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Patriot Software Reviews 2,936

•
TrustScore 5 out of 5

4.9

Payroll Service
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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the patience, kindness, and clarity of the support staff. People appreciate the ease of understanding and the absence of language barriers when seeking assistance. The responsiveness of the team, whether through chat, phone, or email, is a recurring positive point, with consumers emphasizing the speed and efficiency in resolving issues. Consumers find the software user-friendly and easy to navigate, which makes payroll and tax processes more manageable. The platform's intuitive design and comprehensive help articles contribute to a seamless user experience. Many reviewers specifically mention the smooth transition from other payroll services and express satisfaction with the affordable monthly rates and the continuous addition of new features.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Kelly was exceedingly helpful walking me through the system. She was the best resource I’ve experienced with any…and I mean any…online platform.

Rated 5 out of 5 stars
Verified

I have been in accounting and business solutions for 15 years. In my time, I have used most of the payroll platforms out there. But I am so happy to say I found Patriot. The customer support received... See more

Company replied

Rated 5 out of 5 stars
Verified

The customer service from patriot software is spot on. The people are very patient and kind. I like that I can understand them when I'm asking a question and not having to have them repeat themselve... See more

Rated 5 out of 5 stars
Verified

The help is wonderful, but as a user my suggestion to people is DO NOT ASSUME or GUESS. When you have a question ASK, and the Patriot Team get back to you very quickly with answers which will save you... See more

Company details

  1. #1 of 12 best companies in Payroll Service
  2. #1 of 4 best companies in Accountant
  3. #1 of 16 best companies in Accounting Software Company
  4. #1 of 10 best companies in Bookkeeping Service

About Patriot Software

Written by the company

Easy accounting and payroll software.

Patriot's accounting and payroll software make running payroll and managing your books the easiest thing you'll do all day.

Backed by free USA-based support.

If you have a question or concern, our FREE USA-based support is available by phone, chat, or email.

Payroll starting at $17/month.

  • Unlimited payrolls
  • Free direct deposit
  • Free employee portal
  • Payroll tax filings and deposits*

Learn More

Accounting starting at $20/month.

  • Unlimited invoices
  • Automatic bank transaction imports
  • Create and print 1099s and 1096s
  • Seamless payroll integration

Learn More

Written by the company

Our Mission
Our mission is to make accounting and payroll fast, simple, and affordable for millions of American businesses and their accountants.

Contact info

30 days free + 50% off for 3 months

Enjoy 50% off Patriot's accounting and payroll software, plus add-ons.

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot
Rated 5 out of 5 stars
Verified

Kudos to Kelly…

Kelly was exceedingly helpful walking me through the system. She was the best resource I’ve experienced with any…and I mean any…online platform.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Verified

The customer service from patriot…

The customer service from patriot software is spot on. The people are very patient and kind. I like that I can understand them when I'm asking a question and not having to have them repeat themselves.

Date of experience: June 25, 2025

Rated 4 out of 5 stars
Verified

LEARNING SOFTWARE

QUICK RESPNSE TO ISSUES HAPPENING AT TIMES OF WORKING ON SYSTEM, HELPFUL IN EXPERIENCING CATEGORIES OF FILES OF SOFTWARE.

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

06/13/2025

The software is easy to use. Didn't take much time to set up. I needed support while processing first payroll, and the help came quick. She remained with me until it was fully resolved

Date of experience: June 13, 2025

Rated 5 out of 5 stars
Verified

Great Team

So far it has been an ease working with The Patriot Team. Customer service has been great and the team has been very responsive durning my difficult times of understanding.

Date of experience: June 17, 2025

Rated 5 out of 5 stars
Verified

Customer rep was great

Customer rep was great. She was very professional and courteous and very pleasant to deal with. Her knowledge was outstanding as to how to help me get to where I needed to be. One of the most helpful reps I’ve dealt with. A great asset to the company.

Date of experience: June 18, 2025

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