Delivery person very helpful. Microwave installed without issue. Maytag microwave came with sticker on door which is requiring a lot of goo gone to get off. Didn’t think real stickers were used anymor... See more
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Verified
After ordering 3 kitchen appliances I realized that the handles on the appliances were all different. I called the salesman Eric the next day and he was fantastic by helping us change the order to get... See more
Company replied
From sales to delivery, Plesser’s was a pleasure to work with. The salesman was professional and pleasant and the delivery people were very efficient in getting the oven inside, they even covered the... See more
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Verified
The two young men were professional. They were so careful to not damage my walls or the appliance. They worked so well together. Jose was so knowledgeable and both were so pleasant. Most importantly v... See more
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Company details
- #8 of 18 best companies in Appliance Store
- #1 of 2 best companies in Washer and Dryer Store
Written by the company
In an age when appliance/electronic stores and on-line buying websites seem to sprout up overnight and then just as quickly disappear, Plesser’s has been in business since 1919. Founded in 1919 by Sam Plesser, one of America’s oldest appliance stores is still going strong, while scores of competitors have gone out of business. Current owners, Marc Howard & Al Howard, third generation appliance men, follow the credo Sam Plesser established back in the beginning of the century, "Treat the customer with respect and offer them the best prices, products and support available.”
Contact info
6 East Main Street, 11702, Babylon, United States
- 1-877-957-5377
- marketing@plessers.com
- plessers.com
4.6
Excellent
11K reviews
Replied to 2% of negative reviews
Typically replies within 48 hours
Verified
Great service
Plesser's sales team takes the time to listen, answer questions, and provide quality customer service.
Date of experience: May 23, 2025
Reply from Plesser's Appliance
Thank you for the kind words! We're so glad to hear that our sales team provided the attentive and high-quality service you deserve. Taking the time to listen and support our customers is what we’re all about. We truly appreciate your feedback and look forward to helping you again in the future!
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Pleaser Review
Punctual, courteous, professional. Directional advice on initial use of the appliances
Date of experience: July 01, 2025
Reply from Plesser's Appliance
Thank you for your review! We're happy to hear that your experience was punctual, courteous, and professional. It's great to know our team was also able to provide helpful guidance on using your new appliances. We appreciate your feedback and hope you enjoy them for years to come!
Verified
Unhelpful Customer Service
They couldn’t deliver the dishwasher on time, so I had to cancel the order. Now, they’re trying to charge me $1000 in fees, even though the product cost $1500. Daniel from customer service was especially unhelpful and impatient.
Date of experience: June 05, 2025
Delivery person very helpful
Delivery person very helpful. Microwave installed without issue. Maytag microwave came with sticker on door which is requiring a lot of goo gone to get off. Didn’t think real stickers were used anymore. Still working on removing sticker & hope it doesn’t leave mark on door.
Date of experience: June 28, 2025
Reply from Plesser's Appliance
Thank you for your feedback! We're so glad to hear the delivery and installation went smoothly and that our team was helpful. We’re sorry to hear about the trouble with the sticker on your Maytag microwave—how frustrating!
For safe removal, in addition to Goo Gone, we recommend trying the following: Warm the area with a hair dryer for about 30 seconds to loosen the adhesive. Use a soft cloth or plastic scraper to gently lift the edges—avoid anything sharp to prevent scratching. Apply a bit of dish soap mixed with warm water to help remove any remaining residue after the bulk is gone.
Thanks again for choosing Plesser’s and enjoy your new microwave.
Our new LG Refrigerator
We recently purchased an LG Refrigerator from Plesser's Appliance in Babylon. We had an extremely positive experience with our long-time salesman Pete Romano. We have been satisfied customers of Pete's for the past 10 years. He continues to be an honest, reliable and knowledgeable individual.
His integrity and hands on approach to sales are the underlying reasons why we are loyal Plesser's customers.
Date of experience: April 23, 2025
Reply from Plesser's Appliance
Thank you so much for your kind and thoughtful review! We’re incredibly grateful for your continued loyalty over the past 10 years. It’s wonderful to hear that Pete has consistently provided you with honest, reliable, and knowledgeable service. His dedication and integrity truly reflect what we strive for at Plesser’s. We appreciate your trust and look forward to serving you for many more years to come!
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From sales to delivery
From sales to delivery, Plesser’s was a pleasure to work with. The salesman was professional and pleasant and the delivery people were very efficient in getting the oven inside, they even covered the edges of the porch steps to avoid damage to the oven. Very satisfied overall!
Date of experience: June 21, 2025
Reply from Plesser's Appliance
Thank you so much for your thoughtful review! We're thrilled to hear that your experience—from sales to delivery—was a positive one. It's great to know our team took extra care during the delivery process and that you felt well taken care of throughout. We truly appreciate your support and hope you enjoy your new oven!
Verified
Plessers has a good selection
Plessers has a good selection, good prices, and shipping was hassle free and fairly quick for a large item.
Date of experience: June 04, 2025
Reply from Plesser's Appliance
Thank you for the great feedback! We're happy to hear you were pleased with our selection, pricing, and hassle-free shipping experience. We appreciate your business and hope to work with you again in the future!
From sale to delivery
From sale to delivery everything was smooth and easy.
Date of experience: June 19, 2025
Reply from Plesser's Appliance
Thank you for your kind review! We're so glad to hear that everything went smoothly from start to finish. We truly appreciate your business and hope you enjoy your new purchase. Please don’t hesitate to reach out if there’s anything else we can help with!
I love Plesser’s Appliance
I love Plesser’s Appliance, Everyone was courteous and professional. Ordering was a breeze. I’m impressed with the installation, process and staff.
Date of experience: June 18, 2025
Reply from Plesser's Appliance
We're happy to hear that you had a wonderful experience with us. It's great to know that you found our team courteous and the ordering process easy. We appreciate your feedback.
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Installer arrived exactly on time
Installer arrived exactly on time. Item was installed and area was swept and cleaned. A perfect experience.
Date of experience: June 17, 2025
Reply from Plesser's Appliance
We're happy to hear that the installation was completed on time and to your satisfaction, including the cleanup. Thank you for your positive feedback!
Verified
Huge delay, poor communication
Purchased a refrigerator on May 6, delivery was estimated for May 27. Not ideal, but whatever. May 27 comes and I never receive any confirmation of delivery. Call Plesser's, I'm informed the refrigerator was damaged in transit. Plesser's says they will send a new one from their "local" carrier and the new delivery date is between June 6-13.
Now this is REALLY not ideal and completely egregious that I received ZERO communication about any of this until I called Pleaser's. Meanwhile, I was expecting the refrigerator to arrive on May 27, had sold my old refrigerator to make room for the new one and scheduled workers to install the new one on May 27.
For a whole week, I had no way to refrigerate food and ended up having to order every meal for my family which ended up being quite costly at $150+ day. Currently borrowing a small fridge from a neighbor while I wait for the new appliance to be installed. Tried communicating this financial duress and inconvenience to Plesser's and now they're completely ignoring me.
Date of experience: May 30, 2025
Professional and efficient service
Professional and efficient service. Keeping me informed on delivery time and promptness
Date of experience: June 14, 2025
Reply from Plesser's Appliance
We're happy to hear that you found our service professional and efficient. It's great to know we kept you informed about your delivery. Thank you for your feedback.
Prompt transaction and great delivery…
Prompt transaction and great delivery service
Date of experience: June 10, 2025
Reply from Plesser's Appliance
Thank you for your review! We're glad to hear the transaction was prompt and the delivery service met your expectations. We appreciate your support and look forward to assisting you again in the future!
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Great/easy appliance repair service.
Great/easy appliance repair service.
Plessers got a tech out quickly, no hassles, fixed problem, tech was polite and fixed issue. Plessers made it super easy.
Date of experience: May 23, 2025
Reply from Plesser's Appliance
Thank you for the great feedback! We're so glad to hear your repair experience was quick, easy, and hassle-free. Our goal is always to make things as smooth as possible, and we’re happy our team delivered.
We appreciate your kind words and look forward to helping you again whenever you need us!
Verified
Marvel Wine Refridgerator was delivered…
Marvel Wine Refridgerator was delivered with damage handle. Delivery staff should have easily noticed this and did not say anything. I had several appliances delivered so I did not notice this particular refridgerator was delivered with a damaged bent handle. They should have said something immediately when bringing it into the house
Date of experience: June 05, 2025
Verified
Excellent Experience at Plessers!
I was recently in the market for a new dryer and had a wonderful experience at Plessers thanks to Gerard Agostinello. From start to finish, he was incredibly helpful, professional, and patient. We never felt pressured at any point during the process. Gerard took the time to answer all our questions and helped us select the perfect dryer for our needs.
What really stood out was how smooth and simple the entire experience was. After placing our order, we ended up changing our minds about the color once we got home. Gerard had no issue updating the order for us—it was handled quickly and without any hassle. Delivery was also fast and efficient.
Overall, Gerard made what could have been a stressful purchase feel easy and pleasant. I highly recommend working with him and shopping at Plessers!
Date of experience: May 30, 2025
Reply from Plesser's Appliance
We're happy to hear that you had a wonderful experience! We appreciate you mentioning the helpfulness and patience you received while selecting your new dryer. It's great to know the color change was handled smoothly and the delivery was fast. Thank you for recommending us!
Perfect from start to finish
From the sales experience with Robert in Southampton to the impeccable and professional delivery, these guys are above and beyond in every way. Don't even hesitate to grab your appliances at Plessers. It's everything you want a sales experience to be.
Date of experience: June 06, 2025
Reply from Plesser's Appliance
We're glad you enjoyed your experience. It's wonderful to hear the sales and delivery service exceeded your expectations. Thank you for sharing your positive feedback; we appreciate it.
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Verified
Super courteous and efficient techs
Super courteous and efficient techs - arrived exactly at 7am and were done before an hours time
Highly recommend Plessers!
Date of experience: June 05, 2025
Reply from Plesser's Appliance
We're happy to hear that our technicians were courteous and efficient, arriving promptly and completing the work quickly. Thank you for recommending us!
Verified
Always a pleasure dealing with…
Always a pleasure dealing with Plessers. Extremely communicative from the sale to the delivery and installation day and time. Constant updates on day of delivery.
Date of experience: June 05, 2025
Reply from Plesser's Appliance
We're glad to hear that you find it a pleasure dealing with us. We appreciate your recognition of our communication throughout the sales, delivery, and installation process. Thanks for your feedback!
Verified
After ordering 3 kitchen appliances I…
After ordering 3 kitchen appliances I realized that the handles on the appliances were all different. I called the salesman Eric the next day and he was fantastic by helping us change the order to get the same handles. The order was delivered by two friendly guys who unwrapped everything outside, took the empty boxes and were very attentive to whatever my wife and I needed. This was my first time using Plessers and they are my new appliance place. Very nice experience after using P.C. Richard’s or Best Buy for 30 years.
Date of experience: June 04, 2025
Reply from Plesser's Appliance
We're glad you enjoyed your experience! It's great to hear that we could assist with your appliance order and ensure you got the matching handles you wanted. We appreciate your feedback regarding our team's attentiveness during delivery. Thank you for choosing us!
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