Verified
The two rings I bought were absolutely beautiful. They were excellent quality. They were very reasonably priced! My granddaughter loves them both! I received them in a very timely manner. I was very H... See more
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Verified
I chose Paula Max jewelry for my ring purchase because of the warranty that they offered and that the ring was plated in rhodium. I also chose Paula Max jewelry because of the personalization options... See more
My ring was for my mother's birthday and Christmas present since she is a Christmas baby. The ring didn't have the engraving in it like I ordered but PaulaMax went out of there way to fix the problem... See more
Company replied
Verified
You guys done a wonderful job with the rain I love it and my best friend falling in love with it even though it was a little big, but we managed to take it to her sister, and she put one of those ring... See more
Company details
- #91 of 137 best companies in Jewelry Store
Written by the company
The highest quality personalized birth stone jewelry at the very best prices.
Contact info
3315 E Russell Rd STE A4333, 89120, Las Vegas, United States
- 702-850-7500
- trustpilot@paulamaxjewelry.com
- paulamaxjewelry.com
4.2
Great
108 reviews
Replied to 60% of negative reviews
Typically takes over 1 month to reply
Verified
I haven’t received my order yet.
Date of experience: May 15, 2025
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Verified
The necklace is beautiful
The necklace is beautiful. Exactly what I expected and arrived in time.
Date of experience: May 02, 2025
Verified
Girlfriend loves both rings I got her.
Date of experience: May 08, 2025
Verified
Terrible experience
The birth stone for January is the wrong color. I reached out through Facebook and email have yet to hear back!!!
This was supposed to be a Mother’s Day present. I am extremely dissatisfied with the ring and the costumer service
Date of experience: May 02, 2025
Verified
Easy to order
Easy to order. Product true to pictures. Received the jewelry really fast.
Date of experience: April 21, 2025
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Verified
Beautiful quality fast shipping
Beautiful quality fast shipping
Date of experience: February 25, 2025
I got my couples ring yesterday and I…
I got my couples ring yesterday and I am really happy with it. It is really beautiful and the price was great. Thank you Paula Max Jewelry
Charlotte
Date of experience: March 02, 2025
Verified
The company was friendly
The company was friendly, responsive, and helpful. Their merchandise came in a timely fashion.
Date of experience: February 07, 2025
Verified
The lady I gave the ring to loved it
The lady I gave the ring to loved it! She was happy when I gave it to her as a Valentine's gift! Im definitely ordering in the future 😌 ☺️
Date of experience: February 06, 2025
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Verified
Reply from PaulaMax Jewelry
Thank you so much for the feedback! Don't forget to register your free 3 year warranty 💖
Verified
I ordered a mother's ring for my wife
I ordered a mother's ring for my wife. It was perfect fit. Sized was spot on. I will definitely be ordering from this company again. If you have any problems, I know they would take care of it. It was a beautiful ring and came as described in a timely manner. Great work!!!!
Date of experience: February 12, 2025
Reply from PaulaMax Jewelry
Thank you so much for leaving your feedback Brian. I'm so glad to hear it's perfect 💖
Verified
Diamonds falling off the ring.
Delivery time was good. But diamonds falling out after only a couple of weeks. My daughter was not happy about it. Don’t know it there is a warranty or not.
Date of experience: January 20, 2025
Reply from PaulaMax Jewelry
Hi Arthur, we're the only personalized jewelry company that provides a free 3 year warranty on sterling silver. For us to process you a free replacement just reply to the messages we already exchanged when you asked about tracking the order.
Verified
I already did this
I already did this. Engraving was so small can't even see it. Ring cheep. Get what you pay for. Not even close to picture. Garranteed picture magnified. B.s.
Date of experience: December 26, 2024
Reply from PaulaMax Jewelry
I'm sorry to hear that! Just snap a clear crisp focused picture of the ring and send it to us, and if we made a mistake we'll be happy to remake you a new ring for free 😉
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Moms Christmas/ Birthday ring..She is a Christmas baby
My ring was for my mother's birthday and Christmas present since she is a Christmas baby. The ring didn't have the engraving in it like I ordered but PaulaMax went out of there way to fix the problem and I am so satisfied with my purchase and how fast they responded to my email. I will definitely purchase from them again and I recommend them to all my friends.
Date of experience: December 10, 2024
Reply from PaulaMax Jewelry
Thank you so much Brandi! 💖
I received a beautiful ring today for…
I received a beautiful ring today for my birthday made PaulaMax Jewelry. I absolutely love it!
Date of experience: January 15, 2025
Verified
Wrong size other than that it's nice…
Wrong size other than that it's nice for the price
Date of experience: December 18, 2024
Reply from PaulaMax Jewelry
Hey Travis, if we made a mistake we always send a replacement for free. But I don't see any support messages from you. Just reach out to us if you'd like to take advantage of that option 😊
Verified
I just loved 😍 my ring 💍 the package 📦…
I just loved 😍 my ring 💍 the package 📦 was beautiful 😍 thank you 😊
Date of experience: December 16, 2024
Reply from PaulaMax Jewelry
Thank you so much for the feedback Jack! 💖
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Verified
You guys done a wonderful job with the…
You guys done a wonderful job with the rain I love it and my best friend falling in love with it even though it was a little big, but we managed to take it to her sister, and she put one of those ring size in it so it can fit her finger the good part about it she can wear it as a necklace a bracelet and a ring thank you guys so much. I will continue to order from you guys.
Date of experience: December 10, 2024
Verified
Great Experience!!
The two rings I bought were absolutely beautiful. They were excellent quality. They were very reasonably priced! My granddaughter loves them both! I received them in a very timely manner. I was very Happy and pleased with everything about my purchase. I will definitely order again! Thank you PaulaMax Jewelry for a great experience!!
Date of experience: November 26, 2024
Verified
Precious Jewelry thanks so much
Thanks so much for putting a smile 😊 on my fiancees face
Date of experience: December 03, 2024
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