Verified
The best, cannot find this toothpaste anywhere else and it's the only one I can use. Everything else has mint, which burns my mouth, so thankful to get it from Dr. Paul!!
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Verified
Packaging was not appropriate. Individual boxes of each dental paste came damaged. It looks like, this bag ( with three dental pastes ) was thrown around a lot and it put physical pressure on denta... See more
Company replied
I wanted to share my personal review of the office of Dr. Williams. Me and my daughter see him and he is awesome always kind and attentive and gives you personal attention that is rare in dental offic... See more
Verified
I think i just reviewed the toothpaste but it just makes my teeth feel good. I feel its doing the best i can for my teeth and my dentist hasny reported any new cavities since using it
Company details
Written by the company
Dr. Paul Williams is a general dentist that emphasizes a preventive approach to keeping patients cavity-free. The source for trustworthy and timely health and dental news and information. Because better dental information means better oral health.
Contact info
282 Katonah Ave, 10536, Katonah, United States
- 7187340038
- info@paulwilliamsdds.com
- paulwilliamsdds.com
4.5
Excellent
79 reviews
Verified
A Godsend!
The best, cannot find this toothpaste anywhere else and it's the only one I can use. Everything else has mint, which burns my mouth, so thankful to get it from Dr. Paul!!
Date of experience: June 17, 2025
Advertisement
Verified
The price for the items I ordered was…
The price for the items I ordered was very reasonable. I would definitely order again.
Date of experience: June 12, 2025
Verified
Great product at a reasonable price
Great product at a reasonable price. Very quick shipping! My order was shipped the same day it was placed.
Date of experience: May 06, 2025
Verified
Always reliable
Always reliable, always prompt. A pleasure to deal with.
Date of experience: April 22, 2025
Caring, thoroughly explains whatever dental procedure he is performing.
Dr. Williams is always professional, shows concern for his patient's care, and ensures the dental work he performs is satisfactory and of high quality.
Date of experience: January 06, 2025
Reply from paulwilliamsdds.com
Thank you so much, Dorothy, for your kind words! I truly appreciate you taking the time to share your experience. It's always my goal to ensure that my patients feel comfortable and informed throughout their treatment. I'm glad to hear that you felt well taken care of, and I look forward to continuing to provide you with high-quality care.
Advertisement
Verified
Great customer service and fast…
Great customer service and fast shipping thank you AAAAA+++++
Date of experience: October 26, 2024
Reply from paulwilliamsdds.com
Thank you so much for your kind words, AC! I'm thrilled to hear you had a great experience with our customer service and fast shipping. We truly appreciate your feedback and look forward to serving you again in the future!
Verified
Packaging was not appropriate
Packaging was not appropriate.
Individual boxes of each dental paste came damaged.
It looks like, this bag ( with three dental pastes ) was thrown around a lot and it put physical pressure on dental paste itself.
Date of experience: October 24, 2024
Reply from paulwilliamsdds.com
Hi Gregory,
Thank you for your feedback, and I’m truly sorry to hear about the issue with the packaging. I understand how frustrating that must have been, and I apologize for any inconvenience this caused. We will take your comments seriously and work with our shipping team to ensure better packaging in the future to prevent any damage. If you need any assistance or would like to discuss a replacement, please don't hesitate to reach out!
Verified
Very easy to order
Date of experience: October 14, 2024
Advertisement
Verified
Great response time on my product order
Great response time on my product order. Quick follow-up to confirm order as well as tracking info. Delivery by currier was professional. Product came well packaged and documented. Anyone doing business with paulwilliamsdds.com can rest assured of prompt and professional attention to your order and delivery of a top-quality product!
Date of experience: September 12, 2024
I wanted to share my personal review of…
I wanted to share my personal review of the office of Dr. Williams. Me and my daughter see him and he is awesome always kind and attentive and gives you personal attention that is rare in dental offices. I enjoy going to the dentist.
Date of experience: September 03, 2024
Verified
Items were shipped fast!
Date of experience: July 02, 2024
Verified
He is reliable and fast with his orders!
Date of experience: April 26, 2024
Advertisement
Verified
Simply and flawless transaction
Simple and flawless transaction. Speedy shipping. Thank you for the great service.
Date of experience: April 02, 2024
Verified
I have ordered before and always have…
I have ordered before and always have had a pleasant experience and my items arrive quickly. I ordered last Tuesday and have yet to receive my order and the tracking information isn’t showing anything from past Saturday when the shipping label was created.
Date of experience: April 09, 2024
Reply from paulwilliamsdds.com
Thank you for your feedback and for being a returning customer. We apologize for any inconvenience caused by the delay in updating the tracking information for your recent order. We understand your concern, as timely delivery is a priority for us.
Upon receiving your email, we promptly investigated and responded with an updated tracking number. According to our records, your package was delivered less than 24 hours after your inquiry. We strive to ensure that all orders are delivered within a week of placement, and we appreciate your understanding that, while we are committed to fast service, our timeline may vary from larger retailers like Amazon.
We value your business and are here to assist with any further concerns you might have. Thank you for your patience and understanding.
Verified
The order was never received
The order was never received. I have no problem with the product being sold. Good quality products with great results. However, true to form, delivery of the items ordered seems to be a challenge for Dr. Paul Williams DDS.
Date of experience: March 23, 2024
Reply from paulwilliamsdds.com
Hello, your order was canceled, and you were sent a cancellation notice. You then immediately placed another order, and that one was canceled as well. So, you were never charged and therefore would not receive any items.
Unfortunately, we can no longer provide the services you require. All the best.
Verified
Reply from paulwilliamsdds.com
Thank you so much for your kind words!
Advertisement
Verified
Timely processing
Timely processing, terrific product and pricing.
Date of experience: March 18, 2024
Reply from paulwilliamsdds.com
Thank you for taking the time to leave a review! It's greatly appreciated.
Verified
Received wrong order
I ordered bubble gum and got vanilla mint. It even says bubble gum on the invoice. I do not like mint...
Date of experience: February 14, 2024
Verified
Reply from paulwilliamsdds.com
Delighted to hear!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.