Peaches Boutique Reviews 7,454

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers particularly appreciate the high-quality dresses available for various special occasions, noting the beautiful designs and fabrics. Many reviewers highlight the exceptional service provided by the staff, who are described as attentive, helpful, and dedicated to making each customer feel comfortable and special. Consumers also value the organized and enjoyable environment, where they can find dresses that fit their personal style and body type. People frequently mention the efficient delivery service, with orders arriving quickly and in perfect condition. The customer service team is commended for their excellent communication and responsiveness, especially when addressing specific needs or requests. While opinions on the ordering process are mixed, the positive experiences related to staff support and overall service contribute to a strong recommendation for Peaches Boutique.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

This boutique has some stunning pieces—beautiful fabrics, unique designs, and a cozy layout that makes browsing enjoyable. I found a gorgeous handcrafted handbag that’s now my go-to. Prices are on the... See more

Company replied

Rated 5 out of 5 stars
Verified

Great customer service! The ladies were very helpful made my daughter feel so comfortable. We came from Florida to get my daughter the perfect dress for her special day!

Company replied

Rated 5 out of 5 stars
Verified

Workers were very helpful with finding dresses that fit both body type and personal style. Love the system of registering so you don’t have the same dress as someone else. Overall amazing experience e... See more

Company replied

Rated 5 out of 5 stars
Verified

This is my first time ordering from Peaches Boutique and I must say that i am very pleased with the dress i ordered. Its of high quality and looks amazing. I bought it for my very picky daughter and s... See more

Company replied


Company details

  1. #15 of 127 best companies in Women's Clothing Store
  2. #50 of 724 best companies in Clothing Store
  3. #2 of 16 best companies in Dress Store
  4. #26 of 104 best companies in Fashion Accessories Store

Written by the company

Peaches Boutique has been in Chicago for over 35 years helping people find their dream dress. We offer tons of Prom dresses that will fit your price range needs. We carry over 20,000 dresses during our peak season and feature reputable designers such as Sherri Hill, Mori Lee, Jovani and Ellie Wilde. We not only carry prom dresses but we also carry dresses that will be perfect for your Quinceanera, Sweet 16, Bat Mitzvah, Winter Formal, Homecoming, Wedding guest and many more. We have a 20,000-square-foot store that stocks over 20,000 dresses. That's right, you will not find anyone else out there that carries that much stock, especially an online retailer. We register all the dresses sold at Peaches and maintain our motto of not selling the same dress in the same color to the same event. We have nearly every prom dress in every size and color from every prominent dress designer. This is extremely important in the prom industry because it has such a short selling season. If you are in a pinch in March or April looking for the hottest-selling style, Peaches will have that gown for you because we order a huge quantity to begin with. No one wants to take a chance on ordering a dress and waiting 10 weeks to receive it! Most girls want to try their dress on and be able to take it home that same day to show off to their family and friends. At Peaches, that is exactly what you can do! Peaches is unique in that we dedicate 90% of our floor space to prom dresses. Many online stores only stock one-size samples and do not even have a brick-and-mortar, not PEACHES. We like to think of ourselves as a tremendous retail store that warehouses all styles, sizes, and colors. Whatever your event may be: Quinceneara, Sweet Sixteen, Pageant, Prom, Homecoming, Engagement, Wedding, and any other event, Peaches will have the dress of your dreams! While shopping for your perfect dress, our Peaches staff is fully trained to provide the best customer service imaginable. Our staff is fluent in Spanish and they will pamper you like a princess and make you look perfect from head to toe. At Peaches, the staff understands what styles are the most figure-flattering for your body. We carry gorgeous gowns in every size imaginable, from sizes 0-30 IN STOCK! Whether you are searching for a curve-hugging mermaid dress, an elegant A-line style, or a Cinderella-style ball gown, we'll find the perfect dress for you! We carry stunning shoes and every accessory imaginable (earrings, necklace sets, bracelets, tiaras, headbands, and much more!). We also provide alterations. The same day you purchase your dress, you can get pinned for alterations and not have to worry about finding a seamstress that you do not know and trust. Peaches knows how important prom night is for you and that is why we strive to maintain our motto of never selling the same dress in the same color to the same event.Check out our website to see the latest styles in dresses we have to offer. Thank you for choosing Peaches Boutique! #peachesboutique #prom #promdresses

Biggest Selection and Customer Service

Written by the company

We promise a once in a life time dress shopping experience
We are committed to finding you your dream dress for any event.

Satisifaction Guarantee!

Easy Returns

Not happy with your order? We offer easy returns and exchanges!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

10 out of 10…

This is my first time ordering from Peaches Boutique and I must say that i am very pleased with the dress i ordered. Its of high quality and looks amazing. I bought it for my very picky daughter and she is ecstatic. Customer service is also great. Thank you, I highly recommend them.

Date of experience: June 03, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars
Verified

Great customer service

Great customer service! The ladies were very helpful made my daughter feel so comfortable. We came from Florida to get my daughter the perfect dress for her special day!

Date of experience: June 28, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for sharing your experience. We appreciate your business.

Rated 5 out of 5 stars

This boutique has some stunning…

This boutique has some stunning pieces—beautiful fabrics, unique designs, and a cozy layout that makes browsing enjoyable. I found a gorgeous handcrafted handbag that’s now my go-to. Prices are on the higher side, but you’re paying for quality and originality. Worth it for a special treat!

Date of experience: May 31, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thanks so much for sharing your experience with us.

Rated 5 out of 5 stars
Verified

Everything was so easy!

Everything was so easy!! Even the return! Would DEFINITELY recommend!!! And will purchase more for sure!!

Date of experience: June 09, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for taking the time to let us know. We appreciate your business.

Rated 5 out of 5 stars
Verified

All the ladies were so helpful and…

All the ladies were so helpful and attentive, they were all so nice and had great service! It is very organized and I recommend going to Peaches Boutique!

Date of experience: June 20, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you so much for your review!

Rated 5 out of 5 stars
Verified

Gorgeous dress

Gorgeous dress. Perfect size. Quick shipping.

Date of experience: June 03, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thanks so much for sharing your experience with us.

Rated 1 out of 5 stars
Verified

Very disappointed!

Very disappointed!
I ordered a dress online and a week after it wasn’t available and still showing online as available.

Date of experience: May 27, 2025

Peaches Boutique logo

Reply from Peaches Boutique

So sorry as our sale items move quickly and we do try to update our inventory. Is there another style we can check for you. If you need further assistance, please reach out to support@peachesboutique.com.

Rated 5 out of 5 stars
Verified

My dream dress

Receive the dress even before the shipping suggested, beautiful design, wonderful job team peaches boutique.
Thank you

Date of experience: June 05, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for taking the time to let us know. We appreciate your business.

Rated 5 out of 5 stars
Verified

The Dress was delivered so fast

The Dress was delivered so fast. in one week i had it home in Guatemala. thanks for your service, you were so nice when i called to ask if you hade the dres in the size I wanted. *****

Date of experience: May 19, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars
Verified

She looked Stunning!!

She looked Stunning!!! The dress was absolutely beautiful! I know she had to be the best dressed at prom! Thank you for making the dress available for her!!

Date of experience: April 15, 2025

Peaches Boutique logo

Reply from Peaches Boutique

So happy to hear that. We appreciate your business and your feedback.

Rated 5 out of 5 stars
Verified

Easy financing. Wonderful dress selections.

Wonderful experience . I was able to finance my daughter’s “ dream dress” through Peaches Boutique. It fits like a glove , pristine and sophisticated for her prom . Couldn’t give enough thank you to this shop . I will be back for the rest of my children’s occasions .

Date of experience: May 06, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for taking the time to share your experience. We appreciate your business.

Rated 5 out of 5 stars
Verified

Ordered online and the dress was…

Ordered online and the dress was absolutely stunning. Followed their size chart and it fit like a glove. They shipped out within 2 days. Super happy with this boutique and if I ever in need of a fancy dress again I know where I will order from

Date of experience: April 29, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Great to hear. Thank you for sharing your experience.

Rated 5 out of 5 stars
Verified

5 Star Experience

The staff is so helpful and accommodating. They truly go above and beyond each time.

Date of experience: May 10, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for your review.

Rated 5 out of 5 stars
Verified

What they did good on!

They were very good with helping me to pick out my dress, and help with the fitting.

Date of experience: May 09, 2025

Peaches Boutique logo

Reply from Peaches Boutique

Thank you for your review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look