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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, patience, and ability to explain complex topics clearly. Consumers appreciate the agents' expertise in helping them find the best plan to meet their specific needs. Many reviewers specifically mentioned individual representatives by name, highlighting their exceptional service and personalized attention. People also express satisfaction with the overall service and user experience. The application process is often described as easy and straightforward. The app is generally well-received, although some users have suggested improvements for optimization. Overall, reviewers are pleased with the company's commitment to providing helpful and informative assistance throughout the insurance selection process.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

My representative, Sonia explained the different plans and we found one that met my needs. I'm a teacher transitioning to a new county and need health insurance for three months. The COBRA insurance t... See more

Company replied

Rated 5 out of 5 stars
Verified

Picking an insurance plan can be super overwhelming. After explaining our situation, the agent was able to help us find the best plan!

Company replied

Rated 4 out of 5 stars
Redirected

Just completed my first STM enrollment. Super easy. The flow of the application process is one of the most user friendly I've ever experienced. Your Agent/Broker service team is phenomenal. Live,... See more

Company replied

Rated 5 out of 5 stars
Verified

Maria the agent was fantastic. she made things so simple and easy to understand and sincerely aimed to help me find the best plan for my family. she was exceptionally pleasant, easy to understand and... See more

Company replied


Company details

  1. #16 of 20 best companies in Health Insurance Agency
  2. #3 of 7 best companies in Accident Insurance Company
  3. #4 of 5 best companies in Dental Insurance Agency
  4. #71 of 98 best companies in Insurance Agency
  5. #6 of 10 best companies in Personal Insurance Company
  6. #2 of 3 best companies in Student Insurance Company

About Pivot Health

Written by the company

Promo Image

Flexible. Budget-Friendly.


Get health insurance for 30 days or up to 364 days, for extended durations for two or three years, depending on your state regulations. Join more than 150,000 consumers we've helped get access to healthcare.

You make changes in your life, and Pivot Health is right there with you, moving in any direction you need to go. From health insurance products that fill a need in the short term to budget-friendly no-deductible health insurance plans to supplemental insurance products that help you better afford your healthcare - Pivot Health allows you to transition through any stage and not be caught without health insurance coverage and suddenly facing large medical bills.

Uninsured & Need Coverage
Can't Afford Obamacare
Don't Qualify for Medicaid
Not Ready for Medicare
Need Supplemental Insurance

10-Day Free Look Period

Enroll with no obligation!

If you have not filed a claim within 10-days of purchasing your health insurance coverage, you can cancel and we will refund your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Helpful and pleasant experience

Picking an insurance plan can be super overwhelming. After explaining our situation, the agent was able to help us find the best plan!

Date of experience: June 29, 2025

Pivot Health logo

Reply from Pivot Health

SO happy you were able to connect with an independent agent, and they recommended our health insurance plans! You are right - choosing between plans can be overwhelming. Working with an agent is always a good idea, so smart move on your part! Thank you for your business,

Rated 5 out of 5 stars
Verified

The agent was great

The agent, Heather Majka, was exceptional. She quickly determined options and helped us pick the right one.

Date of experience: July 03, 2025

Pivot Health logo

Reply from Pivot Health

Shout out to Heather! We’re thrilled you had a great experience with an independent agent who recommended Pivot Health for you. We appreciate your review and your business!

Rated 5 out of 5 stars
Verified

The Advisor (Danny) took all the time I…

The Advisor (Danny) took all the time I needed to get a full understanding of a sometimes complex subject, and had no issue going over the same ground until I had grasped the information.

Date of experience: July 02, 2025

Pivot Health logo

Reply from Pivot Health

WONDERFUL. It sounds like you found a trusted independent agent who knew their stuff. That can make a huge difference when trying to decide your best route for coverage. Thank you so much for your business!

Rated 5 out of 5 stars
Verified

Cameron was great!

Cameron was great!! He was very professional and made sure I could keep my current doctors.

Date of experience: July 02, 2025

Pivot Health logo

Reply from Pivot Health

Awesome! It sounds like you found an independent agent who recommended a Pivot Health short-term plan that will be flexible for your lifestyle. We’re happy you were able to gain coverage for your needs, and appreciate your business!

Rated 5 out of 5 stars
Verified

My representative

My representative, Sonia explained the different plans and we found one that met my needs. I'm a teacher transitioning to a new county and need health insurance for three months. The COBRA insurance that was available for me was not an affordable option for me at this time. Thank you Sonia for your kindness and expertise.

Date of experience: July 01, 2025

Pivot Health logo

Reply from Pivot Health

Shout out to Sonia! Short-term medical insurance can be a great stop-gap when you are between health insurance and just need financial protections in place should the unexpected occurred. We’re thrilled you were able to connect with her and get covered. Thanks for your business!

Rated 5 out of 5 stars
Verified

Pivot review

The representative, Nyehl Howard was very helpful.
Walked me through all the steps of application.

Date of experience: June 25, 2025

Pivot Health logo

Reply from Pivot Health

Nice! We love hearing about great client-agent experiences with our independent partners who recommended Pivot Health plans. So happy you found the application process easy with a little help along the way. Thanks for your business!

Rated 5 out of 5 stars
Verified

Customer Reps

Date of experience: July 01, 2025

Pivot Health logo

Reply from Pivot Health

We agree - our licensed insurance agent partners ARE 5-star winners! We appreciate your review and thank you for your business!

Rated 4 out of 5 stars
Verified

Very easy process to complete

Very easy process to complete

Date of experience: June 30, 2025

Pivot Health logo

Reply from Pivot Health

That’s great! We’re thrilled you thought the application and enrollment process on PivotHealth.com was so easy to navigate and complete. We greatly appreciate your business!

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service

Date of experience: June 30, 2025

Pivot Health logo

Reply from Pivot Health

Sweet! We’re thrilled you were able to find the help you needed and get your questions answered. That’s so great. Thanks so much for your business!

Rated 5 out of 5 stars
Verified

Excellent service!

Date of experience: June 27, 2025

Pivot Health logo

Reply from Pivot Health

NICE. It sounds like you worked with an independent insurance agent who recommended Pivot Health for your health insurance coverage needs. The fact that you had excellent service makes us proud of our third-party partners who we contract with. We appreciate your review and thank you for your business!

Rated 5 out of 5 stars
Verified

Signing up was simple & only took a few…

Signing up was simple & only took a few minutes!

Date of experience: June 26, 2025

Pivot Health logo

Reply from Pivot Health

Awesome! We love hearing you found the process of enrolling in a short-term medical plan so seamless and efficient. We appreciate your review and thank you for your business!

Rated 5 out of 5 stars
Verified

I made an inquiry about my premium

I made an inquiry about my premium. The representative was helpful and kind.

Date of experience: May 30, 2025

Pivot Health logo

Reply from Pivot Health

Wonderful! We are always happy to hear our third-party insurance partners are treating our members well. Happy you had a good experience. Thanks for your business!

Rated 5 out of 5 stars
Verified

Good customer service and attentive.

Date of experience: June 27, 2025

Pivot Health logo

Reply from Pivot Health

That’s great! It sounds like you connected with a licensed insurance agent who recommended Pivot Health and was able to help you find the best short-term medical plan for your needs. We appreciate your business!

Rated 4 out of 5 stars
Verified

Chris was very helpful and informative

Chris was very helpful and informative, we just signed up today.

Date of experience: June 27, 2025

Pivot Health logo

Reply from Pivot Health

Shout-out to Chris! It sounds like you connected with an independent licensed insurance agent who recommended Pivot Health, and was able to help you find the best short-term medical plan for your needs. Happy to have you as a new policyholder!

Rated 5 out of 5 stars
Verified

Nicole was very helpful!

Date of experience: June 25, 2025

Pivot Health logo

Reply from Pivot Health

Shout-out to Nicole! We’re so happy to hear you found an independent agent to point you to Pivot Health for your health insurance needs. Thanks for your business!

Rated 5 out of 5 stars
Verified

All representatives were patient

All representatives were patient, knowledgeable and thoughtful!

Date of experience: June 26, 2025

Pivot Health logo

Reply from Pivot Health

Hooray! It sounds like you found a great independent agency with licensed insurance reps who recommended Pivot Health, which we LOVE. So happy you had a great experience with one of our partners. Thanks for your business!

Rated 5 out of 5 stars
Verified

Easy to use website.

Date of experience: June 26, 2025

Pivot Health logo

Reply from Pivot Health

Our technologists just did a happy dance. You made their day! We’re thrilled to hear you thought the Pivot Health’s website was easy to use, and we look forward to serving you. Thanks for your business!

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