Well honestly, what makes the Company great, with the experience I got, was completely the people I dealt with. France is exptional and the way she treats her little “Loved Ones” is simply awesome.... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
I was looking for dog care which I have been unsuccessful finding before. Other sites require you to sign up to monthly or annual subscriptions which I didn’t need / want. Pawshake allows you to fin... See more
Was easy site to use and see sitters available in our area for the time we wanted. Easy to connect with sitter and make payment through your site. Knowing sitters were vetted etc was reassuring.
Great app. Easy to navigate and prices very reasonable. My sitters were wonderful. Just put in all your information and hey presto you get lots of choices
Company details
- #1 of 6 best companies in Pet Sitter
- #1 of 3 best companies in Dog Walker
- #1 of 5 best companies in Pet Boarding Service
About pawshake.com
Written by the company
Pawshake - Experienced pet care with peace of mind
Loving pet sitters who treat your pets like family
At Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.
Loving home environments - no cages!
Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.
Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.
Convenient, safe and flexible pet care
Simply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.
The Pawshake Guarantee
All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
Contact info
North Castanya Way 161, 94028, Portola Valley, United States
- pawshake.com
Replied to 71% of negative reviews
Typically replies within 2 weeks
Was easy site to use and see sitters…
Was easy site to use and see sitters available in our area for the time we wanted. Easy to connect with sitter and make payment through your site. Nice :>
Date of experience: May 12, 2025
Terrific
Terrific. We were very happy. Definitely will use our pet sitter again.
Date of experience: June 29, 2025
Well honestly
Well honestly, what makes the Company great, with the experience I got, was completely the people I dealt with. France is exptional and the way she treats her little “Loved Ones” is simply awesome. I was completely at ease leaving my little “Buddy” in her most capable hands…
I will not hesitate to bring Buddy back to his second home and also to recommend France…
If this was any example on how Pawshake “Vets” the people they chose to work with, 3 thumbs up.
Date of experience: July 02, 2025
A dreadful experience as a pet sitter
As a pet sitter, I had a deadful experience. At some point, the Pawshake platform had serious technical issues. As a consequence, neither my ID, nor my IBAN code were recognised (I never changed them, thus I had no responsibility for their issues). Instead of helping me, I was insulted and eventually my account was blocked. I tried for mote than 6 months to explain that THEY had technical issues. However, I was offended again and Pawshake never
reinstated my account. Last but not least, they kept all my sensible data, without deleting them. I do suggest to pet sitters to use other platforms.
Date of experience: January 19, 2025

Reply from pawshake.com
Good system with dedicated minders.
Date of experience: July 01, 2025
Was easy site to use and see sitters…
Was easy site to use and see sitters available in our area for the time we wanted. Easy to connect with sitter and make payment through your site. Knowing sitters were vetted etc was reassuring.
Date of experience: July 01, 2025
highly recommended
easy, secure, flexible and completely trustworthy - will definitely use again!
Date of experience: June 28, 2025
Safe and easy!
Easy to use. Safe and comfortable service. Finally we can find someone to take care of our pets, when we need or want to travel! We will use this service again and we have already recommended Pawshake to friends!
Date of experience: June 30, 2025
Awesome experience from start to finish. Will be returning.
Date of experience: June 11, 2025
Super app
Great app. Easy to navigate and prices very reasonable. My sitters were wonderful. Just put in all your information and hey presto you get lots of choices
Date of experience: June 29, 2025
I was looking for dog care which I have been unsuccessful previously with…
I was looking for dog care which I have been unsuccessful finding before. Other sites require you to sign up to monthly or annual subscriptions which I didn’t need / want. Pawshake allows you to find dog care (pet care) with a simple booking charge (£10 or so). The site was easy to use and I found Simon on here who I am over the moon with!
Great site, great way of doing business and highly recommend.
Date of experience: June 30, 2025
Have been using this the last week
Have been using this the last week. They have a serious technical issue and have no email to notify them. I’m trying to get into my message and pay for a booking and it just glitches all the time
Date of experience: July 01, 2025

Reply from pawshake.com
Very convenient
Trusted platform with a wide offer of pet sitters. Very easy to find the right sitter for your furry friend.
Date of experience: June 27, 2025
Great cat sitter
I booked Scarlett on short notice as I was called for jury duty. She is professional and kind and my 4 cats took to her rightaway. She looked after my cats for 2 days and was on standby if need be which was a huge relief. She sent lots of pictures as well. Highly recommended!
Date of experience: June 16, 2025
Our petsitter Max was everything we…
Our petsitter Max was everything we needed and our elderly dogs had a great time too.
Date of experience: June 26, 2025
Life saver app
Don't know what I'd do without this app. Going on that vacation or a weekend getaway doesn't seem as worrisome as it used to be before I found this app
Date of experience: June 24, 2025
i am very pleased with this website.
i am very pleased with this website.. as it was a time crunch i was able to find a dog sitter day of and i found it very helpful.. will use again for sure.
Date of experience: June 26, 2025
Terrible platform
Hi I used Pawshake last year for a sitter and again this year for my lovey dog . I have no issue with the service provided by the sitter last year and gave a 5 star review. My issue is with the platform. This year I sent 6 separate messages to sitters who came up as available, all but 1 refused the booking due to other bookings ( can’t they update their calendar??). 1 sitter actually increased their price from the quoted price and then refused the booking. This platform needs some work to make it more customer friendly ! Other platforms allow requesters to upload their request once and sends to all available providers who can then revert to the requester ! This platform is time consuming and cumbersome for the requester ! Very frustrated and won’t be using this platform again !
Date of experience: June 25, 2025
I found a pet sitter who was amazing
I found a pet sitter who was amazing. No complaints at all. My pet had a wonderful time with the pet sitter.
Date of experience: June 23, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.