Verified
Our experience was excellent and the service was superb. The concierge who scheduled the flight rose above many challenges as we were literally stranded. Despite the challenges, she prevailed and sh... See more
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Verified
I really enjoyed planning my trip with Andrew. We made an almost instant connection and had fun planning throughout. Because I have hours towards my pilot’s license, I wanted the Vision Jet and Andrew... See more
Company replied
Invited
Under COVID-19 pandemic, we're unable to find commercial flights that would allow our dog, rabbit & fish on board. Besides, we had a very tight schedule that made our relocation more difficult. We the... See more
Company replied
Verified
Even with a few things out of their control, the execution was well communicated, and I will use them again.
Company replied
Company details
- #10 of 47 best companies in Flights Search Site
- #40 of 204 best companies in Travel Agency
Written by the company
Paramount Business Jets is a private jet charter brokerage company and arranges private air charter flights on behalf of its clients with certified air charter operators worldwide. PBJ’s skilled team of aviation consultants, with years of experience, negotiate the best possible pricing from only the safest operators in the marketplace. PBJ thus provides the most cost effective and value added aircraft choices for our clients.
Paramount Business Jets
Written by the company
- Private Jet Service Worldwide
- Paramount Business Jets is setting a new standard for private jet travel. Simple, flexible, on-demand travel, when and where you want it. We give you unrivaled access to a worldwide network of reliable operators who share our high standards of safety, quality and value. With us, you can enjoy all of the convenience and luxury of private jet travel, with none of the commitment and cost of traditional services. We believe that every journey you take with us should be an unforgettable experience. That’s why white glove service, comfort and quality is the standard on each and every flight arranged by Paramount. And nothing is more important to us than your safety. With rigorous background checks and a dedicated safety manager auditing each and every flight, we are known to have the strictest safety standards in the private jet industry.
Contact info
673 Potomac Station Drive, #707, 20176, Leesburg, United States
- +1-877-727-2538
- charter@paramountbusinessjets.com
- paramountbusinessjets.com
4.9
Excellent
309 reviews
Verified
Even with a few things out of their…
Even with a few things out of their control, the execution was well communicated, and I will use them again.
Date of experience: June 27, 2025
Reply from Paramount Business Jets
Dear Blake,
Thank you for your kind review. We truly appreciate your understanding when certain factors are beyond our control. We're delighted to know that our communication and execution met your expectations. It was a pleasure working with you, and we look forward to assisting you again soon!
Best regards,
The Paramount Business Jets Team
Verified
Loved working with Lauren
Loved working with Lauren. She is so knowledgeable and caring. She made the whole process so simple!
Date of experience: June 25, 2025
Reply from Paramount Business Jets
Dear Olga,
Thank you for your kind review!
We’re so glad to hear you loved working with Lauren. She truly cares about making every private jet charter experience smooth and enjoyable. We appreciate your trust in us and look forward to welcoming you aboard again soon!
Warm regards,
Paramount Business Jets Team
Verified
Our experience was excellent
Our experience was excellent and the service was superb. The concierge who scheduled the flight rose above many challenges as we were literally stranded. Despite the challenges, she prevailed and she was able to schedule transport for our family and as well as the flight. We arrived on time, the pilots were exceptional. While we expected a somewhat bumpy ride due to weather, it was a smooth ride and we arrived at our planned location early. Transport was waiting on the other side. This was an incredible and safe experience.
Date of experience: June 12, 2025
Reply from Paramount Business Jets
Dear Shawn,
Thank you for sharing your thoughtful review. We’re so pleased to hear that your charter experience was excellent and that our team was able to support you through a challenging situation. It’s wonderful to know that you had a wonderful flight, and that everything came together as planned. We truly appreciate your trust in us and look forward to assisting you with your future private jet charter needs.
Warm regards,
Paramount Business Jets Team
Verified
Amazing customer experience and service…
Amazing customer experience and service highly recommended
Date of experience: June 13, 2025
Reply from Paramount Business Jets
Dear Sul,
Thank you for the kind words and recommendation! We're delighted to hear you had an amazing experience with us. Providing exceptional service is always our top priority, and we truly appreciate your support. We look forward to assisting you again on your next flight!
Warm regards,
Paramount Business Jets Team
Verified
Great experience!
I really enjoyed planning my trip with Andrew. We made an almost instant connection and had fun planning throughout. Because I have hours towards my pilot’s license, I wanted the Vision Jet and Andrew made that happen. A unique and awesome small jet. Each pilot, (Sam on the way down and Jesse on the return) was professional and personal, let me be “ co captain/ first officer” and answered my endless questions about the plane and our flight.i can’t wait to book my next flight with Paramount.
Date of experience: May 30, 2025
Reply from Paramount Business Jets
Dear Jains,
Thank you so much for the wonderful review! We're thrilled to hear that you had such a great experience planning your trip with Andrew—and that the Vision Jet was the perfect fit for your aviation interests. It’s always a pleasure to work with clients who share a passion for flying, and we're glad Sam and Jesse made you feel like a true co-pilot on both legs of your journey. We appreciate your trust in Paramount Business Jets and look forward to planning your next adventure soon!
Warm regards,
Paramount Business Jets Team
Verified
When you need to be someplace commercial airlines don’t service
Crew was wonderful and Laura took extra care to make sure our experience was what was needed
Date of experience: May 30, 2025
Reply from Paramount Business Jets
Dear Brian,
Thank you so much for your kind words! We’re thrilled to hear that Laura and the crew took great care of you and helped make your trip seamless. At Paramount Business Jets, we pride ourselves on delivering exactly the experience our clients need—especially when commercial options fall short. We truly appreciate your trust and look forward to assisting with your next journey!
Warm regards,
The Paramount Business Jets Team
I highly recommend PBJ
I have always used Paramount when chartering a plane and they never disappoint. The service manager I book with is very responsive and incredibly diligent in providing multiple options that meet my flight needs. She monitors my charter in real time and is available to assist with any issues that may arise such as a weather delay that could result in an airport change.
I charter somewhere between 1 to 3 or 4 trips a year and PBJ is an excellent provider and option for anyone that doesn’t meet annual flight hours that justify fractional ownership. I highly recommend PBJ.
Date of experience: May 02, 2025
Reply from Paramount Business Jets
Dear Mr. Bush,
Thank you so much for your continued trust and kind words. We're truly honored to be your go-to partner for private jet charter, and it means a great deal to know our service and attention to detail consistently meet your expectations. We appreciate your recommendation and look forward to supporting your future trips with the same level of care and responsiveness.
Warm regards,
Paramount Business Jets Team
Verified
Exceptional customer service
Exceptional customer service, plane was clean and well furnished. A first rate experience.
Date of experience: April 25, 2025
Reply from Paramount Business Jets
Dear Mr. Ekstrom,
Thank you for your wonderful feedback! We’re so glad you had a first-rate experience and appreciated both the service and the aircraft quality. We look forward to welcoming you back on board soon.
Warm regards,
Paramount Business Jets Team
Verified
Andrew Ruszczyk was terrific
Andrew Ruszczyk was terrific. Very helpful and responsive. A pleasure to deal with.
Date of experience: April 17, 2025
Reply from Paramount Business Jets
Dear Mr. Davidson,
Thank you so much for the kind words! We're thrilled to hear that Andrew provided such helpful and responsive service—it’s what we strive for at Paramount Business Jets. We look forward to assisting you again soon!
Warm regards,
Paramount Business Jets Team
Verified
EXCELLENT SERVICE FROM LAUREN!!!
Lauren did an excellent job from first call to landing in Italy with 5 basset hounds. GREAT SERVICE!!
Date of experience: February 07, 2025
Reply from Paramount Business Jets
Dear Mr. Mcferran,
Thank you for the wonderful feedback! We're so glad to hear Lauren delivered an exceptional experience from start to finish—and with five basset hounds in tow! We truly appreciate your trust in Paramount Business Jets and look forward to assisting with your future travel needs.
Warm regards,
Paramount Business Jets Team
Verified
I called into Paramount in order to…
I called into Paramount in order to price check my regular vendor. Lauren took my call and was responsive, honest and transparent from the start and provided me with several options for my trip from Florida back to Maryland. Not only did she come back with great pricing, but she kept me informed and up to date with all relevant flight information as it became available. Everything went extremely smooth and I was extremely satisfied with everything, I would highly recommend Lauren and her team at Paramount to anyone looking to fly private.
Date of experience: March 30, 2025
Reply from Paramount Business Jets
Dear Robert,
Thank you for taking the time to share your experience! We’re so pleased to hear that we provided you with transparent, responsive service and made your trip from Florida to Maryland seamless. Earning your trust — means a great deal to us. We truly appreciate the recommendation and look forward to assisting you on your next journey!
Warm regards,
The Paramount Business Jets Team
Verified
Very professional staff and pilots
Very professional staff and pilots, kept us informed on the trip, smooth trip.
Date of experience: April 04, 2025
Reply from Paramount Business Jets
Dear Kip,
Thank you so much for your kind words! We're delighted to hear that your trip was smooth and that our team kept you well-informed throughout the journey. Providing professional service and peace of mind is always our goal. We truly appreciate your trust in Paramount Business Jets and look forward to assisting you again in the future!
Warm regards,
The Paramount Business Jets Team
Verified
Anjelika was very responsive
Date of experience: March 07, 2025
Reply from Paramount Business Jets
Dear Christel,
Thank you so much for your 5-star review! We're so glad to hear Anjelika was responsive and helpful throughout your experience. We'll be sure to pass along your kind words to her — she’ll be delighted! We look forward to assisting you again soon.
Warm regards,
Paramount Business Jets Team
Verified
Since I’ve been flying with Paramount
Since I’ve been flying with Paramount, I have always had great service and aircraft
Lauren Smith is absolutely the best.
Date of experience: February 28, 2025
Reply from Paramount Business Jets
Dear Sam,
Thank you so much for your kind words and continued trust in Paramount Business Jets! We're thrilled to hear that your experience has consistently met your expectations. Lauren will be honored to receive your praise—she truly goes above and beyond for every client. We look forward to arranging many more exceptional flights for you in the future!
Warm regards,
Paramount Business Jets Team
Verified
Working with Lauren was so easy
Working with Lauren was so easy! She accomodated our every need. Was able to pivot as needed and truly provided the most excellent service. The flight crew and plane were absolutely spectacular and we felt so safe.
Date of experience: March 03, 2025
Reply from Paramount Business Jets
Dear Jeanne,
Thank you so much for your wonderful review! We're delighted to hear that Lauren made the experience seamless and that you felt well taken care of every step of the way. Providing flexible, top-tier service is what we strive for, and we're thrilled the flight crew and aircraft exceeded your expectations. Your safety and comfort are always our top priorities. We look forward to welcoming you aboard again soon!
Warm regards,
Paramount Business Jets Team
The booking was clear and good…
The booking was clear and good communications. And plane pilots etc all first class
Date of experience: March 05, 2025
Reply from Paramount Business Jets
Dear Mr. Kronenberg,
Thank you so much for your kind review! We're thrilled to hear that the booking process was clear and communication met your expectations. It's also wonderful to know the aircraft and crew delivered a first-class experience. We truly appreciate your trust in Paramount Business Jets and look forward to assisting with your next trip!
Warm regards,
Paramount Business Jets Team
Verified
Amanda was great
Amanda was great! She took care of all of the details that made for an awesome vacation.
Date of experience: February 11, 2025
Reply from Paramount Business Jets
Dear Carrie,
Thank you for your kind words! We're so glad to hear Amanda made your trip seamless and enjoyable. Taking care of the details so you can fully enjoy your vacation is exactly what we strive for. We look forward to helping you plan your next getaway!
Warm regards,
The Paramount Business Jets Team
Verified
I had a challenging set of…
I had a challenging set of circumstances for flying my client to a different city. Lauren and the Paramount staff went beyond my expectations and made the whole process easy. We were extremely satisfied and Paramount is now my "go to" transportation company.
Date of experience: January 27, 2025
Reply from Paramount Business Jets
Dear Mr. Fry,
Thank you so much for your kind words! We're thrilled to hear that Lauren and our team were able to exceed your expectations and make a challenging situation seamless. Providing reliable, first-class service—no matter the circumstances—is always our goal. We truly appreciate your trust and are honored to be your go-to private jet charter partner. We look forward to assisting you again in the future!
Warm regards,
The Paramount Business Jets Team
Verified
Extremely responsive in assisting with…
Extremely responsive in assisting with booking a plane from beginning to end of process. Negotiated on my behalf to obtain the best pricing, provided itinerary and updates throughout process and followed up to ensure I was happy. Everything went smoothly and was very easy!
Date of experience: January 09, 2025
Reply from Paramount Business Jets
Dear Vickie,
Thank you for the fantastic review! We’re so glad to hear that you had a smooth and easy experience from start to finish. Our team is committed to providing attentive service, competitive pricing, and clear communication every step of the way. It was our pleasure to assist you, and we truly appreciate your trust in Paramount Business Jets. We look forward to helping you with your next flight!
Warm regards,
The Paramount Business Jets Team
Verified
Excellent
Excellent. Pilot's were fab. Looked after my mom and myself so well.
Date of experience: January 11, 2025
Reply from Paramount Business Jets
Dear Dr. R,
Thank you so much for your wonderful review! We're thrilled to hear that you and your mom were well taken care of and had an excellent experience. We look forward to welcoming you both on board again soon!
Warm regards,
The Paramount Business Jets Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.