 5 out of 5 stars

Very easy to set up and simple free dev trial

Very easy to set up even if you are not in one of the supported platforms (Svelte)

The simple trial system allows you to work internally building all your app without having to worry about fees when you are still definining the rest of your project which is a releave as there are allways delays <3

They just improved the documentation and now it is easier to browse through it while knowing what are you reading

Date of experience: May 12, 2025

Rated 5 out of 5 stars

Feels like Lego blocks for building a design tool

Polotno SDK has been a total game-changer for me. It feels like working with Lego blocks — everything is modular, customizable, and super easy to repurpose for whatever kind of app you’re building. I used it to build a custom design editor for my own project, and it slotted in perfectly.

What I love most is how it doesn’t force you into any specific UI or workflow. You get full control, and it just works out of the box. It’s lightweight, fast, and way easier to integrate than other bulky solutions I’ve tried. Plus, the developer is super responsive and actually cares about feedback.

If you’re building anything that involves design tools — merch, posters, social media content, whatever — Polotno gives you the perfect foundation without the headache.

Date of experience: April 04, 2025

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Rated 5 out of 5 stars

Great canvas cibrary

I have used Polotno on a persona project of mine and it was a breath of fresh air compared to the other canvas libraries, Misha was also very responsive when I had an issue on the Discord. Thank You!

Date of experience: May 12, 2025

Rated 5 out of 5 stars

Polotno is a great drop in visual…

Polotno is a great drop in visual editor. Our product needed the ability to have a customized easy drop in with many tools and features for our users. The team is great and responsive to billing questions.

We have been using their services for over a year and like forward to continue using them.

Date of experience: May 12, 2025

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