Pet Rebellion Reviews 1,051

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely first class customer service and great products. I needed a new car seat cover very urgently, due to damaging the old one beyond repair ( my own fault entirely not the product) Qu... See more

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Rated 5 out of 5 stars

Amazing customer service. Had a minor problem with an item and this was sorted immediately. Cannot fault their customer service. Tommy was amazing. Bought rear car seat cover which works perfectly f... See more

Company replied

Rated 5 out of 5 stars

Great products, excellent value and dispatched promptly. Highly recommended. This was my second order for another sofa protector (because the 1st was so good) and some non-slip matting (which is ac... See more

Company replied

Rated 5 out of 5 stars

Perfect Customer Service, had a minor issue with a previous order, This was resolved quickly, professionaly and without any quible. Since placed a second order for Dog sofa Cover....Item is brill... See more

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Company details

  1. #10 of 72 best companies in Pet Store

Written by the company

Practical pet rugs and mats for the home and car


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Absolutely first class customer service…

Absolutely first class customer service and great products.

I needed a new car seat cover very urgently, due to damaging the old one beyond repair ( my own fault entirely not the product)

Quick phone call and placed my order and it has just arrived less than 24hrs later.

Thank you for your excellent customer service, you got me out of a big hoke.

Date of experience: June 11, 2025

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Reply from Pet Rebellion

Thank you John =)

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Rated 5 out of 5 stars

Great products (bought a sofa cover

Great products (bought a sofa cover, a bowl mat and a mat for the back door). DHL messed up the delivery but PetRebellion dealt with it really well.

Date of experience: May 21, 2025

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Reply from Pet Rebellion

Thank you Ruth =)

Rated 5 out of 5 stars

Victorian Tile Cut-to-Size Rug

I stumbled across the Pet Rebellion website purely by chance when I was looking for an entrance way rug which I could cut to size which I actually liked looking at (all other options were either extortionately priced or just ugly and too utilitarian for my tastes). I had not heard of Pet Rebellion before but thought for the very favourable price it was worth a risk on the "Victorian Tile Cut-to-Size Rug". I am so glad that I did. The rug is perfect. It hoovers clean better than any other rug (some 10 times the price) I have ever had. The dog loves laying on it and it holds up well in a busy, high foot-fall area (right by our front door). I am overjoyed by this rug and highly recommend this product to anyone looking for something that will "do the job". Thank you to Pet Rebellion for your quick service and great range of products. I will be back and will be recommending your company to all.

Date of experience: March 29, 2025

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Reply from Pet Rebellion

Thanks Claire =)

Rated 5 out of 5 stars

Excellent pet products.

Fast delivery of great products. I'd already purchased the car seat protector, which is excellent. Most recently I bought the non slip runner mats. They are also excellent. They don't slip and hoover really well. With a household of five dogs including two double coaters that shed all year round that's a must. The only downside is the width. Could have done with a wider option. To cover what I wanted I ended up buying 3 lengths.

Date of experience: April 16, 2025

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Reply from Pet Rebellion

Thank you Catherine =)

Rated 5 out of 5 stars

Second order from Pet Rebellion

Second order from Pet Rebellion, both have been great. Sofa cover went missing in transit and they responded within 30 mins and sent out a new one. Highly recommend.

Date of experience: April 19, 2025

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Reply from Pet Rebellion

Thank you =)

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Rated 5 out of 5 stars

Sofa protection cover

Thank you Pet Rebellion, you are all amazing! I love the sofa cover (in stone) that has just arrived, it is perfect. Also a huge thank you to Lindsay for sorting delivery with a different carrier.

Date of experience: April 10, 2025

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Reply from Pet Rebellion

Thank you Jennifer =)

Rated 5 out of 5 stars

Faux fur sofa cover

I have just received the faux fur sofa cover. It’s absolutely lovely and our dog loves it!
Such great quality and very reasonably priced, thank you! I will 100% purchase from you again 🐶

Date of experience: March 31, 2025

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Reply from Pet Rebellion

Thank you Lisa =)

Rated 5 out of 5 stars

Amazing equality faux fur seat covers

I’ve had my original set of car seat covers for about 3 years, I’ve just upgraded to the faux fur ones - they are gorgeous, so soft and comfortable - really happy, thank you so much, love this brand

Date of experience: March 14, 2025

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Reply from Pet Rebellion

Thank you Lisa =)

Rated 5 out of 5 stars

Great products required for two Irish Setters

I've bought several products from Pet Rebellion - sofa and arm covers, car boot protector and mat, and a hall runner.

Very good quality products, as described on the web site. Speedy delivery with excellent customer service.

Date of experience: March 03, 2025

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Reply from Pet Rebellion

Thank you John And Carole =)

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Rated 5 out of 5 stars

Gorgeous personalsed mats

Gorgeous personalsed pet mat. Superb customer service with great communication and assistance, after Evri failed to deliver. Through No fault of the seller. Quickly delivery and great price Thank you so much.
FSX.

Date of experience: February 11, 2025

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Reply from Pet Rebellion

Thank you =)

Rated 1 out of 5 stars

Not as described on website

Stop Muddy Paws – Black.
This mat is not as shown and described on the website. It has a black back not light back so cannot be used on light floors without risking marking the floor, which was specifically why I ordered this. It measures 63x98cm not 67x100cm as described. It's wonky; one side is 3 cm longer than the other. It is definitely not "extra deep" pile. Disappointed by the fraudulent sales tactics. Not worth the hassle of returning it.

Date of experience: January 29, 2025

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Reply from Pet Rebellion

Hello Chris,

How are you?

I have just seen your Trust Pilot review. Have you tried to contact us directly about the issues mentioned?

We are very hot on customer service and quality and would be happy to refund/send replacement.

Rated 5 out of 5 stars

Excellent products at affordable prices

Hello! I received my order today and I just wanted to let you know that I love my dog walking bags. I already have two from another brand that cost more than twice the price I paid for the products below, and your product looks basically the same and the quality is just as good. Thanks so much for doing these lovely bags so that dog mums can look trendy and fashionable at an affordable price.

Date of experience: February 07, 2025

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Reply from Pet Rebellion

Thank you =)

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Rated 5 out of 5 stars

Excellent service

I have been looking for a durable mat for my cats feeding station for awhile but no luck. I was surprised a couple of days ago when I came across Pet Rebellion and looked through and saw these mats and placed an order. they looked too to miss but well worth buying I bought two. Within a week I had ordered ,I received regular updates and excellent customer service. I hope I will be ordering again soon.

Date of experience: January 29, 2025

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Reply from Pet Rebellion

Thank you =)

Rated 5 out of 5 stars

Personalised food mat

Ordered a food mat as I wanted one that was absorbent, even better that it could be personalised with my GSDs name. It came very quickly, especially considering it was bespoke item. Very happy with it.

Date of experience: January 24, 2025

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Reply from Pet Rebellion

Thank you =)

Rated 5 out of 5 stars

Ooh its lovely

Decided to purchase the more expensive faux sofa cover as one of our others had seen better days. It is lovely, so soft, no idea how it washes, but tempted to get another while on offer.

Date of experience: January 24, 2025

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Reply from Pet Rebellion

Thank you =)

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Rated 5 out of 5 stars

I was really happy with the mats I…

I was really happy with the mats I bought. The runner in the hall is perfect for keeping paw prints off the wooden floor and I love the design. I also bought a food mat to replace the previous one I had from Pet Rebellion. Mostly because the original ended up being washed with a red item and turned pink!

Date of experience: January 16, 2025

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Reply from Pet Rebellion

Thank you =)

Rated 5 out of 5 stars

Quality Cat Mat

Speedy delivery and I’m very pleased with this cat pet mat. It’s great quality. Fits beautifully onside, underneath the cat flap

Date of experience: January 17, 2025

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Reply from Pet Rebellion

Thank you =)

Rated 5 out of 5 stars

Great products

Great products, great service, what more can I say. Thoroughly recommend Pet Rebellion & will definitely be shopping here again

Date of experience: January 21, 2025

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Reply from Pet Rebellion

Thank you =)

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