Past Indicator Reviews 9

Love my new nixie clock! Vadim was great with communication and he shipped the clock quickly. High quality product and above and beyond customer service.

Date of experience: May 21, 2025

I brought the clock 10 years ago, and it has been a prized part of my house ever since.

Recently during a move, I lost the powers supply.
Vadim from past indicator helped me very quickly and sorted everything out.

100% recommend one of their clocks, the finish on them is very good, they feel very high quality.

Date of experience: March 03, 2025

Bit of Backstory:
I ordered my Past Indicator Nixie Tube clock almost 3y ago (02.2022). I loved it, but after around 1y of usage, it fell and one of the tubes broke. Hence it found its way to the dark drawer and wasn't been used for another 1.5y.

Current Time:
A month ago, clearing out my space, I found it. And decided that I wanted to restore it. (If I had thought of that sooner, restoration would have been covered by the manufacturer's guarantee.) Anyway..., I wrote to the Past Indicator WA support number asking what could be done. Quite quickly they briefed me on what could be done - and I decided to fix it myself (instead of shipping the clock back to them.) The support representative told me in detail what are the necessary steps I needed to take to change the Nixie tube and sent me a link where to order a new one.

2 weeks later my new Nixie Tube arrived (I live in the EU, and it was shipped from the USA....so for you shipping times might be way quicker.) Changing Nixie Tube was as easy as unscrewing 3 screws and swapping the old tube from the connection port... And finally, after almost 2y my Past Indicator clock is working again!

But the story doesn't end there:
It turned out, that over the years, I had lost the user manual. And even had forgotten how to take the clock out of sleep mode.
Thankfully the Past Indicator support guy was clutch again. He went way above and beyond - and sent me multiple custom video tutorials showing and explaining everything. (Mind you, I wrote to him almost always past the normal working hours...so, his response timing and dedication to help me was truly refreshing.)

So, that is my experience with the Past Indicator in 2024. Overall - I love their timepieces. And it is great knowing that there are real people behind the company, who care about their clients. :)
5 out of 5 stars from me in every metric.

Date of experience: November 05, 2024

Date of experience: August 20, 2024

I have just received my clock and I am amazed of the level of craftsmanship that went into it with using less power than what was used in older Nixie tube clocks that used to heat up, I love it amazing amazing amazing

Date of experience: August 16, 2024

great product, a representative reached out to me after i sent a request on the website. the clock works and looks pretty good

Date of experience: June 10, 2024

Great Product and great company, thanks Vadim!

Date of experience: June 10, 2024

As a long-time customer of Past Indicator, I recently encountered a minor issue with my previous purchase. However, I was delighted by the immediate and helpful assistance provided by their customer service team. Their dedication to resolving my concerns promptly and with great care truly exemplifies their commitment to customer satisfaction.

I must also commend Past Indicator for consistently delivering high-quality nixie tube timepieces. The craftsmanship and attention to detail in their products are truly remarkable, and my past purchases have been nothing short of exceptional.

I highly recommend Past Indicator to anyone seeking top-tier Nixie tube timepieces. Not only do they offer outstanding products, but their commitment to customer support and satisfaction further solidifies them as a reputable and reliable company. My recent experience has only reinforced my confidence in their brand, and I look forward to continuing my patronage with Past Indicator.

Date of experience: February 26, 2024

After finding a video on YouTube about the Nixie clocks from past indicator, I was very interested in these awesome looking clocks. I've done my research and there is no other company that makes so many beautiful, handmade and unique looking clocks. There is a variety in prices and models. Clocks that suits any kind of person.

The clock is delivered in a unique premium box and is safely shipped. It even has parfum on it the first time you open the box. It all smells vintage and makes the experience complete.

The clock is easy to adjust when you follow the instruction manual. The customer support is very helpful with answering my questions. For example: the date can flash every few minutes or so. Just change a few settings and you can turn it off. All the numbers are flashing every one hour or so. I thought my clock was broken but it's actually a feature. The reason the numbers are flashing once every hour, is so the tubes in the clocks will last much longer because of how the tubes work.

Once my number was stuck at a digit. After customer support they explained you might have to press the tube slightly. After doing so, it was fixed!

I would never buy a nixie clock anywhere else. These are the best ones you can buy. Variety of options, high quality and great support. You'll enjoy your awesome looking clock for at least 30 years!

Date of experience: January 05, 2024