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Peora Jewelry Reviews 107

TrustScore 4.5 out of 5

4.3

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and beauty of the jewelry, highlighting that the items often match their expectations. People appreciate the reasonable prices, considering them a good value for the quality received. Consumers also report satisfaction with the product selection available. However, some reviewers express concerns about the order and delivery process. Some customers report issues with shipping times, even when paying extra for expedited delivery. Consumers also mention occasional errors in fulfilling orders, such as receiving the wrong item. Despite these issues, many customers praise the customer service, describing the staff as professional, helpful, and courteous.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

My wife loved this color when shopping for them…and when they arrived, they were perfect. We’ve bought several pieces of jewelry from Peora and they always deliver.

Rated 2 out of 5 stars
Verified

Placed order and paid extra for 2 day delivery through FedEx on June 20. As of June 23, I have not received my order, but I did receive an email from Peora, saying that my order was shipped. However w... See more

Rated 5 out of 5 stars
Verified

I looked at many different options for a lovely graduation gift. Just kept coming back to the Peora pendant. Though having some concern about placing an order "sight unseen" Peora not only delivered a... See more

Company replied

Rated 5 out of 5 stars
Verified

I have several pieces of jewelry from Peora. Recently I ordered white opal earrings and necklace. They were shipped quickly and arrived in perfect condition. I will pass these jewelry pieces along to... See more

Company replied


Company details

  1. #79 of 137 best companies in Jewelry Store

Written by the company

Welcome to Peora Where color speaks the language of fine jewelry. Established in 1998 and based in the vibrant city of Los Angeles, USA, we specialize in crafting exquisite 14K Gold and Silver pieces that turn everyday moments into extraordinary memories. Discover the perfect gift for anniversaries, birthdays, and milestones with our stunning collection of gemstone and birthstone pendants, necklaces, earrings, and bracelets. Each piece is meticulously designed to celebrate life's special occasions with elegance and style. Experience the Peora difference with gemstones that exceed expectations. It's not just any gemstone; it's a gemstone with Peora quality and standards. Our commitment ensures customers have confidence knowing that each stone is superior and best-in-class. Enjoy free shipping on all orders. With over two decades of expertise, we invite you to explore our curated selection and elevate your every day with timeless beauty and craftsmanship. Join us on this journey where every piece tells a story and every moment shines brighter with Peora.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
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1-star

Replied to 81% of negative reviews

Typically replies within 48 hours


Rated 2 out of 5 stars
Verified

Disappointed with shipping time

Placed order and paid extra for 2 day delivery through FedEx on June 20. As of June 23, I have not received my order, but I did receive an email from Peora, saying that my order was shipped. However when I checked the FedEx tracking number provided by Peora, I was informed that it was being shipped from California, but that FedEx had not yet received the package. Clearly, I will not receive my order by June 22 (two days from order), nor will I receive it by June 23 or June 24 (which was when I needed it). Very disappointed.

Date of experience: June 23, 2025

Rated 2 out of 5 stars
Verified

You sent me the correct necklace…

You sent me the correct necklace however you did not send the correct stone! I ordered an aquamarine stone and I got a cubic zirconia. Do to the timing, as it was a graduation gift I did not have enough time to return it and get the mistake corrected. Very unhappy that I had to give the grad something I hadn’t ordered that wasn’t specific to her!

Date of experience: May 19, 2025

Rated 5 out of 5 stars
Verified

Nice and my girlfriend loved them

I purchased a matching set of amber earrings and a necklace for my girlfriend. She loved them and wears them all the time. The shipping was fast. They were good quality and reasonably priced. But most importantly, my girlfriend loved them.🙂

Date of experience: May 12, 2025

Rated 5 out of 5 stars
Verified

Perfect pricing

Perfect pricing, the ruby was beautiful. I’m actually about to order another pair!

Date of experience: April 02, 2025

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Reply from Peora Jewelry

Hello Valeria! Thank you kindly for the review. I am so happy that you are satisfied with your purchase. We hope to see you again as a repeat customer in the future. Have a pleasant day! :>)

Rated 5 out of 5 stars
Verified

Good customer service.

Date of experience: May 12, 2025

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Reply from Peora Jewelry

Thank you, Ernest, for the 5-star rating! We hope you are completely satisfied with your purchase. We appreciate you for being a loyal customer. If you ever need assistance, please reach out to us. Have a very pleasant day, Ernest! :>)

Rated 5 out of 5 stars
Verified

Fast shipping

Fast shipping. Responsive service. And mom always loves your stuff :)

Date of experience: May 06, 2025

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Reply from Peora Jewelry

Hello there! Thank you so very much for your awesome feedback! We appreciate you as a satisfied customer!

Please, if you ever have any questions or issues with your item, kindly reach out to us.

We are always committed to keeping our customers completely satisfied with their purchase(s).

Have an exceptional day! :>)

Rated 5 out of 5 stars
Verified

Prompt delivery & fair prices

Prompt delivery & fair prices. Wifey liked her pieces. Will shop w/Peora again.

Date of experience: April 17, 2025

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Reply from Peora Jewelry

Hello! Thank you kindly for the awesome feedback. We appreciate you as a customer! :>)

Rated 5 out of 5 stars
Verified

I looked at many different options for…

I looked at many different options for a lovely graduation gift. Just kept coming back to the Peora pendant. Though having some concern about placing an order "sight unseen" Peora not only delivered a VERY nice and Quality piece of jewelry, did so in a timely manor. I would recommend their products and service to anyone looking for great service and quality.

Date of experience: April 21, 2025

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Reply from Peora Jewelry

Thank you so very much for the positive feedback. We appreciate you as a customer! If you ever have any questions, please do not hesitate to reach out to us. Enjoy your day! :>)

Rated 5 out of 5 stars

Awesome ring

I ordered a custom made ring with alexandrite center stone and I love.

Date of experience: April 17, 2025

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Reply from Peora Jewelry

Hello Majdal! Thank you so much for the awesome feedback! We appreciate you as a customer! If you ever have any questions, please do not hesitate to reach out to us! Enjoy your day, Majdal! :>)

Rated 5 out of 5 stars
Verified

Alexandrite Birthstone Pendent

The necklace was a gift for my daughter and she loves it.

Date of experience: April 03, 2025

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Reply from Peora Jewelry

Hello Yarnell,

Thank you for your kind words! We’re so happy to hear your daughter loved the Alexandrite Birthstone Pendant. It's a meaningful gift and we’re honored to be a part of such a special moment.

Warm regards,
The Peora Team

Rated 5 out of 5 stars
Verified

Easy to use

Had the ring size and style of ring choice easy to make

Date of experience: April 18, 2025

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Reply from Peora Jewelry

Hello Shawn,

Thank you for your feedback! We're glad to hear the ordering process was smooth and easy for you. Enjoy your ring, and feel free to reach out if you ever need anything!

Warm regards,
The Peora Team

Rated 1 out of 5 stars
Verified

Ordered and took the money out of my…

Ordered and took the money out of my account on Saturday. And it's Friday and it still has not shipped. And I paid for next day air. This is a mickey mouse operation

Date of experience: April 07, 2025

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Reply from Peora Jewelry

Hi Susan,
We’re very sorry to hear that your order arrived later than the shipping date you paid for. We’ve refunded your shipping cost in full. We're glad to see your order was received successfully.
Thank you for your understanding, and please feel free to reach out if you have any questions or concerns.

Sincerely,
The Peora Team

Rated 5 out of 5 stars
Verified

Exactly what I was looking for

Exactly what I was looking for. Easy to order & received in timely manner.

Date of experience: April 04, 2025

Peora Jewelry logo

Reply from Peora Jewelry

Hello Karen,

Thank you for your kind words! We're so glad your experience was smooth and that you found exactly what you were looking for. We hope you enjoy your purchase and shop with us again soon!

Warm regards,
The Peora Team

Rated 4 out of 5 stars
Verified

It was just the perfect little gift

It was just the perfect little gift

Date of experience: March 19, 2025

Peora Jewelry logo

Reply from Peora Jewelry

Hello Scott,

Thank you for your kind words! We're so glad to hear the piece made the perfect little gift. It's always our goal to bring joy through thoughtful details.

Best regards,
The Peora Team

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