I try to avoid talking to website personal, but Ebony was so helpful when I talked to her several times in the processing of my unusual multi-entry visa for Kenya. The expert who actually did the leg... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
My travel buddy and I applied for our visas at different times. We both had to make phone calls to get answers to questions on the visa applications for Kenya and Tanzania. Everyone was helpful, fri... See more
What appeared to be a very scary and overwhelming task to complete as an individual - became a Can Do Task after consulting with Agent Jessica! My husband and I needed to obtain Visas for Kenya... See more
They made the visa application process so easy and seamless. I had several questions and I was able to get through right away and every person i spoke to was quite helpful and nice. I would not hesita... See more
Company details
- #3 of 9 best companies in Visa and Passport Office
- #1 of 7 best companies in Passport Office
- #1 of 6 best companies in Passport Photo Processor
- #61 of 204 best companies in Travel Agency
- #1 of 11 best companies in Visa Consultant
Written by the company
We are a privately owned and operated expediting company dedicated to providing superb customer service and personal attention to your Passport and Visa expediting needs. For more than a decade, we've been a trusted partner of individuals and businesses and have handled thousands of travelers' vital documents with speed and care. Let us help get you there!
Passport Visas Express
Written by the company

Contact info
1911 N. Fort Myer Drive # 104, 22209, Arlington, United States
- 1-888-596-6028
- CustomerService@passportvisasexpress.com
- passportvisasexpress.com
Replied to 33% of negative reviews
Typically replies within 2 weeks
Multi entry Kenya visa help
I try to avoid talking to website personal, but Ebony was so helpful when I talked to her several times in the processing of my unusual multi-entry visa for Kenya. The expert who actually did the legwork was also essential and so competent. I was 100% satisfied.
Date of experience: July 02, 2025
Easy to apply through them even though…
Easy to apply through them even though it costs more than doing it on online app.
Date of experience: July 01, 2025
Excellent customer service.
Excellent customer service. Solved all my problems. Definitely worth the fee. Thank you.
Date of experience: June 30, 2025
I am 5 year work in Saudi Arabia
I am driving i have a 5 year experience
I am 5 year work in Saudi Arabia
Date of experience: July 02, 2025
Information was easy to understand and…
Information was easy to understand and uploading documents was easy
Date of experience: June 23, 2025
Great agents with friendly guidance and quick Visa delivery!
What appeared to be a very scary and overwhelming task to complete as an individual - became a Can Do Task after consulting with Agent Jessica!
My husband and I needed to obtain Visas for Kenya and Tanzania. The information about our travel had to be accurate and complete. Using the Passport Visas Express website provided an easy and less expensive way to obtain the Visas once we were able to document all the travel dates, lodging and locations.
I had numerous questions during the data entry process - and Agent Jessica was a gem! She was very helpful, professional, patient and friendly during my attempts to fill-out the online forms. She confirmed the mysterious 'multiple or single ' entry question and provided great guidance on how to submit and save for later submission.
Once all the data entry was completed, Passport Visas Express really responded quicker than expected with our completed/official Visas! We received email updates and I could see the status and progress on the website. I recommend using them for your Visa needs!
Date of experience: June 05, 2025
Live customer support with…
Live customer support with understanding, patient staff.
Date of experience: June 25, 2025
They made the visa application process…
They made the visa application process so easy and seamless. I had several questions and I was able to get through right away and every person i spoke to was quite helpful and nice. I would not hesitate to use them again!
Date of experience: June 23, 2025
A pleasure to work with passport visas…
A pleasure to work with passport visas express. Definitely would use the service in the future.
Date of experience: June 23, 2025
Visas for Kenya & Tanzania
My travel buddy and I applied for our visas at different times. We both had to make phone calls to get answers to questions on the visa applications for Kenya and Tanzania. Everyone was helpful, friendly, and gave us the right answers.
Date of experience: May 30, 2025
Directions are very useful
Thanks for making the directions so clear. Visa came at 8 business days exactly.
Date of experience: June 20, 2025
prepared for the info needed for the…
prepared for the info needed for the apllication
Date of experience: June 20, 2025
Passport Visas Express.com
Website super user friendly and easy to navigate. Help from support staff about attachments and best way to submit them was appreciated. And, the service from start to finish was fast.
Date of experience: June 19, 2025
Great and expedited service
Great and expedited service. Thank you for the support. Great employees - E., M., and all the others who assisted me via email and via chat on their website.
Date of experience: June 17, 2025
Way too expensive.
Date of experience: June 18, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.