I've been helped by Ricardo Valdez this past week in getting set up for hip replacement surgery. Everything is so prompt and organized and I feel safe and secure that things are being handled for me... See more
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In the beginning it looked like too good to be true, but it was indeed true! What a great seamless system PlacidWay has! The coordinator, Gerald was just fantastic in every aspect of coordination, i... See more
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I had surgery with Dr. Perretta in Tijuana, Mexico a couple of weeks ago, best decision ever. I needed an urgent surgery and the doctor accommodated me in his busy schedule. I would like to give a spe... See more
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The bottom line is the quality of the stem cells harvested and the safe and effective administration of them into the damaged area of the body. I went in with an arthritic right knee. I was given 5000... See more
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Company details
Written by the company
PlacidWay is designed as the ultimate resource for the health and wellness tourism industry, more commonly known as medical tourism. At PlacidWay, we strive to offer you the best resources and information on medical providers found in a multitude of international destinations in order to help you make safe, effective and affordable choices regarding your healthcare.
Contact info
8008 East Arapahoe Court, Suite 100, 80112, Centennial, CO, United States
- +1.303.500.3821
- info@placidway.com
- placidway.com
4.7
Excellent
96 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
A Life-Changing Experience with PlacidWay – Highly Recommended!
Hi, I’m Shams, and I recently had the chance to undergo stem cell therapy for diabetes in Mexico, with the help of PlacidWay. I can honestly say it was an amazing experience from start to finish.
From the very first moment I reached out to PlacidWay, the team was incredibly supportive. Vidya, in particular, was a lifesaver. She guided me through every step of the process, answering all my questions and addressing my concerns. At first, I was nervous about seeking treatment abroad, but Vidya’s expertise and her dedication to making sure I felt comfortable really made a huge difference.
The treatment itself went incredibly smoothly. The medical team in Mexico was top-notch—professional, knowledgeable, and made me feel safe throughout the whole process. From the initial consultations to the follow-up care, everything was well-organized and stress-free, thanks to PlacidWay's support.
Thanks to Vidya and the entire PlacidWay team, this wasn’t just a medical procedure—it was a life-changing journey for me. I’m so grateful for the chance to improve my health, and I wholeheartedly recommend PlacidWay to anyone considering medical tourism, especially stem cell therapy. Their genuine care, professionalism, and support made all the difference.
Thank you, PlacidWay!
Date of experience: June 24, 2025
Very helpful and you can trust them…
Very helpful and you can trust them doing what needs to be done
Date of experience: June 20, 2025
Positive Experience with PlacidWay…
Positive Experience with PlacidWay Medical Tourism
The PlacidWay team was professional, attentive, and easy to work with throughout the entire process. Their support made a real difference, and I’d definitely recommend their services to anyone considering medical treatment abroad.
Date of experience: May 20, 2025
Reply from PlacidWay
Dear Hina Munawar,
Thank you for your wonderful feedback. We are so happy to hear that you had a positive experience with the PlacidWay team.
It's truly rewarding to know that our professional and attentive support made a real difference in your medical journey. We strive to make the entire process as seamless as possible for everyone we assist. Your recommendation means a great deal to us.
If you ever need assistance with medical treatment abroad in the future, please know that we are here to help.
Regards,
PlacidWay Medical Tourism
Ricardo has been a real help!
I've been helped by Ricardo Valdez this past week in getting set up for hip replacement surgery. Everything is so prompt and organized and I feel safe and secure that things are being handled for me rather than my having to shift around and arrange things on my own.
Date of experience: May 08, 2025
Reply from PlacidWay
Hi Tracy O'Connell,
Thank you so much for sharing your wonderful feedback! We're incredibly pleased to hear about your positive experience with PlacidWay Medical Tourism, and especially with the support you received from Ricardo Valdez.
It's fantastic to know that Ricardo has been a real help in getting you set up for your hip replacement surgery. We understand that organizing medical procedures can be daunting, so we're delighted that you found the process prompt and organized, and that you feel safe and secure knowing things are being handled for you. At PlacidWay, we strive to make your medical journey as seamless and supportive as possible, and Ricardo's dedication is a great example of our team's commitment.
We’re so glad we could assist you in this important step. If you need any further assistance as you move forward or have any questions at all, please don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism
Great experience
Josh, Eve, and Dr. North were all very welcoming and professional. The stem cell injections were painless and took a lot less time than I anticipated. It has been two weeks since the injections and I am beginning to feel the results. Very happy with the experience.
Date of experience: April 11, 2025
Reply from PlacidWay
Hi Russell Bray,
Thank you so much for sharing your great experience! We're absolutely delighted to hear about your positive journey and the results you're beginning to feel from your stem cell injections.
It's wonderful to know that Josh, Eve, and Dr. North were all very welcoming and professional. We understand how important a supportive and skilled medical team is, and we are so pleased they made your experience a good one. We're also glad to hear that the procedure itself was painless and quicker than you anticipated – that's fantastic news!
Knowing that you are already beginning to feel the results just two weeks after the injections is truly encouraging. At PlacidWay Medical Tourism, our aim is to connect patients like you with high-quality medical care that leads to positive outcomes, and your feedback tells us we are on the right track.
We are so happy that you are pleased with your experience. If you need any further assistance or have any questions as you continue to see results, please don’t hesitate to reach out.
Regards,
PlacidWay Medical Tourism
What a great experience yeswith…
What a great experience with Barbara,very consistence,polite and patient.
Thanks for all the calls and responses at a appropriate time.🙏🙏🙏
Date of experience: April 15, 2025
Reply from PlacidWay
Hi Theresa Odunayo Olaniyi,
Thank you so much for taking the time to share your wonderful feedback! We are so pleased to hear about your great experience with PlacidWay Medical Tourism.
It's especially rewarding to know that Barbara provided you with such consistent, polite, and patient support. We understand how important timely communication is, and we're delighted that Barbara’s calls and responses were helpful and came at appropriate times for you. Our team, including dedicated individuals like Barbara, strives to ensure every person we assist feels well-cared for and supported throughout their journey.
We truly appreciate your kind words. If you require any further assistance or have more questions in the future, please know that we at PlacidWay Medical Tourism are always here to help!
Regards,
PlacidWay Medical Tourism
Thanks for the good service
Thanks for the good service, very helpful
Date of experience: April 10, 2025
Reply from PlacidWay
Hi Lovely Greicillia,
Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback.
We are delighted to hear that you found our service to be good and very helpful. At PlacidWay Medical Tourism, our goal is always to assist you effectively on your medical tourism journey, and it's wonderful to know we achieved that for you.
If you have any further questions or need assistance in the future, please remember we’re always here for you!
Regards,
PlacidWay Medical Tourism
Bicep Surgery in Tijuana
I had surgery with Dr. Perretta in Tijuana, Mexico a couple of weeks ago, best decision ever. I needed an urgent surgery and the doctor accommodated me in his busy schedule. I would like to give a special shout out to Ricardo my PlacidWay coordinator who was very efficient and helped me to find the best doctor and schedule my surgery within 48 hours. Thank you!!
Date of experience: February 15, 2025
Reply from PlacidWay
Thank you, Juan, for sharing your experience! We’re so happy to hear that your bicep surgery in Tijuana with Dr. Perretta went smoothly and turned out to be the right decision for you. It’s wonderful that Ricardo, your PlacidWay Medical Tourism coordinator, was able to assist you quickly and efficiently—getting everything arranged within 48 hours is no small feat! We’re proud to be part of your journey and are always here if you need anything in the future.
Regards,
PlacidWay Medical Tourism
Great experience
I was fascinated by politeness, helpfullness and kindnes of PlacidWay associate that contacted me (25.3.). I got every answer I was looking for, he was very nice in our conversation, provided me with a lot of important data.
And two days later (27.3.) he contacted me again with aditional information and to ask if everything was OK.
Date of experience: March 27, 2025
Reply from PlacidWay
Thank you, Tatjana, for your thoughtful review! We’re so pleased to hear that your experience with PlacidWay Medical Tourism was such a positive one. It’s great to know that our associate made you feel supported, answered all your questions, and followed up with helpful information. That kind of care is exactly what we aim to provide to everyone we assist. If there’s anything else you need moving forward, we’re just a message away!
Regards,
PlacidWay Medical Tourism
ThePromt and Cordial Assistance
The prompt and cordial response from Miss Vidya and nice and timely meeting with doctor made us confident and Happy. We wish to have similar support always.
Date of experience: March 19, 2025
Reply from PlacidWay
Thank you, Shahin, for your wonderful feedback! We’re so glad to hear that Miss Vidya’s prompt and cordial assistance, along with your timely meeting with the doctor, helped make your experience smooth and reassuring. Providing confidence and support to our patients is always our goal, and we truly appreciate your kind words. If you ever need assistance in the future, we’ll be more than happy to help!
Regards,
PlacidWay Medical Tourism
excellent especially the help from…
excellent especially the help from Vidya. She is kind and compassionate
Date of experience: March 07, 2025
Reply from PlacidWay
Thank you, Miranda, for your kind words! We’re delighted to hear that Vidya was able to assist you with such kindness and compassion. Providing support and guidance throughout your medical journey is always our priority, and it’s wonderful to know she made a positive impact. If you ever need any further assistance, we’re always here to help.
Regards,
PlacidWay Medical Tourism
Placidway was so helpful
Placidway was so helpful, professional and efficient helping me along the way with my medical needs in Mexico. I recommend them highly for those searching medical options abroad.
Date of experience: February 25, 2025
Reply from PlacidWay
Thank you, Kristin, for your kind words! We’re so pleased to hear that PlacidWay Medical Tourism was helpful, professional, and efficient in assisting you with your medical needs in Mexico. Our goal is to provide seamless support for those exploring medical options abroad, and we truly appreciate your recommendation.
If you ever need assistance again or have any questions, PlacidWay Medical Tourism is always here for you. Wishing you continued health and well-being!
Best regards,
PlacidWay Medical Tourism
Meniscus knee procedure…
The bottom line is the quality of the stem cells harvested and the safe and effective administration of them into the damaged area of the body. I went in with an arthritic right knee. I was given 5000mg intravenously of vitamin c to reduce inflamation. I was the given a local anesthetic for the injection of 20 million cells directed at my damaged meniscus. Dr. North administered both injections quickly and painlessly. After the Toyota limo dropped me off at my hotel, I walked to pick up my laundry. Felt good. I'll update in a few weeks and let you know the outcome.
Date of experience: February 11, 2025
Reply from PlacidWay
Thank you, Ralph, for sharing your detailed experience! We’re glad to hear that your meniscus procedure went smoothly and that PlacidWay Medical Tourism was able to connect you with quality care. The combination of advanced stem cell treatment and expert administration is key to effective recovery, and it’s great to know that you felt good even shortly after the procedure.
We appreciate your willingness to share updates, and we look forward to hearing about your progress in the coming weeks. If you need any further assistance, PlacidWay Medical Tourism is always here for you. Wishing you a smooth recovery!
Best regards,
PlacidWay Medical Tourism
Easy
It was so easy to get a consultation and speak with the Doctor. A representative check up on me even after my surgery! I would definitely use them again and I plan to.
Date of experience: January 28, 2025
Reply from PlacidWay
Thank you, Lisa, for your wonderful feedback! We’re so happy to hear that your experience with PlacidWay Medical Tourism was smooth and that connecting with a doctor was easy. Providing ongoing support, even after surgery, is an important part of our commitment to patient care.
We truly appreciate your trust and are glad to know you plan to use PlacidWay Medical Tourism again. If you ever need anything, we’re always here for you!
Best regards,
PlacidWay Medical Tourism
Professional Services
The staff have been professional, courteous and prompt in response and guidance in helping me find the appropriate doctors and clinic for me. The patient portal is easy and well done.
Date of experience: January 08, 2025
Reply from PlacidWay
Thank you so much, Lisa, for your wonderful feedback! We're delighted to hear that our team’s professionalism and prompt support made your experience smooth and helpful. It’s great to know you found our patient portal easy to use as well. If you need any further assistance in finding the right medical care, we’re always here to help.
Warm regards,
PlacidWay Medical Tourism
your staff name vidya very professional
Date of experience: January 06, 2025
Reply from PlacidWay
Thank you so much for your kind words, Habillah! We're happy to hear that Vidya provided you with professional support. We’re proud to have dedicated team members like her who are committed to helping our customers. If you need any further assistance, please don't hesitate to reach out.
Warm regards,
PlacidWay Medical Tourism
Helpful Customer Service
I reached out to PlacidWay while exploring stem cell therapy for anti-aging purposes, and my experience with their customer service was excellent. Gerald and Raquel were incredibly helpful throughout the process, providing me with a range of options, including doctors and consultations tailored to my needs. They were prompt, professional, and patient in answering all my questions, making me feel confident in exploring my options.
Although I ultimately decided not to proceed with PlacidWay, I genuinely appreciated their support and the effort they put into guiding me. I highly recommend their services to anyone looking for personalized and reliable assistance in navigating healthcare options.
Date of experience: December 24, 2024
Reply from PlacidWay
Thank you so much for your thoughtful feedback, Sarah! We're truly glad to hear that Gerald and Raquel provided you with exceptional support and helped you feel confident while exploring stem cell therapy options. Even though you decided not to proceed, we genuinely appreciate your recommendation and kind words. If you ever wish to explore healthcare options again, we’ll be here to provide the same personalized and reliable assistance.
Warm regards,
PlacidWay Medical Tourism
Looked too good to be ture, but it's true!
In the beginning it looked like too good to be true, but it was indeed true! What a great seamless system PlacidWay has! The coordinator, Gerald was just fantastic in every aspect of coordination, information sharing, cost estimate, scheduling etc. through calls, and chat both in SMS and email. His relentless positive performance impressed me a lot.
I wish them many success in their endeavor which will surely help the needy across the world.
Thank you
Date of experience: December 10, 2024
Reply from PlacidWay
Thank you so much for your wonderful feedback, Narayan! We're happy to hear that your experience with PlacidWay exceeded your expectations. Gerald will be delighted to know that his dedication and support made such a positive impact on your journey. Your kind wishes mean a lot to us, and we remain committed to helping people worldwide access quality healthcare. If you ever need assistance again, we’re always here to help.
Warm regards,
PlacidWay Medical Tourism
Very professional experience
I had such a great coordinator named Wilmer. He was very patient, attentive and kept me update every step of the way.
Date of experience: December 06, 2024
Reply from PlacidWay
Hi LaDeamMa,
Thank you so much for your kind words about Wilmer! We're happy to hear that he provided such excellent service and made your experience with PlacidWay so positive.
At PlacidWay, we try to provide exceptional customer service, and we're proud to have a team of dedicated and knowledgeable coordinators like Wilmer. We're so glad that he was able to assist you with every step of your medical tourism journey.
If there's anything else we can do to help, please don't hesitate to reach out. We're always happy to assist you in any way we can.
Thank you again for your kind words, LaDeamMa. We hope to see you again soon!
Regards,
The PlacidWay Team
Great experience with PlacidWay
Great experience with PlacidWay. Everyone was very personable and felt they had my best interest and health at the forefront.
Date of experience: November 25, 2024
Reply from PlacidWay
Thank you so much for your kind words, Terry! We’re so glad to hear that you had a positive experience with PlacidWay. It's wonderful to know that you felt supported and that we were able to prioritize your health and well-being. If you ever need further assistance, we’re always here to help!
Regards,
PlacidWay Medical Tourism
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