Garbage company masquerading as a good one. In reality they are a traveling pawn shop, pawn shops rip ppl off on over 70% of stuff. So, this was to be a Saturday, 02/01 Day feom 10 AM to 3 PM....not o... See more
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Went into the store on Saturday 10/23/2021 this store is located in villa park, illinois on north ave. and this being the second time going there has to be the worst experience ever, was there nearly... See more
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Amazing customer service with honest answers and happy to help with any questions then or at later dates. Helped me go through my fathers house full of "stuff" to get me cash for what they could, ad... See more
Company replied
Been trying to get a refund of R400 i deposited.
Company details
- Coin Dealer
- Diamond Buyer
- Gold and Silver Trading Company
- Gold Dealer
- Jewelry Buyer
- Sports Memorabilia Store
Written by the company
PGS Gold & Coin PREMIER BUYER, SELLER, & APPRAISER Gold Coins ● Silver Coins ● Ancient Coins ● Rare Coins ● US Coins ● Foreign Coins ● Old Currency Gold Jewelry ● Silver Jewelry ● Platinum Jewelry ● Diamonds ● Diamond Jewelry ● Luxury Watches ● Sterling Silver ● Sports Memorabilia ● Military Collectibles & War Memorabilia ● Fine Art ● Antiques ● Stamps ● Vintage Toys & Trains ● Collectibles ● Musical Instruments ● Electronics THE UPSCALE PLACE TO SELL YOUR VALUABLES With Over 42 Years Of Experience, PGS Gold & Coin Specializes In US Coins & Currency.We Put Our Professional Knowledge To Work For Your Satisfaction! PGS Gold & Coin is locally owned and family operated since 2008. PGS has become one of the premier and most trusted rare coin and precious metals dealers in the Midwest region & Chicagoland area. We are a Certified Coin Dealer by PCGS (Professional Coin Grading Service), NGC (Numismatic Guaranty Corporation), and PMG (Paper Money Guaranty). We are a proud sponsor of the ANA (American Numismatic Association) and have an A+ Rating with the BBB (Better Business Bureau). We understand how important it is to know the true value of your gold, jewelry, & personal valuables. PGS is excited to work with you at any of our retail locations conveniently located in the northwest suburbs of Chicago. Within minutes of evaluating your valuables, our professional staff will provide you with the market value of your item, and make an offer to buy your items for cash on the spot! PGS Gold & Coin’s mission is to provide our customers with fair market value in exchange for any unwanted rare coins, platinum, gold, silver, diamond, jewelry, and collectibles. We strive to deliver the highest quality of customer service each and every day. As Certified Coin Dealers, Appraisers, and Precious Metal Specialists, PGS Gold & Coin buys, sells, and appraises coin collections, stamp collections, gold & diamond jewelry, along with a wide variety of items. PGS Gold & Coin provides free evaluations, estate & insurance appraisals, safe deposit box appraisals, and coin grading submission services. PGS Gold & Coin can assist you in buying, selling, and investing in gold bullion, silver bullion, platinum bullion, palladium bullion, and rhodium bullion, as well as guide you through investing in Precious Metal IRA. PGS Gold & Coin GIA Certified Diamond Buyers appraise diamond engagement rings, diamond jewelry, loose diamonds, and gemstones. PGS Gold & Coin pays top dollar for diamond rings, diamond jewelry, sterling silver, and scrap dental gold. PGS Gold & Coin retail stores feature rare coins, antique silver coins, US gold coins, foreign gold coins, silver dollars, type coins, ancient coins, medals, tokens, old US currency, foreign currency, Confederate currency & Civil War currency. Our online store features all of the above plus fine watches, antique pocket watches, autographed sports memorabilia, historical documents, militaria, US & foreign war memorabilia, comic books, vintage toys, model trains, musical instruments, rare stamps, estate jewelry, luxury fur coats, designer handbags, purses, antiques, and collectibles. We also buy smartphones, cell phones, iPads, laptops, video game consoles, and other new in-the-box electronics. PGS Gold & Coin also buys and appraises fine wine. For more information from a certified coin dealer about buying selling appraising antique silver coins, Call your trusted local numismatists at PGS Gold & Coin (888) 416-2701 PGS Gold & Coin retail coin shops are conveniently located in the northwest suburbs of Chicago, including Palatine, Schaumburg, Wheaton, and Villa Park. Stop in or call us today!
Contact info
830 W NW HWY Suite 8, 60067, Palatine, United States
- 8473486447
- marketing@pgsgoldandcoin.com
- pgsgoldandcoin.com
2.1
Poor
146 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
🗑Company masquerading as a good 1
Garbage company masquerading as a good one. In reality they are a traveling pawn shop, pawn shops rip ppl off on over 70% of stuff. So, this was to be a Saturday, 02/01 Day feom 10 AM to 3 PM....not only did they ONLY HAVE 1 PERSON, which is unprofessional like none other...we waited for 7-8 hrs with a "you are free to leave at any time". So, stay away from this trash company and I'd recommend going to a good appraiser, if coin/s is 100% valuable, than selling it on eBay. It may not be as fast, but You WILL NOT get ripped off, exactly as it seems this company's main MO is💯🗑🚮Total garbage and never again💯
Date of experience: February 01, 2025
Reply from PGS Gold & Coin
Hello,
I think you may have the wrong Company we are a Coin Dealer in Palatine, Schaumburg, Wheaton, Villa Park & Glen Ellyn. We are not a Traveling Pawn Shop. There are many fly-by-night traveling road shows that come to Chicago. My guess is you went to a different pawnshop or a travel show. We would appreciate you remove this unfair review for we do not even use trust pilot as a review source. I would like to understand why you picked PGS as the one review. Could you call us at 88-416-2701? Thank you, and please ask for the Regional Management.
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Scott straight up is a really good guy
Scott straight up is a really good guy. He helped me pick out some coins today for my nephews and hooked me up with some really cool gifts to give to the kids. They’re going to love them. The radio show is very informative and I’ve learned a lot just by listening to him on there. I’m definitely coming back to buy more stuff!! Thanks again for all your help today one more thing knocked off the Christmas list.😊
Date of experience: December 18, 2023
Wheaton location gets an A+.
I have been going to the Wheaton location for several years now. Susan and all of the ladies are very knowledgeable, polite and trustworthy, I fully trust the staff and will continue going to the Wheaton location for all of my needs.
Date of experience: June 10, 2023
Great coin dealer in Palatine
Visited the Palatine location and the service was great! Sold a coin collection, sterling silver & some jewelry and got fair prices for all. I'll be recommending PGS to my friends for sure.
Date of experience: February 20, 2023
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Terrible customer experience.....
Went into the store on Saturday 10/23/2021 this store is located in villa park, illinois on north ave. and this being the second time going there has to be the worst experience ever, was there nearly one hour and a half and go no help, and was put off by the woman working there to help another customer that just came in,,, not a good experience.... the woman told me she had 15 mins to help me while she helped another customer.... I left with no help at all with by box of coins..............
Date of experience: October 23, 2021
Good experience
I had a good experience with PGS. The staff was helpful and gave me a good price for the jewelry I brought in.
Date of experience: August 30, 2019
Good staff and crowd
Date of experience: April 24, 2019
Verified
Reply from PGS Gold & Coin
Thank you so much for the nice review.
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Verified
Staff was friendly and knowledgeable …
Staff was friendly and knowledgeable fast service will definitely go back !
Date of experience: April 07, 2017
Verified
Excellent prompt service.Very …
Excellent prompt service.Very friendly.I recommend highly.
Date of experience: March 31, 2017
Reply from PGS Gold & Coin
Thank you for the nice review.
Verified
Reply from PGS Gold & Coin
Joel,
If you could call use we would like to understand how we can help you.
Verified
very comfortable and fair
Date of experience: March 29, 2017
Reply from PGS Gold & Coin
Thank you for the nice review.
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Verified
Great experience!
Super friendly! Very upfront and honest. I can't speak to their pricing on items since this was my first sell, but the whole experience was wonderful. Thank you!!!
Date of experience: March 28, 2017
Reply from PGS Gold & Coin
Thank you for the nice review.
Pleasant experience
Simple, clear info from pleasant staff. Would recommend them, would go back again.
Date of experience: March 28, 2017
Reply from PGS Gold & Coin
Thank you for the nice review.
Verified
Highly recommended. Very knowledgeable
Pleasant transaction. Staff is attentive and knowledgeable. Would recommend.
Date of experience: March 27, 2017
Reply from PGS Gold & Coin
Thank you for the nice review.
Verified
Wonderful experience!!
Awesome customer service!! I will make sure to go back and tell my family and friends!! Thank you again PGS!!
Date of experience: March 27, 2017
Reply from PGS Gold & Coin
Thank you for the nice review.
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Verified
Great experience
They were very helpful and took their time to determine a fair value for my coins, will be bringing in the rest of my collection in the future
Date of experience: March 26, 2017
Reply from PGS Gold & Coin
Thank you for the nice review.
Verified
Good place
They are very nice, helpful, and fast. My experience there was informative on my item and i received a fair deal super quick. I would most definently go back in the future.
Date of experience: March 23, 2017
Reply from PGS Gold & Coin
Thank you for the nice review.
Fast, friendly and honest service!
Thanks for your excellent service!
Date of experience: March 22, 2017
Reply from PGS Gold & Coin
Thank you for the nice review.
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