There was a problem with my order after delivery, but Michael made everything right and was awesome!!! I have been ordering this food for years, so I am happy to get such great customer service.
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I do enjoy the food. Do love you can select the different packages and change when you like. My only complaint is I wish the cooking instructions were printed better, they are way too light or some ev... See more
Personal Trainer foods have been delicious for us over the years. Recently we received an order with 4 vegetables missing. We had happened to count for the first time. Checking the meats/protein we fo... See more
Company replied
We did personal trainer years ago and lost a lot of weight. The food was good, the packaging held up nice and price was comparable to other meal plans. This time the food is pretty tasteless, several... See more
Company details
- #29 of 67 best companies in Fitness and Nutrition Service
- #62 of 102 best companies in Pharmacy
About Personal Trainer Food
Written by the company
Contact info
Garden Acres Drive 350, 76140, Fort Worth, United States
- 1(800) 273-1686
- customersupport@personaltrainerfood.com
- personaltrainerfood.com
Replied to 20% of negative reviews
Typically replies within 1 month
I’m new to this diet plan…
I needed to start a week later than I planned, that was no problem! The food is good and easy to fix. I seem to have lost five pounds!
Date of experience: April 22, 2025
Excellent service
Excellent service provided when ever I needed help
Date of experience: April 08, 2025
There was a problem with my order after…
There was a problem with my order after delivery, but Michael made everything right and was awesome!!! I have been ordering this food for years, so I am happy to get such great customer service.
Date of experience: April 28, 2025
It really works and the food is very…
It really works and the food is very good. Just hang in there and you'll lose weight.
Date of experience: April 16, 2025
Best Customer Service
Best customer service, always! An actual person answers the phone/responds to msgs and always know the answer/how to solve the problem. I just wish more companies could be like PTF!
Date of experience: March 31, 2025
Michael contacted me personally and…
Michael contacted me personally and helped me to solve the issue
Date of experience: March 24, 2025
I think that the price is high
I think that the price is high. Nutrasystem is advertising 129.00 for 30 days!
Date of experience: March 24, 2025
Great customer service
I spoke with Mike twice and he helped me with both my issues. He was very kind and has great customer service skills. Thank you Mike!!
Date of experience: March 19, 2025
I tried but just not what we like
I tried but just not what we like. That is why I canceled
Date of experience: March 18, 2025
Delicious offerings
Delicious offerings
Nicely proportioned
Good selection
Wonderful communication from company.
Delivery spot on
Delicious meals.
Date of experience: February 20, 2025
Food is very convenient and tasty
Food is very convenient and tasty.
Arrived quickly and frozen.
Date of experience: March 03, 2025
The food is very good
The food is very good, and the food was packed very well.
Date of experience: February 25, 2025
They offered to correct the issue
They offered to correct the issue
Date of experience: February 24, 2025
Flexibility
I like the flexibility to choose my proteins and vegetables based on my previous experience and preferences. I also like the ease of preparation and convenience as I have a busy schedule and sometimes need a quick meal.
Date of experience: February 03, 2025
Should try the food
I do enjoy the food. Do love you can select the different packages and change when you like. My only complaint is I wish the cooking instructions were printed better, they are way too light or some even worn off. Also, if the packages would identify what type of meat is in them that would even be great. I would recommend personal trainer, especially if you want to lose weight, eat healthier or even watch your protions.
Date of experience: February 27, 2025
Delicious food, easy weight loss
Delicious food that makes the weight melt off. Your first week, you may be a little hungry, but that goes away pretty quickly. Highly recommended. Great customer service by Mike!
Date of experience: January 28, 2025
FedEx took too long to deliver product
FedEx took too long to deliver product. All dry ice inside was melted and food was partially starting to defrost.
Date of experience: January 06, 2025
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