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I purchased the Elina Cadillac Reformer. It arrived within the time predicted, carefully packaged so that everything arrived in great condition. The reformer is very well built…my instructor came ov... See more
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I’m often very nervous making big purchases online, however this one turned out to be a pleasure. Overall effortless exeperience. Delivery did take a while but I was told that before I placed the orde... See more
Verified
Pilates reformers aren’t cheap but you definitely get what you pay for. I have been using my cadillac for months now and I’m so impressed with how they perform. I can really feel my body transforming
Verified
Sol from Customer Service was very responsive about getting missing parts to us. He communicated well with us from order of the Pilates chair all the way to delivery. The chair is beautiful and we a... See more
Company details
Written by the company
Pilates Matters is an online retailer providing competitive prices on the best Pilates Equipment available. We are an authorised dealer for all your favourite Pilates brands. We provide high quality products that you can rely on with top-rated customer service. Since opening we have built up a reputable establishment online. We have a great team and are growing rapidly. If you have any questions about our products, or if you would like to check the availability of an item, please feel free to get in touch. Our team are always willing to help.
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Quality of my cadillac is outstanding
Date of experience: June 19, 2025
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One of the only companies that are…
One of the only companies that are happy to offer genuine, helpful advice. Seems like everyone else is just trying to sell me something
Date of experience: May 02, 2025
Thanks for the price match!
Date of experience: June 12, 2025
Fast and Great Quality Reformer
Date of experience: June 10, 2025
Very Happy to chose Pilates Matters
Very Happy to chose Pilates Matters
Date of experience: June 05, 2025
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Pilates Matters offers a decent…
Pilates Matters offers a decent selection of Pilates equipment. I opted for a Peak Pilates Casa based on a sales rep's advice. The price was fair, but the shipping took a week longer than expected
Date of experience: June 13, 2025
Recently purchased a Merrithew Ladder…
Recently purchased a Merrithew Ladder Barell from Pilates Matters. The variety of accessories they offer is quite impressive. A sales rep recommended this particular model, and it has been a good fit for my needs.
Date of experience: June 13, 2025
Amazing experience with Pilates…
Amazing experience with Pilates Matters. Got the BASI Systems Reformer with Tower, and it's top-notch. Yes, shipping was a tad slow, but the customer service is so good, it makes up for it.
Date of experience: June 10, 2025
Chair is sturdy and well-made.
Ordered a Peak Pilates Chair from Pilates Matters. The product is sturdy and well-made.
Date of experience: May 22, 2025
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Pilates Matters has a great selection…
Pilates Matters has a great selection of equipment, and I love my new Merrithew Spine Corrector. However, the shipping time was a bit longer than I anticipated. Customer service was responsive and kept me updated, which I appreciated.
Date of experience: April 26, 2025
Verified
The Elina Pilates Reformer from Pilates…
The Elina Pilates Reformer from Pilates Matters is a solid piece of equipment.
Date of experience: April 26, 2025
Verified
Verified
Cadillac was super easy to set up and…
Cadillac was super easy to set up and use.
Date of experience: November 27, 2024
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This is a spammer
This is a spammer. The bought a bad email list with names of past employees from over 10 years ago, emailed them without their permission and when you the main number you get a voice recording. Sending emails to deceased employees is not a way to gain my trust. Buying email lists and spamming people is against the law. They should read the CAN/SPAMM act passed by our US congress.
Date of experience: October 10, 2024
Recently purchased a Merrithew Ladder
Recently purchased a Merrithew Ladder Barell from Pilates Matters. The variety of accessories they offer is quite impressive. A sales rep recommended this particular model, and it has been a good fit for my needs.
Date of experience: August 21, 2024
The price was fair
Pilates Matters offers a decent selection of Pilates equipment. I opted for a Peak Pilates Casa based on sales rep’s advice. The price was fair, but the shipping took a week longer than expected.
Date of experience: April 10, 2024
Verified
I purchased the Elina Cadillac…
I purchased the Elina Cadillac Reformer. It arrived within the time predicted, carefully packaged so that everything arrived in great condition. The reformer is very well built…my instructor came over to look at it and was very impressed with the quality. While the pieces are numbered to help with assembly, there were no instructions included. The YouTube video we found was made in 2000 and didn’t include some changes which have been made. This would be the only criticism I would have…otherwise I’m very happy with my purchase and feel that I received great quality at a reasonable price.
Date of experience: February 24, 2024
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Verified
Pilates Matters delivered
Sol from Customer Service was very responsive about getting missing parts to us.
He communicated well with us from order of the Pilates chair all the way to delivery.
The chair is beautiful and we are very happy with its quality.
Date of experience: January 04, 2024
Verified
Pilates Matters has a great selection…
Pilates Matters has a great selection of equipment, and I love my new Merrithew Spine Corrector. However, the shipping time was a bit longer than I anticipated. Customer service was responsive and kept me updated, which I appreciated.
Date of experience: January 13, 2024
Verified
Ordered a variety of Pilates…
Ordered a variety of Pilates accessories from Pilates Matters. The products are good, but the varied shipping times for different brands was a bit confusing.
Date of experience: January 20, 2024
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