I have tried multiple other loan refinance companies in an attempt to consolidate and/or refinance my student loans. They always seemed to find a reason to decline my application. When I found Panacea... See more
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Verified
I opened a high yield savings account and a checking account. I'm not a doctor or medical student but these accounts are available to everyone. I'm amazed by the account features and benefits. Unli... See more
Worked with Parker for a physician resident loan. Honestly the whole process was much less complicated than expected. Everything was done online and start to finish took just a couple of days. After b... See more
I was doubtful that any bank would give me a loan, but Panacea not only approved me but at a very reasonable interest rate, much lower than any credit card I have. The interest only payments during re... See more
Company details
- #6 of 28 best companies in Bank
About Panacea Financial
Written by the company
At our core, we are a nationwide digital bank, formed out of passion for improving the lives of medical professionals. Panacea Financial is a company founded by physicians offering a full suite of banking services to physicians, dentists, veterinarians and podiatrists at all stages of their career. Our founding partners and advisory board have decades of experience as practicing physicians and within the finance industry and as a result, we recognize the unique challenges doctors have with traditional lenders. We are a Division of Primis Bank, a publicly traded and state chartered member of the FDIC.Contact info
3604 Kavanaugh Boulevard, 72205, Little Rock, United States
- 833-472-6223
- info@panaceafinancial.com
- panaceafinancial.com
4.7
Excellent
559 reviews
Replied to 80% of negative reviews
Typically replies within 48 hours
Verified
Get a loan with this bank!!!!!
Immediate help and great communication!
Date of experience: July 02, 2025
Verified
The customer service is outstanding!
The customer service is outstanding!! My primary banker Adam was extremely helpful, walked me through the whole process of applying and getting approved for a loan, and answered all of my questions thoroughly. Thank you Adam!
Date of experience: June 26, 2025
Smooth operation
The application was very easy. I was approached by a very nice representative who tailored the solutions for me and made the process easier. The online banking app is easy to navigate.
Date of experience: March 15, 2025
Verified
It was a rewarding experience
Date of experience: June 06, 2025
dont waste your time
dont waste your time, most other lenders will have better rates if you have good credit. Unnecessary and excessive paper work requests. Thanks to this I cancelled my request and found much better rate from my local bank. If you are a healthcare provider you can do better than this company and deserve better.
Date of experience: June 04, 2025
Reply from Panacea Financial
Hi Dr Castillo -
I'm terribly sorry to hear of your frustrations. I'd love to learn more about what you didn't like about our process, and what we can do better next time.
I'll send you a message, but please also feel free to reach out to me directly at ned.palmer@panaceafinancial.com.
Thanks,
-Ned Palmer, MD MPH
COO, Co-Founder
Verified
Tanner Reynolds was amazing
Tanner Reynolds was amazing! fast responses with lots of help. made a stressful process seamless.
Date of experience: May 30, 2025
Verified
Fantastic service
Fantastic service, fast and easy process, would highly recommend!
Date of experience: May 30, 2025
Sara was very helpful and professional.
Sara was very helpful and professional.
Date of experience: May 01, 2025
Verified
Adam Borrders was a pleasure to work…
Adam Borrders was a pleasure to work with! He followed up, answered questions directly and honestly, and helped me secure the financing I needed.
Date of experience: May 22, 2025
Awful service after paying off loan
After paying off my loan, the account was removed from my dashboard. Now I can't show proof to a mortgage lender that the loan was paid off, and the company has failed to provide me with proof after multiple requests and weeks of waiting.
Date of experience: May 21, 2025
Reply from Panacea Financial
Hi Dr Figg - I am terribly sorry for your experience; we never want to waste our doctor customer's time. I've reached out by email but haven't heard back from you, so wanted to make sure I replied here as well.
I'd like to connect and hear more about what happened so this never happens again. My email is ned.palmer@panaceafinancial.com.
My apologies again,
-Ned
Verified
Great communication
Joe Durocher was excellent handling my application, he responded in a timely manner to email and was well versed in my loan options
Date of experience: May 14, 2025
Verified
Expertise and Excellence
Had an excellent experience with Panacea. They went over my contract and suggested several changes that I would not have considered otherwise.
Jillian walked me through each clause of the contract and answered all my questions. Would highly recommend.
Date of experience: May 08, 2025
Verified
Amazing Service and Flexibility
The customer service is amazing and approachable. They were very responsive to my questions and provided options that worked with my goals and situation. Highly recommend their service. Thanks so much Jake Bunno!
Date of experience: May 07, 2025
Verified
Panacea makes the loan process easy
Panacea is easy to work with; the process of setting up accounts, applying for loans, and communicating with the Panacea team is really efficient. Joe Durocher made my experience fast, and he answered all my questions quickly and with detailed responses. I recommend Panacea to anyone that’s thinking about changing financial institutions or applying for loans.
Date of experience: April 22, 2025
Verified
Rob at Panacea = AMAZING
Rob Borcherding at Panacea Financial is AMAZING! I'd highly recommend him to anyone looking to buy a practice. He is experienced, knowledgeable, quick to provide solutions and guidance. My experience working with him was truly wonderful.
Date of experience: April 22, 2025
Verified
James Burnett made it easy for me!
James Burnett made it easy for me to understand what I was getting into. I knew there were monthhly payments but I had forgotten to ask how much the monthly payments were so I got a little surprised but the monthly payments seemed reasonable in all honesty.
Date of experience: April 16, 2025
Verified
Quick and Easy Sign up
It was quick and easy to sign up for a high yield savings account. Filled out the information and the next buisness day I recieved my account information.
Date of experience: April 07, 2025
Great Experience
Sara Novack was great! She always got back to me in a timely fashion and answered my questions/concerns thoroughly. I also appreciate the quick turnaround time for loan approval. Highly recommend Panacea Financial!
Date of experience: February 05, 2025
Verified
Excellent legal advise, contract review, and contract negotiations.
From the start, attorney Jillian Vesta was diligent, reviewing my contract and asking questions related to my own perspective and understanding of the same. She answered all my questions. That made me feel that I was in good hands, and no longer felt uneasy. Work contracts need to be evaluated, and many times negotiated. The help of an experienced layer like attorney Vesta, in understanding all aspects of the same, and negotiating, is a must.
Date of experience: March 25, 2025
Verified
Very detailed
Very detailed. Answered all my concerns. Added additional recommendations I was not aware of.
Date of experience: March 24, 2025
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