This is the first time using your site, as my typical supplier is out of stock. It is SO much easier to find and order the parts here. I did a few model / part number verification as a check, and your... See more
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Great communication. Part back ordered by OEM. Parts Dr sent numerous emails to advise delay. Thanks Chris & Anthony. Large item Whirlpool stainless steel skin for dishwasher door arrived—was a 15 min... See more
Super easy to navigate! Found the part I needed quickly and the video let me know I didn't need to order the additional part suggested at checkout. This will be my go to from now on!
I stumbled upon this company several years ago, when I couldn't find a part I needed. No one else had it. I've been doing appliance repair for quite some time, and local stores don't always have wha... See more
Company details
Written by the company
Shop our huge selection of genuine appliance parts at Parts Dr - the cheapest online source for all your appliance parts needs
Contact info
3819 W Technology Cir, 57106, Sioux Falls, United States
- 877-800-0828
- info@partsdr.com
- partsdr.com
4.7
Excellent
3K reviews
Replied to 6% of negative reviews
Typically replies within 24 hours
availability
Date of experience: July 06, 2025
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Best price - User friendly site
Easy to use site and price was the best anywhere else.
Date of experience: July 03, 2025
Always easy to order
Date of experience: July 02, 2025
HELPFUL EASE ORDERING
easy to reach a person via chat who can answer my question on the exact replacement part I need to order.
Date of experience: June 30, 2025
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Samsung Refrigerator filter case
Site made it very easy to locate the part I needed.
Date of experience: July 01, 2025
Easy peasy!
Easy to locate the wiring part that goes to a 2012 Samsung dryer.
Date of experience: June 30, 2025
There is no way to split the cost…
There is no way to split the cost across two credit cards. Got a virtual card for the warranty but it does not cover everything. Called and was told there was no way to do it. Other than that it was easy to shop on the site, find the part and create and order.
Date of experience: June 30, 2025
Easy to find and order
Date of experience: June 30, 2025
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very simple to use
very simple to use, part i needed popped right up when entered
Date of experience: June 29, 2025
Quick and easy to use website.
Date of experience: June 28, 2025
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Quick and easy checkout
Process was very simple, took less than 2 minutes.
Date of experience: June 25, 2025
Very easy very helpful
Date of experience: June 24, 2025
It's easy to find parts
It's easy to find parts, and the prices are reasonable.
Date of experience: June 23, 2025
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Horrible Return Policy
These guys have a garbage return policy. In this case the manufacturer had the incorrect part number on their website (the new one had superseded) so I ordered that part number. I opened the package to see if the plug was going to be the same but because I put a screw in to hold it in place while comparing the plug it made the item unable to be returned. In 2025 to not take back an item that is ordered incorrectly (even if it's the consumer ordering the wrong part) is crazy to me. Poor customer service and I will not buy anything else from Parts Dr.
Date of experience: June 05, 2025
First buy here - Frigidaire controller
This is the first time using your site, as my typical supplier is out of stock. It is SO much easier to find and order the parts here. I did a few model / part number verification as a check, and your info seems spot on. I guess we'll find out when the part arrives. So far, I'm impressed with everything, except the price is somewhat higher than my usual supplier.
Date of experience: June 23, 2025
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