It's not a bad product, but it's clearly for people who have WAAAAY more dollars than sense... I'd been paying through the nose for it for the convenience through chewy, whose website has been unre... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
It's not a bad product, but it's clearly for people who have WAAAAY more dollars than sense... I'd been paying through the nose for it for the convenience through chewy, whose website has been unre... See more
Company replied
My Coton, Lilly Belle absolutely loves PetPlate fresh cooked food! She is so picky, that she would literally ignore her food bowl of kibble for days. I tried another brand of fresh food delivery & a... See more
Company replied
I have been a customer for over 5 years. My pup has only ever eaten PetPlate and continues to be healthy, happy, has a soft coat and regular stool. He still does spins before meal time and continues t... See more
Company replied
Packaging is the best out of all the human grade dog food companies. It's convenient to have cups that I can put a lid back on. Packages always arrive frozen. Most importantly, my dog loves the food a... See more
Company replied
A nutritious, ready-to-eat dog food, served in convenient pre-portioned cups. Designed by vets, made by chefs, loved by dogs. Free delivery straight to your door. Shipping nationwide.
29 W 38th Street, 10018, New York, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
Looks just like all dog food, mushy. If my dogs took 2 bites, I was lucky. Heated it, added cheese..... still didn't like. For once I would like to get what is pictured in the advertisement.
Date of experience: June 12, 2025
Reply from PetPlate
Very good food for my pet . I noticed the fur got very health he was happier and playful
Date of experience: May 17, 2025
Reply from PetPlate
It's not a bad product, but it's clearly for people who have WAAAAY more dollars than sense...
I'd been paying through the nose for it for the convenience through chewy, whose website has been unresponsive for a while now, and made the mistake of going to petplate's website - what an insulting run-around!
Talk about made to benefit the seller...! Couldn't just shop & choose products, you have to enter all of this personal info and the AI bot puts together a "plan" - that surely recommends what's best for the seller for us to buy, rather than allow me to pick what's best for me to buy.
VERY sad sign of the times - and a major mile marker on the highway of us being a society that's been very effectively dumbed-down!!!
Date of experience: May 08, 2025
Reply from PetPlate
I have been through every dog food at pet stores and grocery stores. I also have tried every dog food online. Well pet plate was delivered today and my dog ate an entire serving. Loves the apple chicken treats. Thank u so much
Date of experience: April 09, 2025
Reply from PetPlate
This website is not accessible for visually impaired users because when I try to enter on choices, I’m unable to click to start my meal plan and when I called a month ago, I wasn’t able to place an order with a representative because they did not want to help
Date of experience: April 07, 2025
Reply from PetPlate
Here's where I have a HUGE issue with this. The price.
They quoted my 55lb saluki $500 a month for the fresh option (after the promotion, because this is something that you're presumably buying consistently for the rest of your dogs life. Who cares about your first box?). That equals about $8 per cup or $15 per pound. Whole foods sells ground chicken (the most expensive item on the ingredient lists) for $8 per pound. Sweet potatos are $4,green beans $2 so on. So we can assume based on the nutritional breakdown around $6 per pound. Ignoring quality differences and the fact that they definitely get things whole sale, that's an almost 300% mark up. Starbucks comes in at an 80% mark up.
These numbers are not exact and they have other options that would save you at most $100 a month, but they are definitely close. Even at a 150% mark up it's outrageous.
For comparison, Forbes magazine said a liberal shopping man 24-41 spends $440 ish in groceries. These prices are wild. Absolutely wild.
Date of experience: September 02, 2024
Reply from PetPlate
I just love feeding Pet Plate to my dog! Not only does she love the taste and the variety of the food but I know that i'm giving her something much healthier than kibble. It has done wonders for her coat, her stool, and most importantly for her, maintaining a healthy weight. Another thing I love about Pet Plate is the packaging on this product. It's so much better than the other fresh dog foods out there - it's so much easier to deal with. We've been happy customers since 2018 and highly recommend Pet Plate!
Date of experience: August 23, 2024
Reply from PetPlate
My dog loves Pet Plate! And I get delivered at my door, no hassle. And is super easy to portion it 😍
Date of experience: August 23, 2024
Reply from PetPlate
Great food, love the human grade quality!
Customer service is fantastic, always there to help you threw and issue that comes up, promptly replying to emails always with patience and understanding!
Date of experience: August 06, 2024
Reply from PetPlate
I decided to try PetPlate because my dog has a sensitive stomach and is a very fussy eater. She ia so excited to eat and she has multiple flavors so she doesn’t get board. So much better than canned food or store bought dry food.
Date of experience: August 16, 2024
Reply from PetPlate
I really love my dog's Pet Plate subscription! Not only is it easy to manage (change dates, add Ons etc.), but the email reminders are really great! All packaging is recyclable, and delivery is super convenient and on time! The rewards are easy to apply to orders and the website is very easy to navigate.
Our vet says that she is really healthy, and her coat and skin are in great condition. My girl is a very finicky eater and tires of most treats before the bag is even empty.
Even after over 2 years eating Pet Plate food and supplements, she still gets excited and drools when she sees the container on the counter!
Date of experience: August 16, 2024
Reply from PetPlate
Moxie has been eating from Pet Plate since he was 5 months old. He is now 2.5 years old and the nick name my friends have given him is "the forever puppy." I whole heartedly believe this food is what has kept him as youthful, healthy, and energetic as a puppy. With Pet Plate we don't have to worry if he is getting all of his nutrients because it is all inclusive. I recommend it to all my friends, as well as anyone who asks me what i feed him. Moxie will continue on Pet Plate for the foreseeable future. We absolutely love this company!
Date of experience: August 15, 2024
Reply from PetPlate
I've been feeding my dog PetPlate for 5-6 years. The quality of the food is spectacular. I like the packaging. They also have great customer service! I really appreciate PetPlate and the food they make.
Date of experience: August 12, 2024
Reply from PetPlate
My two pups are on PetPlate and the biggest issue between them is what flavor they like best! LOL. The toy poodle loves the beef and the golden doodle loves the chicken. They have DEEP discussions about this. :-) I, on the other hand, am delighted that they dig into their bowls twice a day and devour the allotted amount. I also enjoy the smell of the food, the texture and how it comes out of them....compact poop. It makes backyard duty much easier to handle. These guys are my kids and deserve the best! And, truly, they LOVE all the PetPlate food varieties.
Date of experience: June 04, 2024
Reply from PetPlate
Our boxer LOVES Pet Plate. There are so many flavor options and she loves them all. The packaging is recyclable and that is really important to me. We are so happy with this company and our dog is loving the menu. Thank you.
Date of experience: June 06, 2024
Reply from PetPlate
My dog has been rather picky lately, and I have tried 2 other fresh dog food companies. She liked the first one until she didn't. The second she tolerated, but not for long. With Pet Plate, I have more options, and she just loves the food. She gets a different protein every 2 days, vs 4 on the others. And she doesn't get bored with the food. And she also loves the Pet Plate kibble.
The packaging is much easier to deal with than the other brands. I also like the fact that it is sent monthly, and not 8 weeks. Who can store all that food at once? And bonus, I can run to Petsmart if I need more before my next shipment! Thanks Pet Plate, for making this so easy to feed my dog!
Date of experience: June 05, 2024
Reply from PetPlate
After trying every dog food on the market for 5 years I thankfully found PetPlate. My super picky pup Otis finally found a food he loves. Mealtime is now stress free for the both of as as Otis always licks the bowl clean. If you’re looking for a great pet food try PetPlate! Otis and I highly recommend it!
Date of experience: June 05, 2024
Reply from PetPlate
Out of several fresh dog food companies we've tried, my dog loves PetPlate the most. They also offer the most variety of proteins. Quality and presentation look great and consistent, and my dog loves the flavors.
Date of experience: June 04, 2024
Reply from PetPlate
Pet plate always shows up like clockwork, my dogs love all of the flavors!!!
Date of experience: June 04, 2024
Reply from PetPlate
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