Peerspace Reviews 471

good service and good communication, easy to use application

Date of experience: June 30, 2025

I gave it 2 stars because the event still went well for my guests. they had a great time and my wedding was still nice and intimate just the way I wanted it. My main issue is with the host. I was looking for more information and see one of the bad reviews was about the very same host. His name is Lee and he was terrible from day one. I tried to cancel the booking but I booked it less than 90 days from the event which was my weeding and I would only get half of what I paid for back. This might be long but here are my points of everything wrong with the host and how Peerspace really needs to do a better job at protecting the guests and needs to establish better regulations. I had to beg to get my review taken down. I only left a review because Lee harassed me for two days to leave a positive review.

1) I reached out first to ask a few questions and he half way answered them but, he was very responsive but the second I booked the place (Paid in full with no option to put a deposit down first) he was difficult to get ahold of. He ignored my multiple requests to visit the home and do a walk through until I got stern and explained to him how important a walk through is. I needed to do a second visit with my caterer to do a final walk through and for her to see where she should set up the food and bar.

2) The first time we came to visit, I let him know we were on our way and we arrived 10 minutes early. Like the other reviewer stated, he didn't introduce himself and didn't seem very hospitable at all. The first thing out of his mouth was "You're early but, ok come on in."

3) The place was cluttered. He said he would clean everything out but still... There was a huge projector stand at the end of the pool that we were not going to use and he agreed to take it down. the patio area where we wanted to set up a buffet style food area was cluttered and he said he would clear it. One of the tables along side the pool was missing an umbrella and he said he would fix that.

4) This is when I realized that he lived there. It's not exactly a big deal but, I wasn't expecting the host to always be there. He never mentioned that he fully lived there and would be involved the entire time.

5) He put my caterer under the impression that he had space in the refrigerator to store food. He did not. I had a cake that ended up melting and falling apart because we couldn't store it before it was ready to go out because there was no space to store it not to mention the fact that the inside of the tiny refrigerator smelled like rotted meat.

6) I asked if there is a way for us to come the day before or earlier in the day just to decorate and he tried to charge me. Fine I guess but, the very day of the event he then tells me we can come over whenever to start decorating.

7) On the day of the event, none of the things he agreed to do was done. The front of the house garage area was still filled with junk. We put a banner up to cover it. He didn't clean up the kitchen, the refrigerator was unusable, didn't take down the projector stand, didn't put the umbrella up, didn't clear out the patio area as agreed upon.

8) The concrete area of the patio was not leveled and my cousin almost tripped so, we decided to rearrange the bar set up in a way where no one would end up tripping and possibly getting hurt. He didn't like my mother in laws idea and started to argue with her about the set up.

9) He was at the event the entire time. Like the other guest said, he was eating the food, drinking the drinks, dancing, bothering the guests, took pictures without my consent and at my wedding, walking around in old rolled up jeans and no shoes. He was barefoot walking around.

10) He tried to keep the decorations and tried to keep the leftover food and bottles of wine and prosecco. We made sure to take it with us.

11) The very next day, he sent several texts hounding me to leave him a glowing review. I was not going to do it until my mother in law let me know she left some things there and wanted me to go and retrieve them because she did not want to interact with him ever again. I ask him if he had them and he did but jokingly threatened not to give them back until I leave him a review. I went ahead and left the review out of fear that he wouldn't give her stuff back.

I contacted Peerspace to ask for them to please take down my review but they wouldn't do it unless I gave them a reason. I just didn't want to have a review up at all to avoid anymore confrontations. They refused to take it down without a reason so, I just said he harassed me to leave one and it finally got taken down but now, I feel like other guests should know about this host and the positive reviews are not truthful.

I wouldn't say not to book here, but I would say to be very careful who you book with and do more research on the host before deciding to book with them.

Date of experience: June 13, 2025

I appreciate the service. However, those of us who rent our space are penalized if we allow an offer to expire. The problem is that we can't cancel the reservation if it turns out that we are unable to accommodate the prospective guest. Sooo, no option to cancel the request, but we are penalized if we allow it to expire? Make it make sense.

Date of experience: June 14, 2025

I decided to use Peerspace to find a location for a photoshoot that I was planning. The website was super easy to use and I was able to narrow down options based on price, themes, and location, eventually finding the perfect studio that fit my vision and budget.

Booking was easy and I was even able to reach out to the host for a last minute change that he was able to accommodate.

I highly recommend Peerspace if you're a photographer / videographer looking for a place for your next shoot.

Date of experience: May 31, 2025

Easy to book. Host was great! This app already works better than airbnb. Everything went even better than I expected. Will definitely be using again.

Date of experience: June 06, 2025

The booking was free, fast, and easy. I love the pictures for the multiple space options. I love the convenience of hassle-free, simple booking.

Date of experience: June 03, 2025

I was looking to throw a “In Memory Celebration “ for my mom who is deceased so I decided to try PeerSpace . PeerSpace is a wonderful app because it’s convenient and the spaces that they have available are unbelievable with awesome prices . I’m so happy to have found PeerSpace it was a great experience for me and my family .

Date of experience: May 30, 2025

I never leave reviews, good or bad. However I had such a great experience I had to share! The whole process of finding a venue, booking and communicating with the person was so easy. I had a great experience with Peerspace. I had never heard of it before so was a little nervous at first but so happy that I found it. I will definitely be using Peerspace again in the near future for the next event!

Date of experience: June 01, 2025

I booked a space through Peerspace for an engagement party and had one of the most stressful and disappointing experiences I’ve ever encountered with an event platform. After months of planning, the host canceled our booking just two days before our event — despite multiple confirmations and conversations in which we worked through her concerns. Notably, she told us she regretted accepting our booking because she hadn’t realized it fell on a holiday weekend. Even after we made major last-minute adjustments to accommodate parking limitations and reassured her about the guest count, she still chose to cancel less than 50 hours before our event.

We scrambled to find a replacement venue, which forced us to spend hundreds of dollars in additional, unplanned costs. When we reached out to Peerspace for support, the situation only got worse. They ultimately closed our claim, citing a 48-hour deadline to submit documentation—a deadline that is nowhere to be found in their official Cancellation and Refund Policy. I also explained that I hadn’t received timely email notifications of their responses due to technical issues with their messaging system, and I even provided proof. Still, they have only deflected my repeated requests to reopen the case, without addressing the validity of my concerns or acknowledging the lack of notice and communication failure. Adding to the frustration, I tried calling their listed phone number multiple times and only received error messages—there was no working number to reach a live person.

Most alarmingly, Peerspace has stated they cannot allow me to leave a review for this host (who is currently highly rated), because the booking was canceled. This means future clients could face the same issue with this host, completely unaware, and I have no way to publicly warn them through the platform itself.

As of now, Peerspace has offered no resolution, no reimbursement, and no real path to escalate the matter further. I am requesting that my case be reviewed by management, especially given that their support team is enforcing an internal 48-hour deadline that does not appear in any formal policy that users agree to.

As promised, I am updating my review with the new developments. Both the Peerspace chat and those who respond to third-party reviews have deflected responsibility, stating a timeline that does not appear in the consumer agreements. Additionally, they have ignored multiple requests for a number I can call to speak with a live agent.
I strongly advise future users to refrain from booking through Peerspace—if something goes wrong, you may be on your own. Note that if you don’t constantly return to check support messages (even when in the midst of scrambling to pivot an event location) they may say you didn’t respond in time to qualify for reimbursement.

Date of experience: May 25, 2025

The experience I had at the Peer space was an overall success. I enjoyed the host's quick responses, and the space and pool were perfect for my son's birthday.

Date of experience: May 26, 2025

The site Peerspace is a good site for finding available spaces. What is beyond Peerspace’s control is hosts who display racist behavior towards those looking to reserve a space. ⚪️ hosts who show wide open availability on Peerspace for their space and then it mysteriously becomes unavailable after you submit your request showing your melanin beautiful photo as the requester. It never ends.

Date of experience: May 26, 2025

Peerspace was great as far as finding a venue. The space I rented was called IVENUE LA located in Glendale. The venue itself was nice but the staff was not accommodating, the male owner was originally rude to my mother but later apologized but they should have NEVER been rude to her in the first place. There was an Asian lady that was apart of the staff (sorry don’t know her name) who was no help at all and had a horrible attitude throughout our whole event. The lady owner was very nice, we had an issue with the music which took away from our event but she tried her best to help. Overall nice place as far as looks, but the staff needs to work on their customer service and be sure all the amenities you paid for are working properly.

Date of experience: May 17, 2025

great space and great hosts. would book again

Date of experience: May 21, 2025

Finding a location I needed was simple, detailed, also messaging the location manager and booking was easy to do.

Date of experience: May 17, 2025

It was easy to book. Communication was kept within the site to build trust between client and vendor.

Date of experience: May 18, 2025

What a FANTASTIC space for our Venue!! Easy street access, beautiful eclectic vibe, and super easy transaction! Will definitely recommend to ANYONE!!

Date of experience: May 15, 2025

Easy access to a wide range of event spaces

Date of experience: May 12, 2025

It was nice to see the venues and speak to the owners of the spaces.

Date of experience: May 12, 2025

Love the experience, so many spots to take beautiful pictures. I am so glad I found Villa Blanco, the pictures came out so amazing!

Date of experience: May 06, 2025

I found the service to be incredibly helpful, with a wide variety of options to choose from. The reservation process was straightforward and user-friendly, making it easy to find the perfect space for my needs. I appreciate the transparency and the quality of service provided. Overall, my experience was very positive, and I would highly recommend Peerspace to anyone looking for unique venues.

Date of experience: May 06, 2025