parksure.com Reviews 29

I had the pleasure of speaking to Barb this afternoon - she was so helpful especially considering that this is the first time I’ve ever taken out this type of policy!
Highly recommend this company as they’ve made us so quick and easy to insure my new holiday home!! Thank you!!

Date of experience: June 25, 2025

Barb was a fantastic administrator explaining questions re policy wording very clearly and simply.
I have been with them for many years and wouldn’t consider any other company.

I have only ever had 1 small claim and they were fantastic at sorting things out quickly.

Date of experience: June 23, 2025

We have been insured for 2 years. Recently renewing. Having spoken to other insurers we felt comfortable renewing the quote was competitive and most importantly for us the people we dealt with (especially Barb) were both helpful informative and spoke language we could understand. Whilst we fortunately have not had to claim we feel confident that the support will be there should we need to

Date of experience: June 03, 2025

Just having received a renewal notice I rang Parksure to enquire about the premium which seemed a bit high. A very comprehension and realistic explanation was given by a most helpful member of staff. I had thought that the higher premium was because of making a claim last year after a 'bathroom emergency'. Clearly that was not the case. When making that claim I had the most amazingly good service. Helpful, speedy and most efficient. Because of this I was very happy to renew the policy believing that 'you get what you pay for'! Thank you Parksure for the piece of mind that if ever I need help you will be there for me.

Date of experience: May 16, 2025

I was asking whether we were insured if a neighbours tree was to fall onto our mobile home. I spoke to Barb and she assured me that whatever the circumstances were, we would be covered. She was very clear and polite. We have been covered by Parksure from purchasing our home 13 years ago.

Date of experience: May 14, 2025

Customer service is first class , friendly and helpful. Easy to understand paperwork for renewals. I have not needed to claim yet but I’m sure it would be handled politely and efficiently.

Date of experience: April 08, 2025

very good service very help full explaining in great detail everything to you on phone call would use this company again

Date of experience: April 09, 2025

I rang today to renew my policy and was delighted by Barb's efficiency and friendliness. She went out of her way to ensure I understood the terms . It is reassuring to know some businesses understand customer service! Thankyou.

Miss L Bullough

Date of experience: March 10, 2025

Parksure is a brilliant company to deal with, when you ring they start to help you straight away with advice on what to do regarding claiming & how to do it. We have been with them 4yrs & I wouldn't change to anyone else, the price's are good with only small increases yearly.
The ladies who answer the phone are really lovely & so helpful & put you at ease when your trying to explain things. It's so nice to have a company like this to deal with well done to all your staff.
Sally Robbins

Date of experience: March 03, 2025

I completed an online quote for Park Home Insurance and was quickly sent an email with all of the information I required to make an informed decision. I wished to make some amendments to the quote and therefore telephoned Parksure.com; Barb's help and advice was invaluable - thank you.

Date of experience: February 10, 2025

We have used Parksure for five years now, and have always had excellent communications, expertise and professionalism. Many thanks particularly to Barb who has been extremely helpful and friendly. Would 100% recommend Parksure.

Date of experience: February 07, 2025

After an initial mix up with the finance company linked to Parksure - I phoned and spoke to Barb - she was fantastic! She sorted everything out for me - and kept me informed along the way - customer service - as it used to be!! Thank you for your help Barb. ☺️

Date of experience: November 21, 2024

very helpful phone line to deal with any questions,
payments with speedy email follow up..

Date of experience: November 04, 2024

My park home has been insured with Parksure for a few years now or so I thought. This year with all the torrential rain we suddenly had a leak in the hallway so I rang Parksure only to be told the roof wasn't insured! Whaaat?!!! What good is house insurance if the roof is not covered? That is surely the main source of problems with houses not the walls or windows. I will definitely not recommend this company to anyone I know.

Date of experience: August 29, 2024

Very quick and efficient. Responding to emails almost immediately, answering every question clearly and precisely.
Would recommend to anyone purchasing caravan insurance

Date of experience: October 02, 2024

Excellent competitive quote followed by prompt and efficient service to put in place the insurance cover.

Date of experience: August 30, 2024

Insured my home today with Parksure. They were good to their word in calling back. (A rare thing nowadays) No press this number for that, this number for something else! We had a technical issue, but the lady was very patient. Had to call back, and again spoke straight to a person, who were also equally helpful.So far so good.

Date of experience: August 20, 2024

This company is the best! The staff who take the calls are patient, understanding and explain everything very clearly.
They go the extra mile and I highly recommend you use them for your insurance.
100% trusted!

Date of experience: May 30, 2024

This is my first time I have taken a policy through Parksure for my lodge insurance.
They handled my request very professional and all details were sent to myself by email instantly.
I am very impressed with their service and after my telephone call with them, the lady was very helpful and friendly. I would recommend this Company to other lodge owners.

Date of experience: March 12, 2024

Friendly helpful advisors, helped me to get the right insurance. Great service

Date of experience: February 14, 2024