Pinrain Reviews 28

Scam! I ordered a pair of shoes and shortly after received an email confirmation of the order. I waited and gave them about 1.5 weeks and when I didn't hear anything I reached out to look for an update. Crickets. I sent a second message. Still nothing. That same day I reached out to PayPal who promptly issued me a refund. Their prices are enticing because it's a giant freaking scam! Don't order from here!

Date of experience: June 23, 2025

I ordered 2 pair of shoes. About an hour later, I got notified by paypal that my order would cost $16 dollars more. Since I have never had a company raise the price on an item that I had already put on my credit card before I became suspicious and requested paypal to cancel my order. Paypal did not and after 6 weeks of not receiving my order, paypal did credit the entire amount back to my card.

Date of experience: April 18, 2025

Review is based on research, not actual purchase. Basically, everything about this site is suspect. Fake Trustpilot ratings with no link to click on for verification. No legitimate contact information: invalid business address, no phone number, fake customer service email address. Several other dubious bits: references to Keeneysports (another highly suspicious site), shipping costs of $8.9 (not $8.90...). Based on another reviewer, I tried adding 200 pairs of shoes to my cart, and they were supposedly willing to give me a $12,800 discount and sell all 200 pairs for $400. Bottom line: AVOID THIS SITE, IT IS A COMPLETE SCAM.

Date of experience: June 07, 2025

Ordered on May 18. The order status continued to show PENDING for the next 10 days. There was no communication of order status. Worse, the seller did not respond to any of my four messages including my request to cancel the order. This is a fraudulent seller to be avoided.

Date of experience: May 17, 2025

I purchased a pair of Hoka Speedgoats on 4/21. After a few days I was curious about the status and reached out about shipping. Crickets. So I contacted them a couple more times. No response. I then saw the Trust Pilot reviews so I contacted PayPal. PayPal reached out to them and gave them 10 days to respond which they didn't. Today , 5/20/25, PayPal issues me a full refund. Pinrain are crooks.

Date of experience: April 21, 2025

Would somebody please put these people in jail where they belong?

Date of experience: May 17, 2025

Scam. Avoid this website. No response from customer service on their website.

Date of experience: April 10, 2025

Paid for pair of shoes April 5.
First- they made my payment by amazon to some person not to the company. I was surprised but paid.
Second, location of warehouse (if they have one because most likely that company is fake and fraud) is China.
Now May 6, by provided trucking number from seller the status of parcel is delivered, but I never received it. Contacted them, zero responses.

Date of experience: April 03, 2025

Like others, I ordered shoes that were never delivered. And, like others, I wish I had read all of these reviews before placing an order. DO NOT TRUST!!

Date of experience: April 16, 2025

TOTAL SCAM. I MADE AN ORDER AND NEVER RECEIVED AN CONFIRMATION EMAIL DIRECTLY FROMTHE COMPANY AND THAT GAVE ME PAUSE. I WISH I HAD SEEN THIS SITE BEFORE I PLACED THIS ORDER. NOW THEY WILL NOT RESPOND TO MY EMAILS.

Date of experience: April 30, 2025

Total scam. Bought sneakers and they were never delivered. Sent them 4 emails and zero response. There is not a phone number listed for contact. STAY AWAY from this company.

Date of experience: April 25, 2025

This company is a total scam . Bought a pair of shoes. They charged my credit card. No shoes. I’ve tried to contact them several times no response. I’m turning this over to the Texas attorney general office. He loves filing on fake companies like this. My name is Gerald Anderson.

Date of experience: April 20, 2025

This site is a complete scam. I just wished I would have read this first. I bought some shoes that at first it was for $71.94 but my card was charged $78.90. I've emailed and emailed with no response. Luckily, I used PayPal and hopefully will get my money back. SCAM, SCAM, SCAM!!!! Don't be fooled by the cheap prices.

Date of experience: April 25, 2025

This site is a scam. I did place an order, money was deducted from my Paypal acct. PINRAIN said "Order did not go thru...repay here.....
They did not respond to my reply. Paypal did refund my account. I am disappointed in humanity (Pinrain)

Date of experience: April 01, 2025

terrible, ordered shoes a month ago and cant get a status update

Date of experience: April 05, 2025

I ordered a pair of Hoka's, total scam. 2-5 delivery what a joke. 3 emails.... no return. Why is this site still open.???

Date of experience: March 05, 2025

This site and company area a scam. They have no product. You send money and they never send product.
Money goes to a Ron Freelund and he never responds,

Date of experience: March 16, 2025

Buyer Beware!
Once I placed my order and my credit card was charged I received a receipt and never heard another word from them. I tried contacting them via their web portal and via Email only to be ignored. I am now pursuing fraud charges via my credit card company.

Date of experience: March 12, 2025

Well, I was duped. They stole $71.94 from me with on 3/13/25 no way to get it back. I guess you live and learn. Don't be sucked in by their low prices like I was! This is what happens when you try to save a few bucks. If it feels too good to be true, it probably is.

Date of experience: March 25, 2025

This is a scam website. Thankfully I used Paypal so they are refunding my money. Do not order from this company.

Date of experience: March 16, 2025