Passport Poppin Reviews 49

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Kima was such a joy to work with! She made traveling with a group of six people such a breeze. From her responsiveness to her attention detail, Kima truly made our travel experience a great one! I wou... See more

Rated 5 out of 5 stars

Kima planned my 30th birthday with 6 of my other friends. She was super professional and attentive. Any problem or question that we had was answered. I will continue to use her for future trips!

Rated 5 out of 5 stars

Kima did a phenomenal job with everything!! From booking the trip, to great and quick communication to rebooking excursions due to weather. I would highly recommend and utilize her services again!

Rated 4 out of 5 stars

This past trip with Nakeba as my agent was extremely copacetic. I got to spent with with my best friends and my chosen family. And I'm fortunate to have chosen the right group to travel wi... See more


Company details

  1. Travel Agency

Written by the company

We are your FAVE Black-owned full-service travel agency offering amazing travel planning services to take the stress out of your next vacation. We offer meticulously planned private trip planning services that cover all of the research, planning, booking, and reservation management. We also offer group trips so solo travelers can meet in breathtaking destinations around the world. We are sure that joining our travel fam will be an unforgettable experience!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars

Kima was such a joy to work with

Kima was such a joy to work with! She made traveling with a group of six people such a breeze. From her responsiveness to her attention detail, Kima truly made our travel experience a great one! I would highly recommend working with Kima and I would also love to work with her again!

Date of experience: June 28, 2025

Advertisement
Rated 5 out of 5 stars

Kima planned my 30th Birthday

Kima planned my 30th birthday with 6 of my other friends. She was super professional and attentive. Any problem or question that we had was answered. I will continue to use her for future trips!

Date of experience: June 27, 2025

Rated 5 out of 5 stars

Trip to Germany

I had a fantastic trip to Germany thanks to Kima. Everything was well-organized - from the hotel to transportation. Her quick responses and attention to detail made the whole experience stress free. I highly recommend Kima for anyone planning to travel.

Date of experience: May 31, 2025

Advertisement
Rated 5 out of 5 stars
Verified

I made contact with Passport Poppin as…

I made contact with Passport Poppin as an inquiry. My travel specialist was very professional when scheduling our initial consult. She was very down to earth and was able to walk me through the process. She bared with me although I had expressed not really being a planner and really relying on their support for this Surprise trip for my wife. The process has been smooth thus far and I’m excited to be writing another review post the trip.

Date of experience: March 31, 2025

Rated 5 out of 5 stars

My solo trip to Cancun for my birthday

I am hear to say, I had the most amazing experience going on a solo trip to Cancun! For my birthday ! And I will use this travel agent! Again and again,Makala did an awesome job of making sure my trip was safe and I was happy with everything I wanted!! Passport poppin!!! You will not be disappointed

Date of experience: March 12, 2025

Rated 5 out of 5 stars

5-Day Vacation Review in Cartagena

5-Day Vacation Review in Cartagena

Our recent 5-day vacation in Cartagena was nothing short of spectacular. From the moment we arrived, the vibrant culture and stunning architecture captivated us.

Date of experience: February 05, 2025

Rated 5 out of 5 stars

I had a great agent!

My agent Mekayla answered my questions in a timely manner from planning, to booking and even during my vacation. I will be requesting her for my next vacation! Thank you Mekayla!

Date of experience: December 12, 2024

Advertisement
Rated 5 out of 5 stars
Verified

My Go To Travel Agent -Nakeba❤️

First time in Tulum, and I had so much fun. The schedule was well planned, and I never felt the need to rush. It was a very relaxing trip.I don't think I could've had a better travel agent than Nakeba. She was very welcoming and thoughtful. 10/10 experience. Will definitely book with Nakeba for all my future trips .

Date of experience: October 03, 2024

Rated 5 out of 5 stars

Exceeded Expectations!

Nakeba did an amazing job getting this trip together from flights, stay, itinerary, transportation and activities! She even found us promos for some freebies/discounts. Even with the issue of the hotel not finding my reservation, she swooped in and saved the day!

Date of experience: October 03, 2024

Advertisement
Rated 5 out of 5 stars

It’s Giving Vacation In Tulum

Nakeba did an amazing job with this trip. To have everything planned for you is always a luxury. Nakeba provided constant communication day or night. The added bonus of having an itinerary to review before the trip was amazing. I knew what to expect from the places we visited. The scheduled itinerary was just enough to have fun and to relax. The level of expertise Nakeba displayed is unmatched in a travel agent. Nakeba provided due dates and made sure to send reminders. Before we checked into the hotel Nakeba reminded us to ask about the promotions included in our bookings. To experience this type of care from a travel agent is something new. She has become my personal travel agent and I share her information with everyone. Passport Poppin is the way to go.

Date of experience: October 02, 2024

Rated 4 out of 5 stars

This past trip with Nakeba as my agent…

This past trip with Nakeba as my agent was extremely copacetic. I got to spent with with my best friends and my chosen family. And I'm fortunate to have chosen the right group to travel with.

The only gripe I had, was with the resort. Said resort was unfortunately lacking at-in located emergency services.

I've stayed at other resorts where the on staff medical team was fully equipped and eager to help in any way possible. This was not the case.

I pray no one else goes through what we went through but for those with allergies, make sure to bring antihistamines and an Epi-Pen.

The apt confined food outside my allergies was Chef's Kiss.

The service was great. Music was good. And the resort and it's vicinity had plenty of things to do.

***Note to future travelers, there are families at the resort so be mindful if that if you're looking for an adult only resort.***

Date of experience: October 03, 2024

Rated 5 out of 5 stars

Above and beyond any expectations!!

My experience with Passport Poppin was more than exceptional!! As someone who hasn’t traveled a lot, especially out of the county, Nakeba made the whole process easy and efficient! The whole itinerary and payment deadlines were clear and concise! She went above and beyond to check in with the whole group, and always answered any questions I had! Super helpful and organized!! All to say the time I had in Tulum Mexico was amazing! This trip was just what I needed. It was perfect to say the least! Highly recommend booking a trip with Passport Popping!! Be sure to request Nakeba as your agent!
Can’t wait til my next trip!!

Date of experience: October 02, 2024

Rated 5 out of 5 stars

Thankkkk YOU Nakeba!!!!

I reached out to Nakeba to book my 29th birthday celebration in Los Cabo, Mexico and it was truly a dream come true!! I had a vision and a budget, Nakeba MADE IT HAPPEN!!! I traveled with a group of 8 and everything from the travel experience to departure went absolutely smooth. The itinerary that was provided was beyond detailed— not to mention so aesthetically pleasing!! The excursions she found for us surpassed my expectations, transportation to and from the resort was always punctual, and Nakeba checked in periodically to ensure things were going as planned and informed me of any changes. This was my first trip out of the country and I will forever be grateful for this experience! Thank you again Nakeba for your services and planning this trip flawlessly! A TIME WAS HAD and we appreciate you!!! BOOK, BOOK, BOOK!

Date of experience: September 16, 2024

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look